Assume that you are a cashier, and your manager requires that you immediately enter each sale when it occurs. Recently, lunch hour traffic has increased, and the assistant manager asks you to avoid delays by taking customers’ cash and making change without entering sales. The assistant manager says she will add up cash and enter sales after lunch. She says that, in this way, customers will be happy to, and the register record will always match the cash amount when the manager arrives at three o’clock. The advantages to the process proposed by the assistant manager include improved customer service, fewer delays, and less work for you. The disadvantage is that the assistant manager could steal cash by simply recording less sales than the cash received and them pocketing the excess cash. You decide to reject her suggestion without the manager’s approval and to confront her on the ethics of her suggestion. Propose and evaluate two other courses of action you might consider and explain why
Assume that you are a cashier, and your manager requires that you immediately enter each sale when it occurs. Recently, lunch hour traffic has increased, and the assistant manager asks you to avoid delays by taking customers’ cash and making change without entering sales. The assistant manager says she will add up cash and enter sales after lunch. She says that, in this way, customers will be happy to, and the register record will always match the cash amount when the manager arrives at three o’clock. The advantages to the process proposed by the assistant manager include improved customer service, fewer delays, and less work for you. The disadvantage is that the assistant manager could steal cash by simply recording less sales than the cash received and them pocketing the excess cash. You decide to reject her suggestion without the manager’s approval and to confront her on the ethics of her suggestion. Propose and evaluate two other courses of action you might consider and explain why
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Assume that you are a cashier, and your manager requires that you immediately
enter each sale when it occurs. Recently, lunch hour traffic has increased, and the
assistant manager asks you to avoid delays by taking customers’ cash and making
change without entering sales. The assistant manager says she will add up cash and
enter sales after lunch. She says that, in this way, customers will be happy to, and
the register record will always match the cash amount when the manager arrives at
three o’clock.
The advantages to the process proposed by the assistant manager include improved
customer service, fewer delays, and less work for you. The disadvantage is that the
enter each sale when it occurs. Recently, lunch hour traffic has increased, and the
assistant manager asks you to avoid delays by taking customers’ cash and making
change without entering sales. The assistant manager says she will add up cash and
enter sales after lunch. She says that, in this way, customers will be happy to, and
the register record will always match the cash amount when the manager arrives at
three o’clock.
The advantages to the process proposed by the assistant manager include improved
customer service, fewer delays, and less work for you. The disadvantage is that the
assistant manager could steal cash by simply recording less sales than the cash
received and them pocketing the excess cash. You decide to reject her suggestion
without the manager’s approval and to confront her on the ethics of her suggestion.
Propose and evaluate two other courses of action you might consider and explain
why
received and them pocketing the excess cash. You decide to reject her suggestion
without the manager’s approval and to confront her on the ethics of her suggestion.
Propose and evaluate two other courses of action you might consider and explain
why
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