A popular restaurant in your community has begun to experience a decline in guests. Social media posts often critique the poor service, stating long wait times and slow servers
A popular restaurant in your community has begun to experience a decline in guests. Social media posts often critique the poor service, stating long wait times and slow servers
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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A popular restaurant in your community has begun to experience a decline in guests. Social media posts often critique the poor service, stating long wait times and slow servers. Provide two or three ways to improve service.
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