Task 1

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Torrens University - Melbourne *

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Management

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Feb 20, 2024

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Diana Acevedo Garcia ASSESSMENT TASK ONE Short Answer Questions 1. Explain the concept of ‘self-appraisal’ and how it can contribute to a performance review. (in 60 to 80 words) Self –appraisal is effectively a self-performance review which can then be used as an integral part of performance appraisal. Self-appraisals are normally carried out by employees individually evaluating their performance by filling out a form template or set of questions. 2. Explain the concept of ‘peer appraisal’ and outline one (1) benefit of peer appraisal. (in 50 to 70 words). Peer appraisal is a type of feedback system in the performance appraisal process. The system is designed to monitor and improve the job performance. It is usually done by colleagues who are a part of the same team. a benefit of peer appraisal Provides insight and knowledge as workers are often in the best position to appraise a colleague’s performance. - Encourages a more inclusive team dynamic as colleagues gain a deeper insight into the challenges their colleagues face. 3. Outline three (3) benefits of planning work. 1. Organizing your working time can significantly reduce the risk of work stress and strain at work. A healthy working environment means a better approach to work. 2. It gives you reliable foresight of budgets When done effectively, proper planning can help estimate what will cost in time or money to complete projects. 3. It boosts up your productivity The more your focus increases, the more results you achieve when you work. As you mark your tasks “COMPLETE,” you prize yourself, and your brain actually acknowledges another success. 4.Identify what each of the letters in the acronym ‘SMART’ represent. (in 80 to 100 words) ● Specific: Well defined, clear, and unambiguous ● Measurable: With specific criteria that measure your progress toward the accomplishment of the goal

Diana Acevedo Garcia ● Achievable: Attainable and not impossible to achieve ● Realistic: Within reach, realistic, and relevant to your life purpose ● Timely: With a clearly defined timeline, including a starting date and a target date. The purpose is to create urgency. 5. What is the ‘Pareto Principle’? (in 40 to 50 words). The Pareto Principle, or 80/20 Rule, is a theory that people commonly use in business. It maintains that 20% of the items in a company or system account for 80% of the effect. For example, of a company’s 100 products, twenty are likely to represent 80% of profits. The Pareto Principle does not only apply to good things. It can also apply to undesirable situations or events. For example, in business, about 80% of all customer complaints relate to 20% of the products. Twenty percent of all computer bugs in existence at any one time are responsible for 80% of crashes. 6. Identify five (5) signs of stress. ● Isolation or loneliness ● Depression ● Agitation ● Moody ● Overwhelmed ● Other mental health issues 7. Explain the concept of ‘work-life balance’. (in 40 to 50 words) Work-life balance is a concept that describes the ideal situation in which an employee can split his or her time and energy between work and other important aspects of their life. Achieving work-life balance is a daily challenge. 8. Identify five (5) strategies that can be used to manage stress and achieve a healthy work life balance. ● Changing the way to communicate and operate our daily life. Express your feelings instead of bottling them up. Be willing to compromise but be more assertive. Manage your time better. ● Reframe problems. Try to view stressful situations from a more positive perspective. Look at the big picture. Take perspective of the stressful situation. Focus on the positive; this simple strategy can help you keep things in perspective. ● Take a break from a stressor,even 20 minutes of self-care is helpful.

