A hairdresser is about to start working on a client. The hairdresser is trying to explain that the work their client is requesting is complicated and will be expensive, but the client keeps interrupting them. The hairdresser is concerned that the client doesn’t realize both the amount and cost of the work the client is requesting, but the client finally interrupts and says “Ok, can we just get started?” How should the hairdresser address this issue?
Scenario 1 :
A hairdresser is about to start working on a client. The hairdresser is trying to explain that the work their client is requesting is complicated and will be expensive, but the client keeps interrupting them. The hairdresser is concerned that the client doesn’t realize both the amount and cost of the work the client is requesting, but the client finally interrupts and says “Ok, can we just get started?” How should the hairdresser address this issue?
Scenario 2:
A plumber is installing a new bathroom for a homeowner. The homeowner said that they “just want a basic half bathroom,” but as soon as the plumber starts the job, the homeowner keeps coming into the bathroom and commenting that they don’t like the choices the plumber is making, and that they’re confused about why the project is so complicated. The plumber is frustrated, and needs to discuss things with the homeowner before the project becomes a nightmare. How should the plumber approach this conversation with the homeowner?
scenerio 3 :
A family is searching for a new place to go on summer vacation, but the conversation has taken place in a group text thread over several days. It’s not completely clear who is available to travel on which dates, nor is it clear which locations are acceptable and what everyone has in mind for a budget for the trip. The confusion has led one of the adult grandchildren to volunteer to do some research and coordinate the entire trip, but as soon as they say this, each family member seems to have a list of questions and ideas to share with them. The adult grandchild is suddenly feeling stressed out by the whole situation - how should they address this issue?
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