A banking executive studying the role of trust in creating customer advocates has determined that 45% of banking customers have complete trust, 48% of banking customers have moderate trust, and 7% have minimal or no trust in their primary financial institution. Of the banking customers that have complete trust, 66% are very likely to recommend their primary financial institution; of the banking customers that have moderate trust, 16% are very likely to recommend their primary financial institution; and of the banking customers that have minimal or no trust, 4% are very likely to recommend their primary financial institution. Complete parts (a) and (b) below. a. Compute the probability that if a customer indicates he or she is very likely to recommend his or her primary financial institution, the banking customer also has complete trust.
A banking executive studying the role of trust in creating customer advocates has determined that 45% of banking customers have complete trust, 48% of banking customers have moderate trust, and 7% have minimal or no trust in their primary financial institution. Of the banking customers that have complete trust, 66% are very likely to recommend their primary financial institution; of the banking customers that have moderate trust, 16% are very likely to recommend their primary financial institution; and of the banking customers that have minimal or no trust, 4% are very likely to recommend their primary financial institution. Complete parts (a) and (b) below. a. Compute the probability that if a customer indicates he or she is very likely to recommend his or her primary financial institution, the banking customer also has complete trust.
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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A banking executive studying the role of trust in creating customer advocates has determined that
45%
of banking customers have complete trust,
48%
of banking customers have moderate trust, and
7%
have minimal or no trust in their primary financial institution. Of the banking customers that have complete trust,
66%
are very likely to recommend their primary financial institution; of the banking customers that have moderate trust,
16%
are very likely to recommend their primary financial institution; and of the banking customers that have minimal or no trust,
4%
are very likely to recommend their primary financial institution. Complete parts (a) and (b) below.a. Compute the probability that if a customer indicates he or she is very likely to recommend his or her primary financial institution, the banking customer also has complete trust.
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