Diana Acevedo Garcia 9. Describe one (1) possible negative effect of technology on work-life balance. (in 40 to 50 words). technology appears to affect the health of children and teens.Research has linked too much screen time or low-quality screen time to:behavioral problems, less time for play and loss of social skills and obesity. 10. Identify three (3) strategies that a business can use to ensure their employees maintain a healthy work-life balance. 1. Provide flex hours including seasonal hours Communicate to your staff that you don't have a daily punchclock, although you do expect them to show up and get their work done (and it's their responsibility to finish their tasks within whatever time is allotted for them). You might also want to consider implementing "summer hours" where employees only have to work half-days on certain Fridays (this goes over really well on holiday weekends!). You may be surprised at how motivated employees are to work harder - and better - when they're allowed to dictate their own hours. 2. Provide laptops and equipment to make working from anywhere possible. 3. Have a conducive office setup. 4. Team-building exercises 11. Identify five (5) ways to develop new work skills. a. Find The Learning Opportunities Internally b. Internships c. Work With a Mentor d. Make Friends (Network) In Other Departments e. Raise Your Hand For New Challenges 12. Identify two (2) ways to more effectively manage time at work. ● Make a to-do list at the end of each day: To-do lists are predominantly motivating because it gives a clear idea of what is to be accomplished each day. The best time to make a to-do list is at the end of each day so that you

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Diana Acevedo Garcia clearly know from where to resume work the following day. You can easily do that using a project management software like ProofHub. ● Record your daily routine:This time management strategy will make you clear to find out which are the activities that you are wasting your time on. You can start by tracking your activities at work using time tracking apps and productivity apps. When you have recorded your daily routines for a week, you will be able to spot all the time-wasting activities and better keep a conscious effort to cut them out of your day. 13.Describe the concept of ‘personal development planning’. (in 40 to 50 words) Personal development planning is the process of creating an action plan based on awareness, values, reflection, goal-setting and planning for personal development within the context of a career, education, relationship or for self-improvement.” (source). 14. In assessment task 2, you will develop the personal work goals plan. Identify five (5) essential components of this plan. 1. Goals 2. objectives 3. task to achieve those goals 4. timeframe 5. responsibilities 15. Describe the concept of ‘behavioural assessment’ in a workplace context. (50 words) Behavioural assessment is a tool from the field of psychology that is used for observing, describing, explaining and predicting behaviour. Behavioural assessments are now being used outside the clinical settings too, especially in educational and corporate sectors, considering their insightful and predictive nature. From generic personality traits and customer service orientation to workplace thinking styles, willingness to learn and leadership capabilities, behavioural and personality assessments can help evaluate different personality aspects of candidates. These tests are very reliable, allowing companies to hire with confidence. 16. Discuss the advantages of conducting behavioural assessments and appraisals. (in 120 to 150 words)

Diana Acevedo Garcia 1. Reduce hiring mistakes The recruitment process is costly and making a hiring mistake can prove to be even more costly. Preventing just one wrong hire could save your organisation thousands of dollars. In fact, the cost of a mishire is set to be around 20% of that employee’s annual salary, which equates to approximately $8,000 for a personal care worker! 2. Able to understand the whole person People are more than just the snapshot you’ll get of them during an interview and HR experts will tell you that a person’s resume isn’t always as it seems. It’s important to look at the bigger picture. A resume only tells you about a person’s work history, education and maybe their hobbies, but it won’t tell you if this person has the right values and attitude for the job. With so many new (and unexperienced) entrants coming into the sector, hiring people with the right values and behaviours over experience is more important than ever before. You may have heard the saying: people are often hired for what they know, but fired for who they are… 3. The results are measurable Quantifying human behaviour and its associated impact on the bottom line is probably the most difficult challenge facing organisations. Correlating assessment and recruitment results with outcome variables such as core job performance, employee turnover, engagement and commitment is the way for HR departments to transform their image to a business critical function. 4. They guarantee consistency of benchmarks By using psychometric tests, candidates are all assessed according to the same criteria. This means that they are not judged based on any biases or prejudices, such as race or education. This in turn helps in taking more objective decisions. As a bonus, Care Advantage has the option to create your own benchmarks so you can compare applicants against your top performers, hiring only those who fit your company’s values and culture best. 5. Attract better employees With over 83% of companies in Australia using psychometric testing as part of their hiring process candidates expect any company worth being a part of to use it. So don’t miss out! Behavioural assessments will improve the credibility of the recruitment process and show candidates that the role, and their part to play in the company, is valued.

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