A.Rosenberg - Chapter 6

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Jan 9, 2024

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Andrea Rosenberg MGMT 3610 Professor Moake 01/02/24 Chapter 6 Assignment 1. Please watch the video on Cross-Cultural Communication. How do you think that the average American would be viewed when visiting one of the countries represented in the video? Would acting like an American in a foreign country affect the ability to conduct business? Please explain. I think the average American would be considered cold and possibly anti-social based on the descriptions of normal communication stated by the people interviewed in the video. The lack of “warmth” they experience here would negatively influence interactions conducting business internationally in those countries because it would be hard to trust someone with business matters if they think we’re closed off and too private. As the student from Morrocco said, a lot of typical American ways of greeting and communicating can come across as rude. In order to conduct business in another culture we would need to adapt to their ways of communication in order to avoid misunderstandings. 2. Please read the article in the Content section titled, “The Best & Worst Places for Expats in 2021”. Did anything in the article surprise you? What are some specific steps that you can take to better prepare an employee for an expatriate assignment? I was very surprised to read that Italy and Japan were at the very bottom of the list because I have many friends that did study abroad semesters in both countries and a handful of college friends that ended up moving to Japan and conduct business there full-time. I see their social media posts and the places where they live seem to be beautiful and culturally fulfilling so I always assumed it was like that for everyone. This list puts things in perspective that my friends may be exceptions to the average experience.
Some specific steps I could take to better prepare an employee for an expatriate assignment would be providing research into cultural differences they may encounter to make sure they understand what is expected, as well as how they may be perceived so as to make adjustments to improve relations and avoid misunderstandings. When my best friend moved to Scotland her work provided a local guide to mentor her in her interactions for the first few days so she can get better acclimatized to differences she may encounter culturally. I think something like that would be beneficial to help minimize issues that could arise. 3. Please go to https://www.hofstede-insights.com/product/compare-countries/ Compare the culture of the United States to any country of your choice that is NOT in North America. What are the differences in cultural scores between the two countries (please list)? How might Americans need to adjust their behaviors to achieve a better cultural fit when moving to the new country for an expatriate position? Be specific. a. Power Distance: United States 40 vs Italy 50. b. Individualism: United States 60 vs Italy 53 c. Motivation: United States 62 vs Italy 70 d. Uncertainty Avoidance: United States 46 vs Italy 75 e. Long-Term Orientation: United States 50 vs Italy 39 f. Indulgence: United States 68 vs Italy 30 Americans may need to adjust managerial styles if moving to Italy in that role because according to this, Italian younger generations do not react well to formal supervision and prefer to work as a team with open management styles. Additionally, there is a big disparity in uncertainty avoidance with Italy scoring much higher so that means bureaucracy and formalities are very important in business practices. This results in valuing a lot of stressful detailed planning so an American should be accommodating in following all the rules and steps for due process in business dealings. With a lower long-term orientation and indulgence, Italians will be more restrained and have a strong concern with respect for traditions and focus on achieving quick results while having a tendency for cynicism and pessimism. Americans are conversely more of a
“work hard, play hard” mentality so an expat in Italy would need to respect the more reserved business culture. For example, going out to a bar after work to party with colleagues might be normal here but not something that should be done in Italy since leisure time is not emphasized there. I have a major client based in Italy and have noted how they do not socialize outside of work and never seem to have work parties, finding it very odd when my company closed early for a day during the week to have our office Christmas party.
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