1. How important is quality to the company, given its current growth situation? 2. What are the underlying causes of the quality problems in a company? What action is being taken by management to overcome these problems, and is this sufficient to create lasting improvements? 3. Should more inspectors be recruited and/or trained to cope with the growth in output? What other actions could be taken to improve quality in the company?
1. How important is quality to the company, given its current growth situation? 2. What are the underlying causes of the quality problems in a company? What action is being taken by management to overcome these problems, and is this sufficient to create lasting improvements? 3. Should more inspectors be recruited and/or trained to cope with the growth in output? What other actions could be taken to improve quality in the company?
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
Problem 10DQ
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1. How important is quality to the company, given its current growth situation?
2. What are the underlying causes of the quality problems in a company? What action is being taken by management to overcome these problems, and is this sufficient to create lasting improvements?
3. Should more inspectors be recruited and/or trained to cope with the growth in output? What other actions could be taken to improve quality in the company?
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