A large ski mountain has a fleet of 4 snowmobiles it uses during the winter season. It believes that the time between consecutive repair operations for a single snowmobile is an exponential random variable with a mean of .75 weeks. There are two dedicated technicians that are capable of repairing the snowmobiles. A broken down snowmobile will be repaired by one of these technicians (when one becomes available) and the repair time of a snowmobile can be modeled as an exponential random variable with a mean of .4 weeks. (a) Describe a queueing system model of the repair operations of the snowmobiles by answering the following questions: What are the customers in the queueing system? What are the servers and what service is being provided? b) Provide the rate transition diagram of the birth and death process that captures the queueing system. Be sure to provide λn and µn for each relevant value of n and your logic behind any calculations used to obtain them (c) Provide the balance equations (where appropriate numbers are plugged in for λn and µn) that can be used to calculate the Pn values for all relevant n in this queueing system. Solve these equations to determine the Pn values. (d) Determine the average number of snowmobiles that are unavailable to the ski mountain and the average length of time that a broken down snowmobile is unavailable to the ski mountain.

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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A large ski mountain has a fleet of 4 snowmobiles it uses during the winter season. It believes that the time between consecutive repair operations for a single snowmobile is an exponential random variable with a mean of .75 weeks. There are two dedicated technicians that are capable of repairing the snowmobiles. A broken down snowmobile will be repaired by one of these technicians (when one becomes available) and the repair time of a snowmobile can be modeled as an exponential random variable with a mean of .4 weeks. (a) Describe a queueing system model of the repair operations of the snowmobiles by answering the following questions: What are the customers in the queueing system? What are the servers and what service is being provided? b) Provide the rate transition diagram of the birth and death process that captures the queueing system. Be sure to provide λn and µn for each relevant value of n and your logic behind any calculations used to obtain them (c) Provide the balance equations (where appropriate numbers are plugged in for λn and µn) that can be used to calculate the Pn values for all relevant n in this queueing system. Solve these equations to determine the Pn values. (d) Determine the average number of snowmobiles that are unavailable to the ski mountain and the average length of time that a broken down snowmobile is unavailable to the ski mountain.
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