Week 5- Final Paper

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The Impact of Artificial Intelligence in the Workplace Thomas Gebka University of Arizona Global Campus PHI 103: Informal Logic Christopher Myers 11/20/2023 Week 5 – Final

Introduction In the ever-evolving landscape of modern work environments, the integration of Artificial Intelligence (AI) stands not just as a technological advancement but as a personal fascination and professional interest. The introduction of Artificial Intelligence changes how workers perform their jobs, modifies the value of skills, and creates new job titles (Gallego & Kurer, 2022). Introducing modern technologies in the workplace is affecting not only me but also thousands of others around the world. AI poses a threat to democratic stability because citizens will revolt if economic modernization does not favor a large enough part of the population and states fail to sufficiently compensate those left behind (Gallego & Kurer, 2022). For that reason, it is essential to look at the rapid rate that Artificial Intelligence is taking over the workplace.

Argument for the use of Artificial Intelligence in the workplace There are many compelling studies to advocate for the use of AI in the workplace. Some of these studies include: Premise 1: “ Artificial Intelligence Is set to remove human contact from dangerous or risky work tasks” (Fisher et al., 2023). Premise 2: Artificial Intelligence allows for real time data collection to monitor workers and identify exposures to risk (Fisher et al., 2023). Premise 3: “ Artificial Intelligence generates productivity gains through several channels, including the reduction of uncertainties in reason of increased precision of forecasts, the automated recombination of existing technologies, and the generation of new innovations” (Damioli et al., 2021). Premise 4: Artificial Intelligence’s ability to streamline operations leads to cost reductions in various areas, from optimized inventory management to predictive maintenance, resulting in significant savings for businesses (Wisskirchen et al., 2017). Conclusion: Therefore, AI’s potential benefits in various industries make a strong case for its integration into the modern workplace. Argument against the use of Artificial Intelligence in the workplace There are potential drawbacks and ethical considerations associated with the widespread adoption of AI in the workplace. While AI offers several benefits, acknowledging

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and addressing concerns is crucial in ensuring responsible and ethical use within an organization. Here are some arguments against the use of Artificial Intelligence: Premise 1: “ Artificial Intelligence hiring tools are more susceptible to inherent bias and discrimination (Fisher et al., 2023). Premise 2: Artificial Intelligence will cause loss of jobs in certain industries, workers are at risk of being outperformed by AI (Fisher et al., 2023). Premise 3: Artificial Intelligence lacks emotional intelligence and empathy in fields where human interaction and emotional support are crucial (Wisskirchen et al., 2017). Premise 4: AI acting as an individual can be a direct threat to social positions of an employee and can lead to a reduction of power and prestige in the workplace (Damioli et al., 2021). Conclusion: Therefore, with these concerns and drawbacks we should re-revaluate how the use of Artificial Intelligence is being implemented in the workplace. Analysis of the Arguments Each argument is well supported with material evidence by scholarly research. However, the premises for using Artificial Intelligence in the workplace are slightly more robust and have more backing from several case studies and real-world applications compared to the opposing view. The premises for the use of artificial intelligence logically follow, emphasizing the positive impact of AI on workplace safety, innovation, and productivity. Premise 3 on the argument for

the use of AI could be more concise in terms of how AI generates more productivity in the workplace. Opponents might argue that the benefits of AI are not universal across all industries. They might also argue that the potential negative impacts were not fully addressed, such as job displacement or ethical considerations. The premises against the use of AI raise valid concerns about inherent biases in AI algorithms and loss of human touch in those fields that require human interaction. The conclusion logically follows from the premises; the argument draws attention to the potential negative consequences of AI use. While these concerns are valid, the arguments are more inductive which, by nature, proves some degree of uncertainty and can create a weaker standpoint. Including more statistical information could help strengthen the argument against the use of AI. Both arguments present coherent premises that are widely accepted in discussions about AI in the workplace. However, I believe that the argument for Artificial Intelligence in the workplace appears stronger due to the complexity and benefits that are observed through various forms of scholarly research. Ultimately, both arguments hold their strengths and limitations. The argument for AI in the workplace holds a stronger standpoint due to its extensive support from real-world applications and a broader positive impact. Presentation of My own Reasoning about the Issue The integration of Artificial Intelligence in the workplace is a complex issue. It demands a balanced approach that maximizes its benefits while mitigating the drawbacks. I believe a responsible approach with a close eye can have beneficial impacts in today's world.

