The IQR for the ratings distribution of retail/electronic stores is equal to the IQR for the ratings for manufacturer direct and Web sales. The rating distribution for retail/electronic stores is positively skewed. The ranges for the two ratings distributions are the same. The median of ratings distribution for retail/electronic stores is lower than the median of the ratings distribution for direct and Web sales.

MATLAB: An Introduction with Applications
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The IQR for the ratings distribution of retail/electronic stores is equal to the IQR for the ratings for manufacturer
direct and Web sales.
The rating distribution for retail/electronic stores is positively skewed.
The ranges for the two ratings distributions are the same.
The median of ratings distribution for retail/electronic stores is lower than the median of the ratings distribution
for direct and Web sales.
Transcribed Image Text:The IQR for the ratings distribution of retail/electronic stores is equal to the IQR for the ratings for manufacturer direct and Web sales. The rating distribution for retail/electronic stores is positively skewed. The ranges for the two ratings distributions are the same. The median of ratings distribution for retail/electronic stores is lower than the median of the ratings distribution for direct and Web sales.
20
A national consumer organization has conducted a poll among purchasers of desktop and
laptop computers concerning the consumer's level of satisfaction with the selection of
computers that were available for purchase, prices, knowledge of machines by the sales
people, helpfulness of sales staff, and the availability of support services and technical advice
offered when there was a problem. Sources of computers were divided into two groups: sales
originating at retail/electronic stores or sales from the manufacturer-direct stores and Web
catalog retailers. For each type of sales outlet, a random sample of consumers who actually
purchased a computer was asked to complete a survey, which consisted of a series of
questions and ratings to be checked off. Score for the survey ranged from 0 to 100. Each score
in the stem plot below represents the average for at least 200 responses for that store or Web
site. A score of 80 was considered to be customers who were, on average, very satisfied with
the experience. A score of 60 indicated that customers were fairly satisfied. A score of 40
would indicate, on average, dissatisfied customers. Which of the following statements is TRUE?
NOTE: 9|2- =92 (stem = tens and leaf = ones) *
Retail Stores
Manufacturer Direct or Web Sales
9.
2, 4
0, 1, 2
8
1, 2, 3, 5, 6, 7
3, 3, 4, 5, 7, 7,9
7
4
2, 3, 5, 6
6
8
3,7
4
Transcribed Image Text:20 A national consumer organization has conducted a poll among purchasers of desktop and laptop computers concerning the consumer's level of satisfaction with the selection of computers that were available for purchase, prices, knowledge of machines by the sales people, helpfulness of sales staff, and the availability of support services and technical advice offered when there was a problem. Sources of computers were divided into two groups: sales originating at retail/electronic stores or sales from the manufacturer-direct stores and Web catalog retailers. For each type of sales outlet, a random sample of consumers who actually purchased a computer was asked to complete a survey, which consisted of a series of questions and ratings to be checked off. Score for the survey ranged from 0 to 100. Each score in the stem plot below represents the average for at least 200 responses for that store or Web site. A score of 80 was considered to be customers who were, on average, very satisfied with the experience. A score of 60 indicated that customers were fairly satisfied. A score of 40 would indicate, on average, dissatisfied customers. Which of the following statements is TRUE? NOTE: 9|2- =92 (stem = tens and leaf = ones) * Retail Stores Manufacturer Direct or Web Sales 9. 2, 4 0, 1, 2 8 1, 2, 3, 5, 6, 7 3, 3, 4, 5, 7, 7,9 7 4 2, 3, 5, 6 6 8 3,7 4
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