Able Communications Able Communications is a leading cable service provider in a metropolitan area. The new customer bill- ing system has caused an increase in complaints. Zoe Valine, the office manager, asked you to investigate the situation. After interviewing data entry operators and observing the online data input process, you are fairly certain that most errors occur when data is entered. Tasks 1. Write a brief memo to Zoe explaining the importance of data validation during the input process. 2. Suggest at least three specific data validation checks that might help reduce input errors. 3. Would a batch input system offer any advantages? Write a brief memo to Zoe stating your views.
Able Communications Able Communications is a leading cable service provider in a metropolitan area. The new customer bill- ing system has caused an increase in complaints. Zoe Valine, the office manager, asked you to investigate the situation. After interviewing data entry operators and observing the online data input process, you are fairly certain that most errors occur when data is entered. Tasks 1. Write a brief memo to Zoe explaining the importance of data validation during the input process. 2. Suggest at least three specific data validation checks that might help reduce input errors. 3. Would a batch input system offer any advantages? Write a brief memo to Zoe stating your views.
Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter14: Ethical, Legal, And Social Issues Of Information Systems
Section: Chapter Questions
Problem 3CTQ2
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hi, I need help to resolve the case, thank you

Transcribed Image Text:Able Communications
Able Communications is a leading cable service provider in a metropolitan area. The new customer bill-
ing system has caused an increase in complaints. Zoe Valine, the office manager, asked you to investigate
the situation. After interviewing data entry operators and observing the online data input process, you
are fairly certain that most errors occur when data is entered.
Tasks
1. Write a brief memo to Zoe explaining the importance of data validation during the input
process.
2. Suggest at least three specific data validation checks that might help reduce input errors.
3. Would a batch input system offer any advantages? Write a brief memo to Zoe stating your views.
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