Premise 1: Implementing a solid framework for Artificial Intelligence ethics and regulations is crucial to ensure responsible AI integration in the workplace. Premise 2: Ongoing educational programs and skill enhancement empower individuals to acclimate to AI technologies, reducing concerns regarding job displacement and enhancing a skillful workplace. Premise 3: The establishment of uniform policies and oversight will help evolve innovative developments in Artificial Intelligence. Conclusion: Therefore, Implementation of Artificial Intelligence in the workplace should be sought after. Given this argument I believe it highlights the importance of using Artificial Intelligence in the workplace. While there may be disadvantages to the implementation of Artificial Intelligence at first, it has a multitude of advantages that one can argue are greater overall. Artificial Intelligence has the power to create millions of dollars in value for companies through product innovation. Once companies factor in the benefits of implementing AI, the next step is to look at their employees and offer continued learning to prevent job displacement. Rather than having AI work against us we should see it as a tool to work with us and to our advantage in the workplace.

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Addressing an Objection on my Approach The potential objections to my approach would be in the low-paid, low-skilled labor markets. These markets would include our retail workers, accounting agencies where autonomous work can be implemented. Top businesspeople such as Stephen Hawking and Bill Gates have warned us of mass unemployment due to the rise of Artificial Intelligence, and smart technologies. “It is estimated that one-third of jobs that exist today could be taken by Smart Tech, and AI by 2025” (Brougham & Haar, 2017). Furthermore, studies show about 700 occupations have a probability of computerization taking their jobs, I.e.; Customer service, sales, office workers (Brougham & Haar, 2017). These factors concern most workers in society today. A positive way to combat these threats is to consider a change in educational systems. With a good education system and a knowledge of Information technology it can redevelop what we think about AI today. There is a theory to practice and understanding AI in the workplace can eliminate threats of AI identity threat of employees (Mirbabaie et al., 2023). The more we understand it, the more we can work in collaboration with these advanced types of technology. “A successful application for collaborative purposes to generate business value is thus only achievable when employees identify themselves with AI and perceive AIs (Artificial Intelligence) as equal collaborative partners and elemental parts of their work” (Mirbabaie et al., 2023). Tying this together, there is still research that needs to be done on both sides of the argument to see an outcome that we hope will be the fourth industrial revolution.

Conclusion In any case, it is crucial as critical thinkers to acknowledge the potential benefits Artificial Intelligence can have to the growth of our civilization. Expansion of what we have already built as a human race and what it could become moving forward. That is not to say we should push full force forward with advancements in innovative technology but to also question how we do so and how it will affect the shift in our industries and society as we see it today. There should be a symbiotic relationship between humans and AI to support the well-being in the workplace. References Gallego, A., & Kurer, T. (2022, May). Automation, digitalization, and artificial ... - annual reviews . Automation, Digitalization, and Artificial Intelligence in the Workplace: Implications for Political Behavior. https://www.annualreviews.org/doi/full/10.1146/annurev-polisci-051120-104535 (Gallego & Kurer, 2022)

Fisher, E., Flynn, M. A., Pratap, P., & Vietas, J. A. (2023). Occupational Safety and Health Equity Impacts of Artificial Intelligence: A Scoping Review. International journal of environmental research and public health , 20 (13), 6221. https://doi.org/10.3390/ijerph20136221 (Fisher et al., 2023) Damioli, G., Roy, V. V., & Vertesy, D. (2021, January 21). The impact of artificial intelligence on Labor Productivity - Eurasian Business Review . SpringerLink. https://link.springer.com/article/10.1007/s40821-020-00172-8 (Damioli et al., 2021) Wisskirchen, G., Biacabe, B. T., Bormann, U., Muntz, A., Niehaus, G., Soler, G. J., & von Brauchitsch, B. (2017). Artificial intelligence and robotics and their impact on the workplace. IBA Global Employment Institute , 11 (5), 49-67. (Wisskirchen et al., 2017) Wisskirchen, G., Biacabe, B. T., Bormann, U., Muntz, A., Niehaus, G., Soler, G. J., & Brauchitsch, B. von. (2017, April). Artificial intelligence and robotics and their impact on the workplace . IBA Global Employment Institute. https://www.researchgate.net/profile/Mohamed-Mourad-Lafifi/post/Social_Robots_or_robots_with_social _functions/attachment/6001ed617e98b40001bc005a/AS%3A980324746031116%401610739041600/ download/AI-and-Robotics-IBA-GEI-April-2017.pdf Brougham, D., & Haar, J. (2017, January 24). Smart Technology, Artificial Intelligence, robotics, and Algorithms (stara): Employees’ perceptions of our future workplace: Journal of Management & Organization . Cambridge Core. https://www.cambridge.org/core/journals/journal-of-management-and-organization/ article/smart-technology-artificial-intelligence-robotics-and-algorithms-stara-employees-perceptions-of- our-future-workplace/41DB312743EA253848ED846B2882F5DE (Brougham & Haar, 2017) Mirbabaie, M., Brünker, F., Frick, N. R. J. M., & Stieglitz, S. (2023, February 15). The rise of artificial intelligence – understanding the AI identity threat at the workplace - electronic markets . SpringerLink. https://link.springer.com/article/10.1007/s12525-021-00496-x (Mirbabaie et al., 2023)

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