Article: Memorandum To: Ernestine Borgnine Date:3/4/2023 Subject: Implementing a KM Team Knowledge Management will allow our employees to access helpful and reliable information that will improve workplace productivity. This will give our teams access to resources that they need to do their jobs effectively. A KM manager’s primary responsibility will be to create guidelines for what information is captured. The knowledge manager is responsible for overseeing and maintaining GDD’s knowledge base. “KM is about making the right knowledge available to the right people”. The KM manager must be efficient, communicative, and organized to succeed in this role. Job duties performed will include overseeing and maintaining GDD’s knowledge base, encourage a knowledge- sharing culture across the organization, develop new programs and solutions that meet the needs of the department, and identify ways to improve the current knowledge management system. GDD has been facing several issues that has been impacted GDD in a negative way. Harry is retiring and has useful knowledge that he could pass on to his replacement to enhance the purchasing process. The Asian branch is having difficulties communicating in an effective manner to ensure deliveries are in time. Implementing a KM team will ensure that these issues will be resolves and tacit knowledge can be retained. “Effective knowledge management requires an organization to identify, generate, acquire, diffuse, and capture the benefits of knowledge that provide a strategic advantage to that organization”. Job Description for GDD's new KM manager Designing, developing, and managing programs. Collaborating with team members to capture new information. Maintaining the knowledge management platform. Potential KM employees must possess leadership, communication, and decision making skills.    Question: How does the above article capture and addresses the Knowledge Management theory?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
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Article: Memorandum

To: Ernestine Borgnine

Date:3/4/2023

Subject: Implementing a KM Team

Knowledge Management will allow our employees to access helpful and reliable information that will improve workplace productivity. This will give our teams access to resources that they need to do their jobs effectively. A KM manager’s primary responsibility will be to create guidelines for what information is captured. The knowledge manager is responsible for overseeing and maintaining GDD’s knowledge base. “KM is about making the right knowledge available to the right people”.

The KM manager must be efficient, communicative, and organized to succeed in this role. Job duties performed will include overseeing and maintaining GDD’s knowledge base, encourage a knowledge- sharing culture across the organization, develop new programs and solutions that meet the needs of the department, and identify ways to improve the current knowledge management system.

GDD has been facing several issues that has been impacted GDD in a negative way. Harry is retiring and has useful knowledge that he could pass on to his replacement to enhance the purchasing process. The Asian branch is having difficulties communicating in an effective manner to ensure deliveries are in time. Implementing a KM team will ensure that these issues will be resolves and tacit knowledge can be retained. “Effective knowledge management requires an organization to identify, generate, acquire, diffuse, and capture the benefits of knowledge that provide a strategic advantage to that organization”.

Job Description for GDD's new KM manager

Designing, developing, and managing programs.

Collaborating with team members to capture new information.

Maintaining the knowledge management platform.

Potential KM employees must possess leadership, communication, and decision making skills. 

 

Question: How does the above article capture and addresses the Knowledge Management theory?

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