Project 1 Sociology.

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Southern New Hampshire University *

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SCS 200

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Medicine

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Apr 3, 2024

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docx

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I am looking into the effects of patient neglect on society’s faith in the American healthcare system. Faith in the healthcare system is why people vaccinate their kids, take the precautions they should during pandemics, and donate money to find cures and vaccines for diseases that affect the population. Faith in the system has been falling apart for years, due to rising costs and the recent sensationalization of patient neglect has only worsened an already strenuous situation. During Covid-19 people had so much distrust in medicine they were actively killing themselves by taking horse dewormers and refusing to follow mandated safety precautions. Parents are deciding not to vaccinate their children at an alarming rate, causing diseases that haven’t been seen in decades to resurface. Three social science resources that I can use for research are, PubMed, Psychology Today, and the National Library of Medicine (NIH). PubMed is a research database that collects peer-reviewed articles about healthcare and healthcare-related issues. From this resource, I found an article that had a systemic review of patient neglect in social institutes. It is the first systemic review of the nature, frequency, and cause of patient neglect (Reader TW, 2013). Psychology Today is a periodical that offers peer-reviewed studies and articles about psychology advancements and current events and studies. This source gave me the article Healing Medical Trauma, which gives a detailed account of what can cause medical trauma, how it manifests and causes trust issues, and how difficult it is to treat due to the mistrust of doctors (Steele, 2023). The NIH houses all research papers, empirical studies, statistics, etc., about all aspects of medicine, divided into separate databanks by what aspect of medicine it falls under. These databanks contain information related to healthcare or psychology, with NIH containing resources from both fields, as psychology is also under the healthcare umbrella. My thought process when choosing these sources was that societal opinion is made up of the collective

experiences and opinions of the individual. When searching for how a society is affected by patient neglect. Social institutes contribute to this problem because, in America, it is common for people to share their experiences and thoughts on social media, letting bad experiences and videos that garner a lot of hate and controversy go viral. Recently, Patient neglect has taken center stage in social media as people are taking a stand against the mistreatment of patients, especially women and people of color. Such as the nurses who were fired for the way they were talking about patients over social media, a classic and very public display of care neglect. Video after video can be found of people sharing their outrage, pointing out how common this treatment is and talking about its contributions to why women do not trust their OBGYN or the labor and delivery teams. Beliefs and values play a role because of the beliefs medical staff have towards what is and isn’t healthy. Such as the way that doctors brush off women’s symptoms without doing proper testing (procedural neglect) due to incorrect beliefs that all pain and problems stem from having a menstrual cycle. Another example would be a patient’s concerns being brushed off due to their weight; even if they are correct, it can lead patients to feel like the doctor was judging them or treating them as less valuable than others. Doctors are one of the few jobs that people should be allowed to trust implicitly without being judged, otherwise, patients won’t go or will lie about their history. The audience that I will be addressing is the medical community, as they are the only ones who are on the front lines of this issue. Doctors, nurses, and other healthcare professionals who have direct contact with the public all have a role to play in how patients view their

experiences of the American healthcare system. I can tailor my message to these professionals by relating my experiences as a healthcare worker to the issue. I will also explain the fundamental attribution error, which may not be known to healthcare professionals outside of the psychology field. Understanding how people might be attributing the behaviors to their personality instead of their circumstances might help workers understand how behavior can be perceived as an uncaring personality. I will use an anecdote to help them understand this concept. The research question that I have decided on based on the research I have collected is: How does the recent publicity around patient neglect accelerate the deterioration of faith in the American healthcare system? To go about getting this answer, a social scientist might issue a questionnaire to collect quantitative data determining if there is a correlation between a person’s view of the healthcare system and negative experiences. These questionnaires should be available at a variety of doctor’s offices, hospitals, and clinics. Questions such as: How do you view the care provided by (insert various medical institution) on a scale of 1 -10. How was your experience with our staff’s hospitality on a scale of 1-10? Did you feel your concerns were appropriately addressed? References Coleman, A. B. (2022, December 13). The nurses fired for mocking patients on TikTok exemplify our culture of narcissism . Retrieved from New York Post:

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https://nypost.com/2022/12/13/the-nurses-fired-for-mocking-patients-on-tiktok- exemplify-our-culture-of-narcissism/ Dahlawi, S. M. (2021). Medical negligence in healthcare organizations and its impact on patient safety and public health: a bibliometric study. Retrieved from F1000Research, 10.: https://doi.org/10.12688/f1000research.37448.1 Hong, D. L. (2022). Emotional Contagion: Research on the Influencing Factors of Social Media Users' Negative Emotional Communication During the COVID-19 Pandemic. Retrieved from https://doi.org/10.3389/fpsyg.2022.931835 Pengelly, M. (2021, August 23). ‘You are not a horse’: FDA tells Americans stop taking dewormer for Covid. Retrieved from The Gaurdian: https://www.theguardian.com/us- news/2021/aug/23/fda-horse-message-ivermectin-covid-coronavirus Reader TW, G. A. (2013, April 30). Patient neglect in healthcare institutions: a systematic review and conceptual model. Retrieved from BMC Health Serv Res.: https://pubmed.ncbi.nlm.nih.gov/23631468/ Steele, E. (2023, July 5). Healing Medical Truama: Overcoming the psychological impact of medical trauma. Retrieved from Psychology Today: https://www.psychologytoday.com/us/blog/putting-the-care-back-in-healthcare/202306/ healing-medical-trauma

Project 1 Sociology.

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