Case Study Hello Holidays Management System Hello Holidays is a travel company based in Selangor. They specialize in organising day trips to various destinations in Selangor, KL, and Melaka. Customers of Hello Holidays include individuals, institutions such as schools, nursing homes, etc. They hire coaches with drivers for trips that are organized and arranged, especially for them. The manager of Hello Holidays is responsible for the allocation of coaches and drivers for trips. Trip records are created when trips are arranged. If a customer (for whom a trip is being arranged) is new then the customer's details are recorded. Otherwise, the customer's record is updated. Customers will typically request that a day trip be organized for them on a specific date. The number of coaches allocated to a trip depends on the number of seats required. In response to this request, the Hello Holidays manager will check to see if the required coaches can be made available on that date. If the coaches are available, the manager will allocate one or more drivers and create a trip record for the customer. Customers are allowed to cancel a trip before a deposit is paid. The deposit should be paid within 7 days of the booking for the trip being made. If a trip is canceled after that, the deposit is kept by Hello Holidays. If a trip is canceled the trip record will record this. Hello Holidays will request full payment for a trip in the week before it takes place. The manager should be able to generate exclusive reports about the profits, operations, and expenses statuses at any time. *Note: You are not only limited to the above requirements. Any other relevant requirements to ease the process of managing the Hello Holidays operations can be added if you think they are viable. QUESTION B2 System requirements are the configuration that a system must have in order to satisfy users' expectations. Describe any FOUR (4) types of system requirements and provide TWO (2) relevant examples for each type of system requirement.

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Case Study
Hello Holidays Management System
Hello Holidays is a travel company based in Selangor. They specialize in organising day trips to various destinations in Selangor, KL, and
Melaka. Customers of Hello Holidays include individuals, institutions such as schools, nursing homes, etc. They hire coaches with drivers
for trips that are organized and arranged, especially for them. The manager of Hello Holidays is responsible for the allocation of coaches
and drivers for trips. Trip records are created when trips are arranged. If a customer (for whom a trip is being arranged) is new then the
customer's details are recorded. Otherwise, the customer's record is updated. Customers will typically request that a day trip be
organized for them on a specific date. The number of coaches allocated to a trip depends on the number of seats required. In response
to this request, the Hello Holidays manager will check to see if the required coaches can be made available on that date. If the coaches
are available, the manager will allocate one or more drivers and create a trip record for the customer. Customers are allowed to cancel a
trip before a deposit is paid. The deposit should be paid within 7 days of the booking for the trip being made. If a trip is canceled after
that, the deposit is kept by Hello Holidays. If a trip is canceled the trip record will record this. Hello Holidays will request full payment for
a trip in the week before it takes place. The manager should be able to generate exclusive reports about the profits, operations, and
expenses statuses at any time.
*Note: You are not only limited to the above requirements. Any other relevant requirements to ease the process of managing the Hello
Holidays operations can be added if you think they are viable.
QUESTION B2
System requirements are the configuration that a system must have in order to satisfy users' expectations. Describe any FOUR (4) types
of system requirements and provide TWO (2) relevant examples for each type of system requirement.
Transcribed Image Text:Case Study Hello Holidays Management System Hello Holidays is a travel company based in Selangor. They specialize in organising day trips to various destinations in Selangor, KL, and Melaka. Customers of Hello Holidays include individuals, institutions such as schools, nursing homes, etc. They hire coaches with drivers for trips that are organized and arranged, especially for them. The manager of Hello Holidays is responsible for the allocation of coaches and drivers for trips. Trip records are created when trips are arranged. If a customer (for whom a trip is being arranged) is new then the customer's details are recorded. Otherwise, the customer's record is updated. Customers will typically request that a day trip be organized for them on a specific date. The number of coaches allocated to a trip depends on the number of seats required. In response to this request, the Hello Holidays manager will check to see if the required coaches can be made available on that date. If the coaches are available, the manager will allocate one or more drivers and create a trip record for the customer. Customers are allowed to cancel a trip before a deposit is paid. The deposit should be paid within 7 days of the booking for the trip being made. If a trip is canceled after that, the deposit is kept by Hello Holidays. If a trip is canceled the trip record will record this. Hello Holidays will request full payment for a trip in the week before it takes place. The manager should be able to generate exclusive reports about the profits, operations, and expenses statuses at any time. *Note: You are not only limited to the above requirements. Any other relevant requirements to ease the process of managing the Hello Holidays operations can be added if you think they are viable. QUESTION B2 System requirements are the configuration that a system must have in order to satisfy users' expectations. Describe any FOUR (4) types of system requirements and provide TWO (2) relevant examples for each type of system requirement.
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