Facial Recognition in Workplace Safety: Pros and Cons

1 Case Review – Facial Recognition to Promote Work Safety Student’s Name Institution Name Instructor’s Name Course Date

2 Case Review – Facial Recognition to Promote Work Safety Advantages of Using Facial Recognition for Safety Administration Considering the context of Intenseye's occupational health and safety software platform to identify specific workers during risky incidents, facial recognition technology offers a number of benefits. First of all, facial recognition can offer an extra degree of security and accountability by precisely connecting employees to certain safety infractions or risky acts recorded by the cameras. As employees become aware that their behavior is being watched, this can help to promote adherence to safety procedures and develop a proactive safety culture (Doberstein et al., 2022). Second, facial recognition makes it possible to identify employees who are involved in dangerous situations in real time and alert the appropriate managers or supervisors right away. This quick reaction enables immediate remedial actions and interventions, which lowers the risk of accidents and more effectively mitigates possible dangers. Companies can customize training and education programs to solve recurrent safety issues by identifying the accountable parties, improving overall safety knowledge and compliance. Disadvantages of Using Facial Recognition for Safety Administration Whereas facial recognition technology has many benefits, there are certain drawbacks and safety concerns as well that should be carefully evaluated. Privacy invasion and possibly ethical problems are two significant drawbacks. If employees are continually being watched and have their face data processed and kept, they may feel uncomfortable or that their privacy rights are being abused (Bragias et al., 2021). Such fears may result in opposition from employees, legal issues, and a deterioration of management and employee trust (Aniulis, 2022). In addition, facial recognition algorithms are not perfect and can make mistakes, especially when it comes to reliably recognizing people, especially in a variety of work locations with varied lighting and

3 camera angles. False positives and false negatives can happen, misidentifying a person and resulting in unfair repercussions, possibly penalizing innocent workers or overlooking safety violations (Bragias et al., 2021). Business Proposition Evaluation Under some conditions, especially for manufacturing businesses and other industries with a strong focus on health and safety, potential clients may view investing in Intenseye's services to be a prudent business move. The services offered by Intenseye may be especially helpful to businesses with a history of frequent safety problems and accidents. These organizations can improve their safety monitoring and intervention skills by implementing computer vision technology, which will result in a considerable decrease in accidents and related costs like medical bills, worker compensation claims, and lost productivity. The AI-driven solutions from Intenseye may be useful for companies with large, complex production plants that are difficult to monitor successfully with manual safety standards. As a result of the platform's capacity to process massive amounts of video data from several cameras in real-time, enhanced risk management and hazard prevention may be achieved throughout the entire operation. Additionally, Intenseye's services can help industries subject to strict health and safety requirements achieve compliance and prevent fines. The platform's reporting and documentation features simplify regulatory audits and show evidence of preventative safety actions, enhancing the business's legal and ethical standing. Reviewing Intenseye's Decision Not to Integrate Facial Recognition Intenseye made a wise and informed business decision not to include facial recognition technology in the initial product deployment. The business put developing a strong safety culture, data privacy, and ethical considerations above any possible advantages of facial

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4 recognition (Toffel & Aal, 2023). This strategy supports Intenseye's goal of fostering a safe atmosphere that encourages cooperation and constant improvement. Significant ethical and privacy issues are brought up by facial recognition technology, particularly when it is used on specific workers. Intenseye was aware of the dangers of violating employees' privacy and the possibilities for technical abuse. The business showed its dedication to upholding clients' trust and defending workers' rights by refusing to use facial recognition. The choice made by Intenseye to put safety culture and data protection ahead of immediate demands for facial recognition demonstrates a strategic outlook for long-term success. Intenseye established a reputation as a dependable and trustworthy partner in the occupational health and safety sector by concentrating on the fundamental strengths of its computer vision technology and cultivating strong customer relationships built on similar principles.

5 References Aniulis, H. (2022). Facial recognition technology, privacy and administrative law. The University of New South Wales Law Journal , 45 (4), 1513-1555. Bragias, A., Hine, K., & Fleet, R. (2021). ‘Only in our best interest, right?’ Public perceptions of police use of facial recognition technology. Police Practice and Research , 22 (6), 1637- 1654. Doberstein, C., Charbonneau, É. Morin, G., & Despatie, S. (2022). Measuring the acceptability of facial recognition-enabled work surveillance cameras in the public and private sector. Public Performance & Management Review , 45 (1), 198-227. Toffel, M.W., & Aal, Y.A. (2023). Intenseye: Powering Workplace Health and Safety with AI. Harvard Business School Research Paper Series Working Paper , (9-622-037).

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