Answer the question comprehensively.  Read the case and answer the questions below.   Jerry did not feel like going to work today, he was feeling exhausted and fed up. Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader. Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members   What is/ are the problem?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter13: Managing Diversity
Section: Chapter Questions
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Answer the question comprehensively. 

Read the case and answer the questions below.

 

Jerry did not feel like going to work today, he was feeling exhausted and fed up.

Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader.

Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members

 

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