I need assistance with Homework question Chapter 11 Problem 18. I keep getting the calculations mixed up. Thank you. **Title: Process Analysis of Prescription Order Fulfillment at Imart Optical Shop****Overview:**Imart is a discount optical shop capable of completing most prescription orders within approximately one hour. Management is currently evaluating the operational processes to enhance efficiency. Each task has a dedicated personnel, with an exception for the optometrist who takes a one-hour lunch break, while other staff members remain on duty throughout the day.**Process Breakdown:**Below is the allocation of tasks along with the time required for each:| Task | Time ||-----------------------------------------------|---------------------|| A. Greet/register the patient | 2 minutes/patient || B. Optometrist conducts eye exam | 25 minutes/patient || C. Frame/lenses selection | 20 minutes/patient || D. Glasses made (process can run six pairs of glasses at the same time) | 60 minutes/patient || E. Final fitting | 5 minutes/patient |**Operational Questions for a Typical 10-Hour Day (10 A.M. to 8 P.M.):**a. **Maximum Output:** What is the current maximum capacity of the process per day, assuming all patients require glasses?b. **Staffing Efficiency:** If an additional staff member is introduced, what would be the most strategic placement within the process?c. **Mail Order Lab Impact:** How would the integration of a mail order laboratory, where glasses are manufactured off-site and delivered within five to seven days, influence the current workflow?**Analysis Insights:**- The total operational time for each patient totals to 112 minutes.- Considering the optometrist's break, evaluate how many patients can be processed efficiently without bottlenecks.- Assess which stage of the process could benefit most from additional staffing for increased throughput.- Examine potential improvements or delays in the process efficiency by outsourcing glasses manufacturing.This analysis aims to optimize Imart's prescription fulfillment process, ensuring reduced wait times and enhanced customer satisfaction.

Find the Calculation methods below: Maximum Output = Total working hoursActual required time Need to…

18. I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day. Task A. Greet/register the patient B. Optometrist conducts eye exam C. Frame/lenses selection D. Glasses made (process can run six pairs of glasses at the same time) E. Final fitting Time 2 minutes/patient 25 minutes/patient 20 minutes/patient 60 minutes/patient 5 minutes/patient For a typical 10-hour retail day (10 A.M. to 8 P.M.), the manager would like to calculate the following: a. What is the current maximum output of the process per day (assuming every patient requires glasses)? b. If another person were added, where would be the logical place? e. What effect would a mail order lab (where the glasses are made off-site and returned in five to seven days) have on the process?

18. I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day. Task A. Greet/register the patient B. Optometrist conducts eye exam C. Frame/lenses selection D. Glasses made (process can run six pairs of glasses at the same time) E. Final fitting Time 2 minutes/patient 25 minutes/patient 20 minutes/patient 60 minutes/patient 5 minutes/patient For a typical 10-hour retail day (10 A.M. to 8 P.M.), the manager would like to calculate the following: a. What is the current maximum output of the process per day (assuming every patient requires glasses)? b. If another person were added, where would be the logical place? e. What effect would a mail order lab (where the glasses are made off-site and returned in five to seven days) have on the process?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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