1.
________
are the motivational energies of emotions channeled toward particular goals to correct
deficiencies or imbalances.
-
Needs
2.
Employee engagement
is often described in terms of
-
Self-efficacy
3.
Research on extrinsic and intrinsic motivation
concludes that
-
Extrinsic motivators may reduce existing intrinsic motivation to some extent and under some conditions
4.
________
theory states that everyone has the drive to acquire, bond, comprehend, and defend.
-
Four-drive
5.
The need for achievement in successful entrepreneurs tends to be
-
High 6.
Maslow’s needs hierarchy
theory explicitly includes which of the following?
-
Esteem
7.
According to four-drive theory, organizations maximize motivation
by focusing employees on opportunities to fulfill
________
of the four drives.
-
All four
8.
According to learned needs theory, people with a high need for
________
power desire power as a means to help others
.
-
Socialized
9.
Which of the following is a way to increase employee motivation by improving the P-to-O expectancies?
-
Measuring employee performance accurately
10.
Which of the following components are enhanced by individualizing rewards
?
-
Valences of outcomes
11.
Scenario C
Xiu is a supervisor of a hotel cleaning crew that recently received some
bad reviews of its performance. Recently, her manager, Ramon, discussed her need to increase morale among her subordinates because he believed that this would result in better customer service, which in turn would increase positive Internet reviews for the hotel and
generate repeat business. Xiu has decided that following expectancy theory would be the best way to motivate her subordinates.
If Xiu wanted to increase P-to-O expectancies
, what should she do?
-
Measure job performance accurately 12.
Scenario C
Xiu is a supervisor of a hotel cleaning crew that recently received some
bad reviews of its performance. Recently, her manager, Ramon, discussed her need to increase morale among her subordinates because he believed that this would result in better customer service, which in turn would increase positive Internet reviews for the hotel and
