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18. Store X is experiencing difficulty in customer service. The organization decided to conduct trainings for sales people on how to engage effectively and build rapport to audience. In this way, the sales people can have coordination and makes customer service easier for them. What characteristics of organization is being portrayed? A. Coordination B. Structural Mechanisms C. Integration D. Coordination of Effort

18. Store X is experiencing difficulty in customer service. The organization decided to conduct trainings for sales people on how to engage effectively and build rapport to audience. In this way, the sales people can have coordination and makes customer service easier for them. What characteristics of organization is being portrayed? A. Coordination B. Structural Mechanisms C. Integration D. Coordination of Effort

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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18. Store X is experiencing difficulty in customer service. The organization decided to conduct trainings for sales people on how to engage effectively and build rapport to audience. In this way, the sales people can have coordination and makes customer service easier for them. What characteristics of organization is being portrayed? A. Coordination C. Integration B. Structural Mechanisms D. Coordination of Effort 19. CEO X advised the whole departments especially marketing department, sales departments, operation department to work interdependent to reach the target sales for the last quarter of the fiscal year. What characteristics of organization is being portrayed? A. Common Goal C. Structural mechanisms D. Division of Labor B. Hierarchy of Authority
Transcribed Image Text:18. Store X is experiencing difficulty in customer service. The organization decided to conduct trainings for sales people on how to engage effectively and build rapport to audience. In this way, the sales people can have coordination and makes customer service easier for them. What characteristics of organization is being portrayed? A. Coordination C. Integration B. Structural Mechanisms D. Coordination of Effort 19. CEO X advised the whole departments especially marketing department, sales departments, operation department to work interdependent to reach the target sales for the last quarter of the fiscal year. What characteristics of organization is being portrayed? A. Common Goal C. Structural mechanisms D. Division of Labor B. Hierarchy of Authority
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