Profitability, customer satisfaction, or employee satisfaction are examples of: a. Association b. Data Exploration c.Cause-and-effect d. None of the above

Profitability, customer satisfaction, and employee satisfaction are examples of cause-and-effect…

Answered: Profitability, customer satisfaction,…

Principles of Accounting Volume 2

19th Edition

ISBN:9781947172609

Author:OpenStax

Publisher:OpenStax

Chapter12: Balanced Scorecard And Other Performance Measures

Section: Chapter Questions

Problem 1MC: Components of the organization that are demotivating for purposes of performance management are...

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Similar questions

Which of the following is true about designing an accounting−based performance measure? A. Management's beliefs are not required during the analyses. B. The issues considered in each step are independent. C. The decisions made in steps are followed in a hierarchical order. D. Behavioral criteria are important when evaluating the steps
The managerial activity of monitoring a plan's implementation and taking corrective action is an example of a.planning b.controlling c.decision making d.marketing e.none of these
Components of the organization that are demotivating for purposes of performance management are known as ______. A. business goals B. strategic plans C. uncontrollable factors D. incentives
Is there a way to prevent managers from focusing on accounting measures as performance measures?
Which of the following does not describe a management control system? A. establishes a companys strategic goals B. implements a companys strategic goals C. monitors a companys strategic goals D. a system that only measures profitability
Which of the following is not a characteristic of a good performance measurement system? A. timely B. consistent C. based on activities over which managers have no control or influence D. uses both long- and short-term performances and standards
Which of the following is not a type of responsibility center? A. concentrated cost center B. investment center C. profit center D. cost center
Which of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.
Which of the following is not a qualitative decision that should be considered in an outsourcing decision? A. employee morale B. product quality C. company reputation D. relevant costs
Which of the following is NOT an ethical standard of managerial accounting? ntegrity Competency Objectivity Confidentiality Efficiency
The reduction in profit arising from the actions of managers being self-serving or possible conflict of interest can best be attributed to.…........….….. • A. Agency cost • B. Tangible expense • C. Agency theory • D. Agency problem
Preparing performance reports that contain data only about items that a specific manager controls is an example of which of the following? A. Financial reporting B. Learning and innovation C. Management by exception D. Responsibility accounting

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Profitability, customer satisfaction, or employee satisfaction are examples of: a. Association b. Data Exploration c. Cause-and-effect d. None of the above