a)Provide one relatable and relevant example of five of the eight wastes under Lean systems which are likely to be witnessed in the canteen. (b)Recommend lean tools & techniques / system solutions to be employed for curbing each of those five wastes with a line on justification.  (c) Suggest three key enablers and measures to track the progress on lean in the canteen.

Practical Management Science
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There is a canteen setup serving food (Breakfast, Lunch, Snacks-tea and Dinner) to 500 students in a B school. It has a huge well-furnished dining hall and has a serving zone where students queue to pick up their eatables. The Institute director, during his regular gemba walks in the canteen, has seen a lot of inefficiency in the related operational processes and needs a major improvement.

(a)Provide one relatable and relevant example of five of the eight wastes under Lean systems which are likely to be witnessed in the canteen.

(b)Recommend lean tools & techniques / system solutions to be employed for curbing each of those five wastes with a line on justification. 

(c) Suggest three key enablers and measures to track the progress on lean in the canteen.

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