АЗ A4 Standard (12) (15) A1 A2 Standard A8 (5) (6) or Deluxe (10) Deluxe A5 A6 A7 (5) (20) (12)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
icon
Concept explainers
Topic Video
Question

Bill’s Car Wash offers two types of washes: Standard and Deluxe. The process flow for both types
of customers is shown in Figure 5.7. Both wash types are first processed through steps A1 and A2.
The Standard wash then goes through steps A3 and A4 while the Deluxe is processed through steps A5,A6, and A7. Both offerings finish at the drying station (A8). The numbers in parentheses indicate the
minutes it takes for that activity to process a customer

a. Which step is the bottleneck for the Standard car wash process? For the Deluxe car wash process?
b. What is the capacity (measured as customers served per hour) of Bill’s Car Wash to process
Standard and Deluxe customers? Assume that no customers are waiting at step A1, A2, or A8.
c. If 60 percent of the customers are Standard and 40 percent are Deluxe, what is the average capacity
of the car wash in customers per hour?
d. Where would you expect Standard wash customers to experience waiting lines, assuming that new
customers are always entering the shop and that no Deluxe customers are in the shop? Where
would the Deluxe customers have to wait, assuming no Standard customers?

АЗ
A4
Standard
(12)
(15)
A1
A2
Standard
A8
(5)
(6)
or Deluxe
(10)
Deluxe
A5
A6
A7
(5)
(20)
(12)
Transcribed Image Text:АЗ A4 Standard (12) (15) A1 A2 Standard A8 (5) (6) or Deluxe (10) Deluxe A5 A6 A7 (5) (20) (12)
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps

Blurred answer
Knowledge Booster
Inventory management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.