B501 Case Study 1 Misty Andersen

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Indiana University, South Bend *

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B501

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Management

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Apr 3, 2024

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docx

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Misty Andersen Case Study 1 Due 1/30/2024 BUSB-B501 The case study chosen for this discussion was “ Building a Collaborative Environment ,” Case 4. In this study, Dr. Wu has been given a new grant and is looking to build a team that is collaborative in nature and has a need for any candidates for the team to be on that same mindset. She simply does not want any members who prefer working alone. This approach is beneficial for innovation, problem-solving, and collective success. However, relying solely on team collaboration without allowing for individual work can lead to several issues. Some of these issues may include reduced autonomy, groupthink, slower decision making, unequal contributions, creativity and innovation limitations, dependency on group dynamics, difficulty in assessing individual contributions, flexibility and adaptability concerns, work/life balance challenges and issues ensuring that specialized skills are accessible. It's essential to strike a balance between teamwork and individual contributions Constant team collaboration may limit individual autonomy. Some tasks or projects may be better suited for independent work, allowing team members to take ownership and showcase their unique skills and creativity. Overemphasis on team collaboration can lead to groupthink, where individuals may be hesitant to express dissenting opinions or alternative perspectives. This response can hinder critical thinking and result in suboptimal decisions. Collaborative decision-making processes can sometimes be slower due to the need for consensus or approval from multiple team members. Individual decision-making can be quicker in certain situations. In a team-only collaboration environment, there is a risk that not all team members contribute equally. Some people may become passive, relying on others to do the work, leading to resentment and imbalance within the team. Excessive focus on teamwork may stifle individual creativity. Some people thrive when working independently and may generate innovative ideas when given the space to explore their thoughts on their own. Relying solely on team collaboration might make individuals overly dependent on group dynamics. This dependency can be detrimental when team structures change or when individuals need to work on projects outside the team context. Evaluating individual performance can be challenging when the emphasis is solely on team collaboration. This can impact performance assessments, promotions, and recognition for individual achievements. A rigid focus on team collaboration may hinder flexibility and adaptability. Individuals may struggle to adapt to changing circumstances if they are accustomed to a highly collaborative environment. Constant team collaboration might contribute to work overload and impact work-life balance, as individuals may feel pressure to always be available for group discussions and meetings. Some tasks require specialized skills that individuals possess. Relying solely on team collaboration might overlook the benefits of specialized expertise, leading to suboptimal outcomes in certain areas or at specific times. Dr. Wu’s vision of having a highly collaborative team is achievable. She needs to address several items prior to the beginning of the project, including the decision making process, establishing a proper work/life balance and how to overcome groupthink and “slackers.” Decisions are key for any project. Some plans require the team lead to make the decision while others expect the team to contribute their thoughts. What will the process be for this grant? Establishing a proper work/life balance means setting expectations about meetings, what times should team members be available for consultations and what happens when a team member is unavailable, either due to illness or PTO. Without clear expectations, employees can experience pressures to always be available and become easily burnt out. This approach also needs to have processes to manage groupthink and “slackers” in order to encourage a truly collaborative
spirit. When employees begin to look at their peers for personal valuations of their workload and other’s perceived contributions, it may cause highly functioning members to relax their personal standards with the thought of “If they aren’t doing this much, why should I?” or “They haven’t done anything towards this; I’m not either.” Dr. Wu needs to find solutions and plan for these key issues. According to “ Clarify the ‘What,’ ‘Who’ and ‘Why’ of Collaboration ” found on the SHRM website, “Creating a collaborative work environment begins with knowing what your organization wants to achieve, who should be part of the effort and why the company wants to achieve that goal.” In this case, it would be what are the goals of the grant and Dr. Wu? Who should be a member of the team? Finally, why is “team” so important? To determine if a potential team member might work well in a collaborative research team, Dr. Wu can ask specific questions during the interviews. These questions can assess not only the applicant's skills and qualifications but also their mindset and commitment to collaborative work. According to Staffing Organizations , there are several distinct types of questions one could use to evaluate a candidate’s knowledge, skills, and abilities and how the individual would fit in with the culture of the team. These categories include behavioral, situational, and more generalized. Questions like the following list can be found on the SHRM website amongst others. Many of these are standard questions in most fields and companies. In personal experience, I have either heard every one of these questions or asked them myself. Can you provide examples of projects or research experiences where you actively collaborated with others? Describe a situation where you had to resolve a conflict within a team. How did you handle it? How do you typically communicate and share information with team members? What strategies do you use to ensure effective communication within a team? How do you see your role within a collaborative team, and how does it contribute to the team's overall success? Can you share an experience where you had to adapt your role or responsibilities within a team? How do you approach sharing data and giving credit to team members for their contributions? Can you provide an example of a situation where you had to negotiate authorship or credit on a collaborative project? What aspects of teamwork do you find most appealing, and how do you envision incorporating these principles into your work? Can you share a specific instance where you actively promoted a collaborative approach to problem-solving? To determine if applicants are genuinely excited about working in her team rather than just saying what they think she wants to hear, Dr. Wu can consider asking scenario- based questions, asking about previous collaborations and references from those projects and for further details when a past experience is mentioned by the candidate. These approaches can reveal thought processes, attitudes towards teamwork, established skills and communication processes and clarify between generalized answers and genuine experiences. According to “ How to be a Good Team Lead: Establish Goals, Foster Collaboration, and Celebrate Achievements,” to continue promoting the collaborative spirit within her team, Dr. Wu needs to establish clear team guidelines for how the team will collaborate, share credit, and resolve conflicts. This helps set expectations from the beginning. She also needs to encourage an open and inclusive team culture where team members feel
comfortable sharing ideas and providing constructive feedback. Scheduling regular team meetings to discuss progress, challenges, and goals should also be included in the established expectations. This idea helps maintain open lines of communication and ensures everyone is on the same page. She should also provide opportunities for team members to enhance their collaboration skills through training programs or workshops. By implementing these strategies, Dr. Wu can build and maintain a collaborative research team that is not only skilled in their respective areas but also committed to working together toward common goals.
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Bibliography: “Clarify the ‘What,’ ‘who’ and ‘Why’ of Collaboration.” SHRM , 21 Dec. 2023, www.shrm.org/content/shrm/ind/en/topics-tools/news/organizational-employee- development/clarify-what-who-why-collaboration.html. Heneman, Herbert G., et al. Staffing Organizations . Pangloss Industries, Inc, 2015. “Relationship Management.” SHRM , 21 Dec. 2023, www.shrm.org/in/topics-tools/tools/interview-questions/relationship-management. Steele, Benjamin David, et al. “How to Be a Good Team Lead: Establish Goals, Foster Collaboration, and Celebrate Achievements - the Enlightened Mindset.” The Enlightened Mindset - Exploring the World of Knowledge and Understanding , 14 Jan. 2023, www.tffn.net/how-to-be-a-good-team-lead/.