Written Assignment 1: Case Study
Credit Weight
: 30% of your final grade
Due
: after you have finished Unit 4
Length
: 1500 words: Two 500-word memos, one 500-word analysis
This assignment requires you to write two memos as well as a reflection on the second memo.
Memo 1: Job Analysis and Design, Recruitment and Selection
You are a human resource consultant. Using the work, you did in the Learning Activities in Unit 3 and 4, write a 500-word memo to the manager of the organization. In this memo, you should:
1.
Outline the product/service provided and the workflow required to deliver it. DONE
2.
Summarize the three jobs required by the workflow. DONE
For the job that requires the highest level of hiring each year, your should:
3.
Identify the three most important KSAs applicants must have. DONE
4.
Recommend how to recruit applicants and explain why you selected this method(s). DONE
5.
Recommend how to assess applicant’s possession of these KSAs and explain why you selected this method(s).
6.
Explain how you will make selection decisions among multiple candidates. DONE
Ensure that you use appropriate course concepts, theories, and terminology in your memo.
Memo 2: Case Study on Job Redesign
You are a HR practitioner in a medium-sized company that operates several restaurants. Each restaurant hires approximately 25 new serving staff each year. Recently, a local newspaper ran an excoriating feature on local “breastaurants.” Breastaurants are restaurants that sexual objectify
their servers.
This sexualization occurs in the selection process (e.g., picking stereotypically attractive women), mandating uniform requirements (e.g., tight-fitting or revealing clothing), and regulating server behaviour towards customers (e.g., expecting flirtatious behaviour). Interviews with servers indicates they experience a high level of unwanted sexual advances. The servers report that their concerns about patron behaviour are dismissed by managers as “part of the job”. Some servers report depression arising from feelings of powerlessness, ambivalence and self-
blame. One of your company's restaurants (the After Dark Lounge and Restaurant) was identified as in the newspaper article an example of a breastaurant. The HR manager (Kelly Smith) manager was
concerned about this coverage and asked you to look into the hiring practices of the After Dark Lounge and Restaurant.
The After Dark Lounge and Restaurant uses standardized and company approved advertisements, job specifications, and job descriptions. A review of hiring records suggests that 95% of the servers hired by the manager (Brad Doolan) over the past five years have been
