Assuming unlimited demand, what would be the flow rate based on below information? It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists. It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment. There are 10 dentists working at the clinic. Each checkup takes 30 minutes, on average. The following table summarizes the process data collected above. Resource Process Staffing (Number of Workers) Processing Time (Minutes per Patient) Self-serve Paperwork - 5 Receptionists Data Entry 2 5 Dental Assistant X-ray 3 15 Dentist Checkup 10 30
Assuming unlimited demand, what would be the flow rate based on below information? It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists. It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment. There are 10 dentists working at the clinic. Each checkup takes 30 minutes, on average. The following table summarizes the process data collected above. Resource Process Staffing (Number of Workers) Processing Time (Minutes per Patient) Self-serve Paperwork - 5 Receptionists Data Entry 2 5 Dental Assistant X-ray 3 15 Dentist Checkup 10 30
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 26P
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Assuming unlimited demand, what would be the flow rate based on below information?
- It takes about 5 minutes for a customer to fill out the paperwork.
- Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists.
- It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment.
- There are 10 dentists working at the clinic. Each checkup takes 30 minutes, on average.
The following table summarizes the process data collected above.
Resource | Process | Staffing (Number of Workers) | Processing Time (Minutes per Patient) |
---|---|---|---|
Self-serve | Paperwork | - | 5 |
Receptionists | Data Entry | 2 | 5 |
Dental Assistant | X-ray | 3 | 15 |
Dentist | Checkup | 10 | 30 |
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