Q1: Based on the current situation develop a strategic plan for Rolling Plains Golf Club that may be implemented in 2021. Justify the rationale for your plan. K Kent Instit x K Kent Instit XMGTP 102 хCase Stud XLeadershi xHRM andE Result List xForgot you X v Assessing XUntitled d x b My Questi XO File | /Users/bishaldas/Downloads/Case%20Study-Assessment%204%20-%20Final%20assessment-Rolling%20Plains%20Golf%20Club.pdfG.OFFAppsM GmailYouTubeOfficeМapsFree Microsoft Off..office.docsLab 10 javascript G small version of th...M Xx - bishal.karna.5...Case Study-Assessment 4 - Final assessment-Rolling Plains Golf Club.pdf1 / 3golf club5T.|he Rolling Plains Golf Club isto a golf course. The bulk of its substantial revenue comes from electronic gamingmachines and the sales of drinks and food.a sports and entertainment complex attachedIt is situated in a popular and expanding tourist area, and has enjoyedcontinuous growth since it opened in 1986.The club expects greater competition for the gambling dollar in the next fewyears. At the same time it expects its convivial family-club appeal to continueas a strong, positive influence on its business.The club is owned by its members who elect eight directors every two years.The CEO, Mick, is accountable to the board of directors.Mick has seen the club grow from its inception as a small, one room organisa-tion to a multi-million dollar business. He is due to retire within the next twoyears and is grooming assistant manager Ronnie for the CEO role. The directors,however, intend to advertise the position.Ronnie has wide experience in the hospitality industry and aspires to be CEO.In recent years he has been responsible for marketing the club and organisingentertainment. He has many sound ideas that would further market and developthe club, but is frustrated because Mick is rarely willing to take up his ideas.Mick lets it be known that he runs the club and makes the decisions. Thedirectors and staff accept this because of Mick's standing in the organisation overmany years.HRM.docxMGTP 102 Man...pdfMGTP 102 Man..pdfCase Study-As.pdfHRM -Final as....pdfShow all+ K Kent Instit x K Kent Instit XMGTP 102 хCase Stud XLeadershi xHRM andE Result List xForgot you X v Assessing XUntitled d x b My Questi XO File | /Users/bishaldas/Downloads/Case%20Study-Assessment%204%20-%20Final%20assessment-Rolling%20Plains%20Golf%20Club.pdfG.OFFAppsM GmailYouTubeOfficeМapsFree Microsoft Off..office.docsLab 10 javascriptG small version of th...M Xx - bishal.karna.5...Case Study-Assessment 4 - Final assessment-Rolling Plains Golf Club.pdf2 / 3that trhe organisatIon has grown but not themanagement. We need some strategic planning from management."Ronnie carries out his tasks conscientiously, but frequently makes personalcriticisms of staff and their work in front of others. As a result staff are on edgewhen Ronnie is around. In turn this often affects the quality of service offeredto patrons of the club.Ronnie also clashes with the administration manager, Keith, who is on thesame level of seniority. Keith also aspires to be CEO.Like Mick, Keith has been in the Rolling Plains Golf Club since it opened.Keith manages staff pay and the club's accounting system in general. Many staffhave complained of difficulties in correct payment of wages, so that Keith isviewed unfavourably by the majority of staff.The gaming areas and bars are managed by Angie whose wide-ranging respon-sibilities include:the operation of gaming machinescustomer payment and satisfaction• the operation of bars• catering• cleaning• the planning of the staff roster• staff selection.Angie is conscientious in her demanding role. Both Mick and Ronnie haveexpressed their satisfaction with the way she performs her duties.Angie has often given written reports and made recommendations to Mickand Ronnie on progress in the gaming and bar areas, staff safety issues and avariety of practical staff suggestions for improvements. These have all met withessentially negative responses from her superiors. The staff suggestions have beenignored, and Mick and Ronnie say written reports are "a waste of time".While Angie believes there is no real process of communication and feedbackbetween management and staff, she has continued to work in her conscientiousmanner.The club's receptionist, Ruby, is very personable and is popular with both staffand management. She organises a morning tea for management and staff everyTuesday. Ruby has also become an important source of information in theorganisation. She is in close contact with Mick, Ronnie and Keith. They obtaina great deal of their information about staff activity and other organisationalissues from Ruby.HRM.docxMGTP 102 Man..pdfMGTP 102 Man..pdfCase Study-As.pdfHRM -Final as....pdfShow all+

Answered: 5 My Questi x | +

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Question

Q1: Based on the current situation develop a strategic plan for Rolling Plains Golf Club that may be implemented in 2021. Justify the rationale for your plan.

K Kent Instit x K Kent Instit X
MGTP 102 х
Case Stud X
Leadershi x
HRM and
E Result List x
Forgot you X v Assessing X
Untitled d x b My Questi X
O File | /Users/bishaldas/Downloads/Case%20Study-Assessment%204%20-%20Final%20assessment-Rolling%20Plains%20Golf%20Club.pdf
G.
OFF
Apps
M Gmail
YouTube
Office
Мaps
Free Microsoft Off..
office.docs
Lab 10 javascript G small version of th...
M Xx - bishal.karna.5...
Case Study-Assessment 4 - Final assessment-Rolling Plains Golf Club.pdf
1 / 3
golf club
5
T.
|he Rolling Plains Golf Club is
to a golf course. The bulk of its substantial revenue comes from electronic gaming
machines and the sales of drinks and food.
a sports and entertainment complex attached
It is situated in a popular and expanding tourist area, and has enjoyed
continuous growth since it opened in 1986.
The club expects greater competition for the gambling dollar in the next few
years. At the same time it expects its convivial family-club appeal to continue
as a strong, positive influence on its business.
The club is owned by its members who elect eight directors every two years.
The CEO, Mick, is accountable to the board of directors.
Mick has seen the club grow from its inception as a small, one room organisa-
tion to a multi-million dollar business. He is due to retire within the next two
years and is grooming assistant manager Ronnie for the CEO role. The directors,
however, intend to advertise the position.
Ronnie has wide experience in the hospitality industry and aspires to be CEO.
In recent years he has been responsible for marketing the club and organising
entertainment. He has many sound ideas that would further market and develop
the club, but is frustrated because Mick is rarely willing to take up his ideas.
Mick lets it be known that he runs the club and makes the decisions. The
directors and staff accept this because of Mick's standing in the organisation over
many years.
HRM.docx
MGTP 102 Man...pdf
MGTP 102 Man..pdf
Case Study-As.pdf
HRM -Final as....pdf
Show all
+

Expert Solution

Introduction to the topic

Strategic plan

A document which is used to communicate the organizational goal to the organization, the process which is used to achieve that goal and other element

It includes some information like summary, description, mission, vision, values, SWOT analysis, explanation, action, budget, monitoring, evaluation.

There are five step to develop a strategic plan for 2021 which are as under -

1. Write a vision statement - In this the company should specify what the company wants to achieve in the long run. It is about the objectives, goals of the company that the company wants to achieve. It is of 2- 3 sentence. It will be like

To became a successful organization .
To provide better quality food and gaming.
To deliver quick services.

2. Write a mission statement - It explains the reason of the existence of the organization and it is made for short horizon of time. A company should have following mission

Capture the whole market.
Wow people everyday
Inspire the loyalty of guest.

3. Perform gap analysis - In this the club has to evaluate the data of 2019 and 2020 and then check it and examine that what are the reason for the gap and how can be solve these reasons.

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