13. IKEA is a Swedish company that sells ready-to-assemble firniture. Shoppers contact custormer service to find a nearby store, for online shipping questions, and even for help with assembly. IKEA classifies all telephone calls to its customer support staff by the amount of time the customer is on hold If the customer is on hold for no more than 60 seconds, then the call is classified as successful (which feels more like a miracle). The supervisor in technical support claims 70% of all calls are successful Suppose 20 calls are selected at random. Round your answer to three decimal places as necessary. a) Use the binomial probability distribution to find the probability 15 of the calls are successful b) Use the binomial probability distribution to find the probability of at least 11 of the calls are successful. c) Use the binomial probability distribution to find the probability at most 7 of the calls are successful.
Addition Rule of Probability
It simply refers to the likelihood of an event taking place whenever the occurrence of an event is uncertain. The probability of a single event can be calculated by dividing the number of successful trials of that event by the total number of trials.
Expected Value
When a large number of trials are performed for any random variable ‘X’, the predicted result is most likely the mean of all the outcomes for the random variable and it is known as expected value also known as expectation. The expected value, also known as the expectation, is denoted by: E(X).
Probability Distributions
Understanding probability is necessary to know the probability distributions. In statistics, probability is how the uncertainty of an event is measured. This event can be anything. The most common examples include tossing a coin, rolling a die, or choosing a card. Each of these events has multiple possibilities. Every such possibility is measured with the help of probability. To be more precise, the probability is used for calculating the occurrence of events that may or may not happen. Probability does not give sure results. Unless the probability of any event is 1, the different outcomes may or may not happen in real life, regardless of how less or how more their probability is.
Basic Probability
The simple definition of probability it is a chance of the occurrence of an event. It is defined in numerical form and the probability value is between 0 to 1. The probability value 0 indicates that there is no chance of that event occurring and the probability value 1 indicates that the event will occur. Sum of the probability value must be 1. The probability value is never a negative number. If it happens, then recheck the calculation.
![d) Use the binomial probability distribution to find the probability fewer than 12 of
the calls are successful.
e) Use the binomial probability distribution to find the probability more than 13 of
the calls are successful.
f) Calculate the expected value of this distribution
g) Calculate the standard deviation of this distribution.
D Focus
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ho
Ins
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![13. IKEA is a Swedish company that sells ready-to-assemble furniture. Shoppers contact
customer service to find a nearby store, for online shipping questions, and even for help
with assembly. IKEA classifies all telephone calls to its customer support staff by the
amount of time the customer is on hold. If the customer is on hold for no more than 60
seconds, then the call is classified as successful (which feels more like a miracle). The
supervisor in technical support claims 70% of all calls are successful. Suppose 20 calls
are selected at random. Round your answer to three decimal places as necessary.
a) Use the binomial probability distribution to find the probability 15 of the calls are
successful
b) Use the binomial probability distribution to find the probability of at least 11 of
the calls are successful.
c) Use the binomial probability distribution to find the probability at most 7 of the
calls are successful.
d) Use the binomial probability distribution to find the probability fewer than 12 of
the calls are successful.
e) Use the binomial probability distribution to find the probability more than 13 of
the calls are successful.
DFocus
a
hp
h2
Ins
prt
fg
f9
fo](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F1936636a-c5b9-42da-b3e4-3588d549d706%2F30059994-0825-446d-868a-68e711e04742%2Fadp0jo_processed.jpeg&w=3840&q=75)
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