MBA 704 Module Assignment 2

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Louisiana State University, Shreveport *

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704

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Management

Date

Apr 3, 2024

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docx

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3

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Module Assignment 2 In my current role, I serve as the Colorado Member Recruitment Coordinator for NMDP, the global leader in cellular therapy. Over my nearly three years with the organization, I have added over 30,000 people to the international marrow and blood stem cell registry with over 40 people going on to donate bone marrow or peripheral blood stem cells to a patient fighting leukemia, lymphoma, or over seventy different other blood cancer and diseases. I started first as a volunteer, then got hired as an intern while obtaining my undergraduate degree, and eventually got hired full-time in 2021. My connection to the organization’s mission stems from the loss of my own parents to cancer when I was a teenager. Like most of my colleagues, I want to create a cancer free world because of my own personal experience. As a young professional that effectively landed my “dream job” three years ago when I was just 22 years old, taking these questionnaires was extremely eye opening. The Organizational Commitment Questionnaire showed that my affective commitment and continuance commitment were the highest. Because I have been with this organization throughout the start of my career and because of my personal connection to the mission I feel a strong commitment to the organization. Every day that I go to work I feel like I am making a difference in the lives of families like my own, and this passion for the mission has ultimately led me to overlooking the faults of the organization and its leaders. The results of the organizational commitment questionnaire where not surprising to me. I stay with my current employer because I get to be a small part of tangibly saving lives and I believe that the mission of NMDP is so crucial to the good of the United States and beyond that I am willing to stay longer than I potentially would at an organization that did not have such an impactful and personal mission.
The Job Descriptive Questionnaire was a very eye-opening questionnaire. While my job is very impactful and fulfilling, the toll that it takes on my mental health cannot be understated. My current role scored a 0% in both “pay” and “opportunities for promotion”, less than a 50% in “supervision”, “job in general”, and “people on your present job”. The only category that scored about a 50% was “work on present job” with an 83%. These scores were apparent with my satisfaction in my current role but seeing the actual scores was quite startling. Working in the non-profit sector, pay and opportunities for promotion are both aspects of my career that I knew going into the sector would be tough. While I am paid what I feel is competitively, the organization has almost no work-life balance and I am expected to work sometimes 80+ hours a week during peak season. There is also no opportunities for growth within the organization as leadership prefers to hire externally instead of promoting from within. It is not surprising to me that the highest score of the quiz was in the actual work that I do on a daily basis, as that is exactly what has kept me at the company for so long. In the Work Design Questionnaire, my role scored high in task variety, task significance, and task identity. My role scored low in work scheduling autonomy, decision-making autonomy, work methods autonomy, and feedback from job. In my role I do not often have the same day twice. I am constantly traveling across the state of Colorado hosting events and lectures, as well as managing interns and connecting with potential recruitment event sponsor. However, due to extreme micro-management from organization leadership, I have very little autonomy in any form. The work that I do in my role is incredibly impactful and significant not just to my life, but to the lives of my patients. I am good at what I do, and I enjoy what I do, but the leadership and structure within the organization make it very difficult for me to see myself in this role for a significant length of
time. The questionnaires made that even more visible to me. NMDP has extremely high rates of burnout and turnover, and I believe that the results of these questionnaires show a lot of why that is true. If the organization plans to continue it’s mission, it will need to place significant emphasis on taking care of its employees, allowing for growth, paying better, and allowing autonomy within the role. References Gregoriou I, Papastavrou E, Charalambous A, Economidou E, Soteriades ES, Merkouris A. Organisational commitment, job satisfaction and intention to leave among physicians in the public health sector of Cyprus: a cross-sectional survey. BMJ Open. 2023 May 23;13(5):e067527. doi: 10.1136/bmjopen-2022-067527. PMID: 37221020; PMCID: PMC10230863. Tayyab, S. (2007). An empirical assessment of organizational commitment measures. Pakistan Journal of Psychological Research, 22(1-2), 1+. https://link.gale.com/apps/doc/A259960759/AONE? u=anon~c44518cb&sid=googleScholar&xid=ca610d36
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