As a Tactical Accounts Manager, errors in the allocation of deductions to policy premiums are a serious concern that could have far-reaching consequences for the department and the company as a whole. There could be a number of reasons why deductions are too small. One reason could be that employees are unaware of the true cost of their insurance premiums and thus fail to deduct the appropriate amount from their pay. This could be due to a lack of communication or education about the true cost of insurance, or to changes in premium amounts that are not effectively communicated to employees. Errors in deduction allocation can have a significant impact on the department and the company as a whole. It can result in client complaints, decreased customer satisfaction, and, ultimately, lost revenue. It can also result in higher administrative costs as employees work to correct errors and resolve client complaints. Operational Customer Service Manager When clients update their policies in the accounting department, the other department may not be aware causing an incorrect deduction to policy premiums on client accounts. For example, if a client upgrades his or her policy from health to life and health this information must be conveyed through all departments. A deduction of the health policy only and not health and life will cause an incorrect deduction monthly. Critique the suggestion above from the customer service manager
As a Tactical Accounts Manager, errors in the allocation of deductions to policy premiums are a serious concern that could have far-reaching consequences for the department and the company as a whole.
There could be a number of reasons why deductions are too small. One reason could be that employees are unaware of the true cost of their insurance premiums and thus fail to deduct the appropriate amount from their pay. This could be due to a lack of communication or education about the true cost of insurance, or to changes in premium amounts that are not effectively communicated to employees.
Errors in deduction allocation can have a significant impact on the department and the company as a whole. It can result in client complaints, decreased customer satisfaction, and, ultimately, lost revenue. It can also result in higher administrative costs as employees work to correct errors and resolve client complaints.
Operational Customer
When clients update their policies in the accounting department, the other department may not be aware causing an incorrect deduction to policy premiums on client accounts. For example, if a client upgrades his or her policy from health to life and health this information must be conveyed through all departments. A deduction of the health policy only and not health and life will cause an incorrect deduction monthly.
Critique the suggestion above from the customer service manager.
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