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an issue arises after the completion of a transaction, which of the following actions should a salesperson take to rem tion?

an issue arises after the completion of a transaction, which of the following actions should a salesperson take to rem tion?

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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If an issue arises after the completion of a transaction, which of the following actions should a salesperson take to remedy the situation? O slect one answer. The salesperson should act promptly and resolve any Issues that may arise before the parties take legal action. The salesperson should first review the agreement and verify the relevant information, to accurately advise the seller or buyer as required. The salesperson should first arrange for compensation and reimburse the buyer or seller for any loss they may have The salesperson should inform their client that since the transaction has closed, they are no longer obligated to provide further services to them. incurred.
Transcribed Image Text:If an issue arises after the completion of a transaction, which of the following actions should a salesperson take to remedy the situation? O slect one answer. The salesperson should act promptly and resolve any Issues that may arise before the parties take legal action. The salesperson should first review the agreement and verify the relevant information, to accurately advise the seller or buyer as required. The salesperson should first arrange for compensation and reimburse the buyer or seller for any loss they may have The salesperson should inform their client that since the transaction has closed, they are no longer obligated to provide further services to them. incurred.
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