Public Health Ethics - Master of Public Health by Slidesgo

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Ethical Dilemmas Rhonda Battle

Ethical Dilemma • John is a receptionist in a counselor’s private practice. He calls to verify an appointment with a client and speaks to her alleged husband. During the client’s therapy session, the husband makes an appearance to verify his wife’s location. John divulges further information to the husband without the client’s consent; therefore, violating her privacy (Benchmark Ethical Vignette Presentation Scenario).

Identify the Problem Main Problem: ● Receptionist revealed confidential information to someone without the client’s consent Secondary Problems: ● Husband planned to use information to gain child custody by alleging client was unstable ● Receptionist was not aware of why there was a violation

Identify the Problem Legal Problems: ● Giving away confidential information to someone without a client’s consent These problems related to a client of a therapist who is in the middle of filing for a divorce, the husband in which she is divorcing and the unknowing therapist who allowed an employee to disclosed the client’s location.

Apply ACA Standards • ACA Code of Ethics, Section B, Standard B. I. b. and B. I. c. • ACA Code of Ethics, Section D, Standard D. I. f. • The Louisiana Professional and Occupational Standards, Part 2107, 2 c • The counselors should respect their client’s privacy • Personnel and staff selection should be qualified for their position and knowledgeable of ethical codes • The receptionist should have been informed of the ethical codes during basic training • The violation of privacy of the client breached the trust between herself and the therapist • The therapist will have to resolve the issue by reprimanding the receptionist.

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