CASE EXERCISE: 4. "Demand Forecasting for an Insurance Company" For the past five years, an insurance company processed an average of 25,000 insurance claims annually. In 2010, the claims processed are shown below: Category of claims No. of claims adjuster personnel Claims Processed processed Non-life Insurance 9,350 9 4,880 15,000 Life Insurance 12 Health care Insurance Since there is a direct relationship between the number of claims adjusters needed and the category of claims processed, the insurance manager referred to their past years experiences. The Manager anticipates an increase in work load because the company is acquiring a small insurance business. the following data represent the manager's projection of the number of claims to be processed next year. Non-life insurance claims Life insurance claims | Health care insurance claims 12,350 10,500 21,000 Questions: 1. What demand forecasting method should the manager use? 2. Using this method, calculate the demand for claims adjusters for next year.

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CASE EXERCISE:
4. "Demand Forecasting for an Insurance Company"
For the past five years, an insurance company processed an average of 25,000
insurance claims annually. In 2010, the claims processed are shown below:
Category of claims
processed
Non-life Insurance
No. of claims adjuster
personnel
9
Claims Processed
9,350
Life Insurance
4,880
12
Health care Insurance
15,000
8
Since there is a direct relationship between the number of claims adjusters
needed and the category of claims processed, the insurance manager referred to
their past years experiences.
The Manager anticipates an increase in work load because the company is
acquiring a small insurance business. the following data represent the manager's
projection of the number of claims to be processed next year.
Non-life insurance claims
Life insurance claims
Health care insurance claims
12,350
10,500
21,000
Questions:
1. What demand forecasting method should the manager use?
2. Using this method, calculate the demand for claims adjusters for next year.
Transcribed Image Text:CASE EXERCISE: 4. "Demand Forecasting for an Insurance Company" For the past five years, an insurance company processed an average of 25,000 insurance claims annually. In 2010, the claims processed are shown below: Category of claims processed Non-life Insurance No. of claims adjuster personnel 9 Claims Processed 9,350 Life Insurance 4,880 12 Health care Insurance 15,000 8 Since there is a direct relationship between the number of claims adjusters needed and the category of claims processed, the insurance manager referred to their past years experiences. The Manager anticipates an increase in work load because the company is acquiring a small insurance business. the following data represent the manager's projection of the number of claims to be processed next year. Non-life insurance claims Life insurance claims Health care insurance claims 12,350 10,500 21,000 Questions: 1. What demand forecasting method should the manager use? 2. Using this method, calculate the demand for claims adjusters for next year.
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