Patient Identity Management
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School
Broward College *
*We aren’t endorsed by this school
Course
2472
Subject
Medicine
Date
Feb 20, 2024
Type
Pages
5
Uploaded by johnjames123460
Assessment: MEDITECH Expanse Ambulatory - Patient …
Attempt 2 of Unlimited
Written Feb 3, 2024 3:20 PM - Feb 3, 2024 3:27 PM
Attempt Score
12 / 12 - 100 %
Overall Grade (Highest Attempt)
12 / 12 - 100 %
Part 1
Question 1
1 / 1 point
Robert Williams had an ambulatory appointment on 5/15/20. When making
the appointment, he told the office staff that his name was Robert Williams
and said his date of birth was 7/25/1948. He was registered and given a new
medical record number. Robert makes another appointment on 7/2/20 but
identified himself as Jimmy Williams. There were no matches, so a new
medical record was created. What is this an example of?
Question 2
1 / 1 point
Which definition best identifies overlays?
A duplicate number
An overlay
Algorithm error
All of the above
Question 3
1 / 1 point
Duplicates and overlays can lead to the following safety issues. Select all that
apply.
Question 4
1 / 1 point
Duplicates and overlays can lead to the following cost issues. Select all that
apply.
Question 5
1 / 1 point
What are the recommended solutions for duplicates and overlays? Select all
that apply.
When a patient is assigned to more than one medical record number
When a patient is assigned to more than one account number
When accounts representing two different patients are assigned to the
same medical record number
When two different patients have the same name
Injury
Illness
Duplicate diagnostic tests
Adverse/Allergic reactions
Incorrect treatment
Cost of chart consolidation/correction
Malpractice litigation
Incorrect claims
Duplicate diagnostic tests
Question 6
1 / 1 point
Which of the following are the benefits of duplicate prevention? Select all that
apply.
Part 2
Question 7
1 / 1 point
When compiling the duplicate number report, the default method of patient
matching for last name is Soundex Match. What does this mean? Select all
that apply.
Patient smart cards
Algorithms
Biometrics
Electronic Health Record
Electronic Document Management System
Reduced costs to maintain records
Regulatory compliance
Improved patient care
Patient satisfaction
Fraud detection
You don’t need to know the exact spelling of the name.
It uses a phonetic type of search.
Exact matching of the names.
Last names that sound alike are considered a match.
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Question 8
1 / 1 point
Polly Poplar in HIM ran the duplicate numbers report using the default search
criteria. The default criteria ignores which parts of the demographic
information? Select all that apply.
Question 9
1 / 1 point
If you merged two patient records by mistake, is it possible to un-merge these
records?
Part 3
Question 10
1 / 1 point
Why are overlays so dangerous? Select all that apply.
SSN
Last name
First name
Date of birth
Yes
No
A patient has their medical record information under two different
numbers so the provider might be missing some key data when creating
the treatment plan
A provider might prescribe a medication for which a life-threatening
allergy exists for one of the patients
One of the patients involved might get a large bill for surgery that was
never performed on him/her
One medical record number contains two different patient’s information
Question 11
1 / 1 point
Someone steals a patient’s insurance card and uses it to obtain medical
treatment and prescriptions. What type of patient matching issue could this
cause if the patient went to the same clinic as the person the card belongs to?
Question 12
1 / 1 point
Bob J. Smith has been an established patient at his physician’s office for
several years. When he schedules his next appointment, an error is made and
a different patient by the name Robert J. Smith is chosen for scheduling the
appointment. What needs to be done to correct this problem after the
appointment is booked?
Done
Patient will end up with two medical record numbers – duplicate records
Nothing happens; the medical record data stays intact but the financial
data becomes corrupt
An alias is created under the real patient’s demographics
Two different patients will have the same medical record number -
overlay
Merging of two medical record numbers into one
Creating a new medical record number in the master patient index
Linking of the two medical record numbers
Moving the account(s) to the correct patient’s medical record number