Hypothetical follow-upLet’s say researchers determined that there was slightly more confusion in visitors when a booth with no staff and a sign was present, relative to a fully-staffed booth, but there was a LOT more confusion when the booth was unstaffed and there was no sign. As a result, they recommended that the unstaffed+sign scenario become the permanent situation at hospital entrances other than the main entrance.To determine whether this change was effective, they compared the results of the annual “visitor satisfaction survey” from this year (after the change was made) with results from the 3 years prior. They found that satisfaction around “signage and information” was significantly worse this year than it was before. This was true regardless of visitors’ ages or reasons for visiting the hospital. 14. If they later discover that actually overall satisfaction decreased in the current year, notjust satisfaction in this area, what type of effect or problem was this? (choose best answerand explain)a. confoundb. 3rd variable causing both other effectsc. 3rd variable intermediate between survey year and sign/info satisfactionmoderatord.15. If they later discover that sign/info satisfaction decreased in the last year only for peoplewho used entrances other than the main entrance (i.e., it remained stable for visitors whoprimarily used the main entrance), what type of effect or problem was this? (choose bestanswer and explain)a. confoundb. 3rd variable causing both other effectsc. 3rd variable intermediate between survey year and sign/info satisfactiond. moderator16. If they later discover that sign/info satisfaction decreased in the last year only for peoplewith poor eyesight, what type of effect or problem was this? (choose best answer andexplain)confoundb. 3rd variable causing both other effectsc. 3rd variable intermediate between survey year and sign/info satisfactionmoderatord.17. If they later discover that, over the last year, a particularly harsh winter resulted in manyof the outside/parking garage signs becoming faded (which may in turn have causedvisitors' sign/info satisfaction to decrease), what type of effect or problem was this?(choose best answer and explain)a. confoundb. 3rd variable causing both other effectsc. 3rd variable intermediate between survey year and sign/info satisfactiond. moderator

Psychology studies human behaviour, thoughts and emotions. Research is conducted in the field of…

Answered: 14. If they later discover that…

Ciccarelli: Psychology_5 (5th Edition)

5th Edition

ISBN:9780134477961

Author:Saundra K. Ciccarelli, J. Noland White

Publisher:Saundra K. Ciccarelli, J. Noland White

Chapter1: The Science Of Psychology

Section: Chapter Questions

Problem 1TY

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Hypothetical follow-up

Let’s say researchers determined that there was slightly more confusion in visitors when a booth with no staff and a sign was present, relative to a fully-staffed booth, but there was a LOT more confusion when the booth was unstaffed and there was no sign. As a result, they recommended that the unstaffed+sign scenario become the permanent situation at hospital entrances other than the main entrance.

To determine whether this change was effective, they compared the results of the annual “visitor satisfaction survey” from this year (after the change was made) with results from the 3 years prior. They found that satisfaction around “signage and information” was significantly worse this year than it was before. This was true regardless of visitors’ ages or reasons for visiting the hospital.