Human Resource Management Module 05 Quiz Overview

MGMT 4316.01 FA23 15W Human Resource Mgmt Info Sys (19801) Module 05 Quiz Module 05 Quiz Started: Sep 26 at 7:33pm Flag question: Question 1 Question 1 10 pts A person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means is called a ______. Group of answer choices change agent change planner change catalyst action agent Flag question: Question 2 Question 2 10 pts The change agent is a person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means. Group of answer choices True False Flag question: Question 3 Question 3 10 pts ______ can be described as a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision. Group of answer choices Logical design Gap analysis Business assessment Change management Flag question: Question 4 Question 4 10 pts

Nadler’s congruence model suggests that an improvement in one component of the operating organization will cause improvements in the other components. Group of answer choices True False Flag question: Question 5 Question 5 10 pts Increasingly, the failure to successfully implement information systems has to do with ______. Group of answer choices the hardware and software of the system the increasingly complex work flow processes the skills of the change leader and the people and organizational issues related to the change the conflict between the HR and marketing departments Flag question: Question 6 Question 6 10 pts The three steps of Lewin’s change model are called prechange, change, and postchange. Group of answer choices True False Flag question: Question 7 Question 7 10 pts Getting end users involved in the development of a system can help with ______. Group of answer choices training user acceptance project planning timely implementation Flag question: Question 8 Question 8 10 pts Unfreezing is specifically mentioned as one of the three stages in ______. Group of answer choices the action research model Lewin’s change model Nadler’s congruence Kotter’s change process

Flag question: Question 9 Question 9 10 pts Forces for change are ______. Group of answer choices internal only external only internal and external global Flag question: Question 10 Question 10 10 pts A change leader must be an organizational employee. Group of answer choices True False

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Module 5 quiz

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