2. A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT capabilities, and government stability. These categories have been assigned weights of 20%, 10%, 40%, and 30%, respectively. Two potential providers were scored on each of those factors (see table below) using a scale of 1-10, with a score of 1 meaning worst possible and 10 meaning best possible. Using the factor-rating method, which provider should be chosen? Provider A Provider B Client reviews 2 6 Financial condition 8 4 IT capabilities 5 8 Government stability 3 1

Essentials Of Investments
11th Edition
ISBN:9781260013924
Author:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Publisher:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Chapter1: Investments: Background And Issues
Section: Chapter Questions
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### Decision-Making in Choosing a Payroll Service Provider

When a company is deciding on an outside firm to handle its payroll services, it's crucial to evaluate potential providers based on various key factors. In this example, a company is considering two potential providers and has identified four categories of interest:

1. **Client Reviews**
2. **Financial Condition**
3. **IT Capabilities**
4. **Government Stability**

These categories are weighted based on their importance:

- Client Reviews: 20%
- Financial Condition: 10%
- IT Capabilities: 40%
- Government Stability: 30%

Each provider is scored on a scale from 1 to 10 for each category, with 1 being the worst possible and 10 being the best possible. Here’s the data for both providers:

| Category            | Provider A | Provider B |
|---------------------|------------|------------|
| Client Reviews      | 2          | 6          |
| Financial Condition | 8          | 4          |
| IT Capabilities     | 5          | 8          |
| Government Stability| 3          | 1          |

Using the factor-rating method involves multiple steps:

1. **Assign Weights** as listed above to signify each category's importance.

2. **Calculate Scores** for each provider by multiplying the score they received in each category by the respective weight.

3. **Sum the Weighted Scores** for each provider to determine their final score.

Let’s compute this step-by-step for both providers:

**Provider A Calculation:**
- Client Reviews: 2 * 0.20 = 0.4
- Financial Condition: 8 * 0.10 = 0.8
- IT Capabilities: 5 * 0.40 = 2.0
- Government Stability: 3 * 0.30 = 0.9

Total score for Provider A = 0.4 + 0.8 + 2.0 + 0.9 = 4.1

**Provider B Calculation:**
- Client Reviews: 6 * 0.20 = 1.2
- Financial Condition: 4 * 0.10 = 0.4
- IT Capabilities: 8 * 0.40 = 3.2
- Government Stability: 1 * 0.30 = 0.3

Total score for Provider B = 1.2 + 0
Transcribed Image Text:### Decision-Making in Choosing a Payroll Service Provider When a company is deciding on an outside firm to handle its payroll services, it's crucial to evaluate potential providers based on various key factors. In this example, a company is considering two potential providers and has identified four categories of interest: 1. **Client Reviews** 2. **Financial Condition** 3. **IT Capabilities** 4. **Government Stability** These categories are weighted based on their importance: - Client Reviews: 20% - Financial Condition: 10% - IT Capabilities: 40% - Government Stability: 30% Each provider is scored on a scale from 1 to 10 for each category, with 1 being the worst possible and 10 being the best possible. Here’s the data for both providers: | Category | Provider A | Provider B | |---------------------|------------|------------| | Client Reviews | 2 | 6 | | Financial Condition | 8 | 4 | | IT Capabilities | 5 | 8 | | Government Stability| 3 | 1 | Using the factor-rating method involves multiple steps: 1. **Assign Weights** as listed above to signify each category's importance. 2. **Calculate Scores** for each provider by multiplying the score they received in each category by the respective weight. 3. **Sum the Weighted Scores** for each provider to determine their final score. Let’s compute this step-by-step for both providers: **Provider A Calculation:** - Client Reviews: 2 * 0.20 = 0.4 - Financial Condition: 8 * 0.10 = 0.8 - IT Capabilities: 5 * 0.40 = 2.0 - Government Stability: 3 * 0.30 = 0.9 Total score for Provider A = 0.4 + 0.8 + 2.0 + 0.9 = 4.1 **Provider B Calculation:** - Client Reviews: 6 * 0.20 = 1.2 - Financial Condition: 4 * 0.10 = 0.4 - IT Capabilities: 8 * 0.40 = 3.2 - Government Stability: 1 * 0.30 = 0.3 Total score for Provider B = 1.2 + 0
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