A patient is admitted to the medical floor in a health care facility. She is confused and won’t stay in her bed. The patient is placed in a room at the end of the hall away from the nurses station and she is not easily seen by staff. The patient continues to get out of bed without using her call light and eventually falls, resulting in an injury. Identify the risk management issue presented. Recommend how you would resolve the issue. Identify key points in your decision-making process that led you to your resolution. Explain how you would use at least 2 risk management tools to analyze, solve, or monitor the issue. Explain how you would work with the quality manager to address the issue. Describe challenges you foresee with the proposed resolutions.

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)
6th Edition
ISBN:9781305964792
Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Chapter12: Patient Scheduling
Section: Chapter Questions
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A patient is admitted to the medical floor in a health care facility. She is confused and won’t stay in her bed. The patient is placed in a room at the end of the hall away from the nurses station and she is not easily seen by staff. The patient continues to get out of bed without using her call light and eventually falls, resulting in an injury.

  • Identify the risk management issue presented.
  • Recommend how you would resolve the issue.
  • Identify key points in your decision-making process that led you to your resolution.
  • Explain how you would use at least 2 risk management tools to analyze, solve, or monitor the issue.
  • Explain how you would work with the quality manager to address the issue.
  • Describe challenges you foresee with the proposed resolutions.

 

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