N. Lyons Cover Letter ENG100 09.07.20

doc

School

University of Phoenix *

*We aren’t endorsed by this school

Course

100

Subject

Mechanical Engineering

Date

Jan 9, 2024

Type

doc

Pages

1

Uploaded by HighnessRiverQuetzal19

Report
43 Whiting Hill Rd Brewer, ME 04412 September 7, 2020 Human Resources Northern Light Health 43 Whiting Hill Rd Brewer, ME 04412 Dear Human Resources Manager: Please accept my application for Patient Financial Services Enterprise A/R Resolution Manager at Northern Light Health found on the internal career board. As a current employee in the Patient Financial Services department, I have developed the knowledge and skills necessary to excel in this position. With 16 combined years of revenue cycle experience from three hospital organizations, I have become proficient in the revenue cycle's working knowledge, from registration to finalized A/R reconciliation. In my six years with Northern Light Health, I have received promotions to team lead and supervisor. I have supervised over 20 employees whose specialties spanned several different department areas, from payment variance to cash reconciliation. I have also received my revenue cycle certification: Certified Revenue Cycle Professional in March 2019. I have been on projects for our department, including the implementation of our JP Morgan Lockboxes. I provided written and oral presentations to leadership for process improvements and helped to give analysis to facilitate decisions impacting change in our department. One decision is the need to expand the credit balance team from two employees to a ten-person team and include tracking of the root cause for each credit balance. With the root cause analysis, we have been able to implement process improvements to prevent the credit balance reoccurrence. I also believe that my two years of direct patient care give me a unique ability to understand how our actions in the revenue cycle impact our patients' care. Accepting incoming calls from patients has allowed me to help them understand the hospital's statement or the explanation of benefits from their insurance company. I am currently enrolled at the University of Phoenix to complete my bachelor's degree in business management to increase my professional writing, business analysis, project, and time management skills. I look forward to speaking with you further about my experience and pursuit of the position for Enterprise A/R Resolution Manager. I am excited about the opportunity to help Northern Light Health grow in our communities efficiently and effectively. Sincerely,
Discover more documents: Sign up today!
Unlock a world of knowledge! Explore tailored content for a richer learning experience. Here's what you'll get:
  • Access to all documents
  • Unlimited textbook solutions
  • 24/7 expert homework help