An average of 100 customers per hour arrive at GothamCity Bank. It takes a teller an average of 2 minutes to servea customer. Interarrival and service times are exponential.The bank currently has four tellers working. The bankmanager wants to compare the following two systems withregard to average number of customers present in the bankand the probability that a customer will spend more than 8minutes in the bank:System 1 Each teller has her own line, and no jockeyingbetween lines is permitted.System 2 All customers wait in a single line for the firstavailable teller.If you were the bank manager, which system would youprefer?

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
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Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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An average of 100 customers per hour arrive at Gotham
City Bank. It takes a teller an average of 2 minutes to serve
a customer. Interarrival and service times are exponential.
The bank currently has four tellers working. The bank
manager wants to compare the following two systems with
regard to average number of customers present in the bank
and the probability that a customer will spend more than 8
minutes in the bank:
System 1 Each teller has her own line, and no jockeying
between lines is permitted.
System 2 All customers wait in a single line for the first
available teller.
If you were the bank manager, which system would you
prefer?

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