Artificial Intelligence (AI): Friend or Foe? Artificial intelligence (AI) is evolving fast in today’s workplace. This exponential growth is evident in technological advancements, such as digitalization, automation, and robotics. Palmer et al. (2022) emphasize that technology will be one of the primary drivers of organizational change for the foreseeable future. For instance, robots with artificial intelligence routinely care for children and older people while fulfilling roles in hospitals, performing surgery, and conducting various analytical roles in office settings. Given the rapid technology shifts organizations—and employees—are experiencing, consider onsider your current workplace as a front desk agent at a hotel and address the following questions: What roles are suitable for digitalizing, automating, or robotics? Which roles are not? What new job opportunities, if any, might technological advancement create? How can organizations and employees prepare for this change?
Artificial Intelligence (AI): Friend or Foe? Artificial intelligence (AI) is evolving fast in today’s workplace. This exponential growth is evident in technological advancements, such as digitalization, automation, and robotics. Palmer et al. (2022) emphasize that technology will be one of the primary drivers of organizational change for the foreseeable future. For instance, robots with artificial intelligence routinely care for children and older people while fulfilling roles in hospitals, performing surgery, and conducting various analytical roles in office settings. Given the rapid technology shifts organizations—and employees—are experiencing, consider onsider your current workplace as a front desk agent at a hotel and address the following questions: What roles are suitable for digitalizing, automating, or robotics? Which roles are not? What new job opportunities, if any, might technological advancement create? How can organizations and employees prepare for this change?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Artificial Intelligence (AI ): Friend or Foe?
Artificial intelligence (AI) is evolving fast in today’s workplace. This exponential growth is evident in technological advancements, such as digitalization, automation, and robotics. Palmer et al. (2022) emphasize that technology will be one of the primary drivers of organizational change for the foreseeable future. For instance, robots with artificial intelligence routinely care for children and older people while fulfilling roles in hospitals, performing surgery, and conducting various analytical roles in office settings.
Given the rapid technology shifts organizations—and employees—are experiencing, consider onsider your current workplace as a front desk agent at a hotel and address the following questions:
- What roles are suitable for digitalizing, automating, or robotics? Which roles are not?
- What new job opportunities, if any, might technological advancement create?
- How can organizations and employees prepare for this change?
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