4 The number of complaints about the company's product is a potential measure of the Select one: a. learning and growth perspective b. customer perspective c. financial perspective d. internal business process

4 The number of complaints about the company's product is a potential measure of the Select one: a. learning and growth perspective b. customer perspective c. financial perspective d. internal business process

Principles of Accounting Volume 2

19th Edition

ISBN:9781947172609

Author:OpenStax

Publisher:OpenStax

Chapter12: Balanced Scorecard And Other Performance Measures

Section: Chapter Questions

Problem 3MC: Goal congruence in well-designed performance measurement systems best explains a congruence between...

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The number of complaints about the company's product is a potential measure of the

Select one:

a. learning and growth perspective

b. customer perspective

c. financial perspective

d. internal business process

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