(a) Provide two (2) justifications for a diverse workforce.
Diversity Management at Coblenz Boutique Hotel
Janice Edwards was employed as the new General Manager of Coblenz Boutique Hotel located in Grenada. Janice took up her post in January 2022 as the world was slowly climbing out of the effects of COVID-19. She is now faced with a unique issue at her organization, a very young workforce and it has been increasingly difficult to find anyone with institutional knowledge or experience. During the pandemic, Coblenz Boutique Hotel had to find unique ways to cut cost and stay afloat, such as offering its ageing workforce over the age of 55 to proceed on early retirement. Now her workforce does not even resemble her clientele, who are retirees in the winter of their life looking for a quiet affordable get-away. The younger employers lack patience and are often unable to relate to the guests. Janice knows that a multi-generational workforce is key to business success.
You have been employed as the Human Resource Manager to assist Janice.
(a) Provide two (2) justifications for a diverse workforce.
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