BSBPMG633 Student Assessment Tasks

BSB60420 Advanced Diploma of Leadership and Management Student Assessment Tasks BSBPMG633 Provide leadership for the program

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Introduction The assessment tasks for BSBPMG633 Provide leadership for the program are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBPMG633 Provide leadership for the program describes the performance outcomes, skills and knowledge required to provide leadership for the program. It covers leadership strategies to motivate and inspire individuals and organisations to work constructively toward attainment of program benefits through consolidating program vision, managing risks and supporting staff. For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio. Student Assessment Agreement Make sure you read through the assessments in this booklet before you fill out and sign the agreement below. If there is anything that you are unsure of, consult your assessor prior to signing this agreement. Have you read the assessment requirements for this unit?  Yes  No Do you understand the requirements of the assessments for this unit?  Yes  No Do you agree to the way in which you are being assessed?  Yes  No Do you have any specific needs that should be considered?  Yes  No If so, explain these in the space below. Do you understand your rights to re-assessment?  Yes  No Do you understand your right to appeal the decisions made in an assessment?  Yes  No Student name Student number International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 4

Student signature Date Assessor name Assessor signature Date Assessment Task 1 Cover Sheet Student Declaration International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 5

Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:  review the advice to students regarding answering knowledge questions in the Business Works Student User Guide  comply with the due date for assessment which your assessor will provide  adhere with your RTO’s submission guidelines  answer all questions completely and correctly  submit work which is original and, where necessary, properly referenced  submit a completed cover sheet with your work  avoid sharing your answers with other students. Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide . Refer to the appendix for information on:  where this task should be completed  the maximum time allowed for completing this assessment task  whether or not this task is open-book. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Knowledge questions guidance. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 7 i

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected. Note that the following guidance is the minimum level of response required. Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long. Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long. Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long. Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long. Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 8

Questions Provide answers to all of the questions below: 1. Compare two behavioural models that are relevant to the role of a program manager. 2. Explain two different communication styles/approaches. 3. Explain two different negotiation styles/approaches. 4. Describe an act and regulation that relates to equity in the workplace. 5. Describe two ethical values commonly found in a workplace. 6. Describe a method for ensuring that fairness in the workplace is achieved. 7. List two different methods for learning and development. 8. Identify two real life examples of a program vision statement. Compare the two examples outlining their similarities and differences. 9. Compare two different formats for program vision. 10. Identify and describe two possible threats to socially responsible practice that could occur within a program. 11. Explain why it is important in the workplace to honour one’s own obligations and what might be the impact of not doing so. 1. Explain risk management. Include:  a description of the risk management process  three sources of risk  five strategies to manage or mitigate business risk  a description of what a risk management plan includes. 12. How may participation in work programs benefit the stakeholders or organisation? Complete the table to provide at least one benefit for each of the programs listed in the table. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 10

Type of program Benefit Return to work Program Induction Program Leadership and development Programs Professional development programs International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 11

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).  I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.  I have correctly referenced all resources and reference texts throughout these assessment tasks. Student name Student ID number Student signature Date Assessor declaration  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor name Assessor signature Date Assessment outcome S NS DNS Resubmission Y N Feedback Student result response  My performance in this assessment task has been discussed and explained to me.  I would like to appeal this assessment decision. Student signature Date A copy of this page must be supplied to the office and kept in the student’s file with the evidence. Assessment Task 2: Project Portfolio International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 13

Information for students In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio. You will need access to:  a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access  your learning resources and other information for reference  Project Portfolio template  Simulation Pack (if you need a case study). Ensure that you:  review the advice to students regarding responding to written tasks in the Business Works Student User Guide  comply with the due date for assessment which your assessor will provide  adhere with your RTO’s submission guidelines  answer all questions completely and correctly  submit work which is original and, where necessary, properly referenced  submit a completed cover sheet with your work  avoid sharing your answers with other students. Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide . Refer to the appendix for information on:  where this task should be completed  how your assessment should be submitted. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 14 i

meeting, you will update the draft and attach a final version to your portfolio. 3. Develop a draft vision statement Access the business program information or review the simulation pack. As a minimum you need to review the organisation’s strategic plan and program details. You are required to develop a vision statement based on the information provided. The program vision must align with the organisation’s mission and values and values. You can design your own template or you may like to use the following freely accessible vision document to guide your work: https://www.stakeholdermap.com/project- templates/Vision_Statement_Template.doc . Make sure that you adhere to your organisation’s formatting requirements. At this stage your document is in draft form only in preparation to attend a meeting with project managers where you will negotiate and then agree on the program vision. After your meeting, you will update the draft and attach a final version to your portfolio. In the next step, you will present your vision statement to stakeholders at a meeting. Prepare an accompanying PowerPoint for the meeting that includes:  rationale for a program vision  your draft program vision  alignment to company mission and values  roles and responsibilities of all stakeholders involved in the program and its vision. During your presentation you will be required to apply techniques to build trust and confidence within the program. Therefore, once you have prepared your presentation, conduct research on methods and techniques to answer the following questions:  How can you ensure all stakeholders are treated fairly and equitably?  How can you facilitate respect and commitment between stakeholders?  What can you do to encouraging open discussion?  What does active listening and questioning involve?  How can you manage differences in views and expectations?  How can you attend to issues and concerns according to organisational policies and procedures?  Which suitable interpersonal and leadership styles can you apply? 13. Confirm program vision and roles. Meet with at least two program stakeholders to present the presentation prepared in the previous step. The objective of this presentation is to promote the program vision, demonstrate your commitment to it and negotiate a final program vision with International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 16 i

staff. Begin by establishing the stakeholders’ expectations and objectives of the program. Go through your presentation with the project managers. Following the presentation, you are to seek feedback from the project managers on your project vision. Manage differences in views and expectations and attend to issues and concerns according to organisational policies and procedures. Come to an agreement on their roles and responsibilities. Also seek feedback from the stakeholders on your leadership skills during the meeting (take notes and keep them for us in Section 3 of your Portfolio). Your meeting should take 30 minutes. This will either be attended in person by your assessor or they will attend online. If you are in the workplace, you may like to video record the session for your assessor to watch later (attach proof to Section 1 of your portfolio). Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. As part of your presentation, you must:  choose a suitable interpersonal and leadership style to suit the stakeholders.  ensure all stakeholders are treated fairly and equitably.  facilitate respect and commitment between stakeholders.  encourage open discussion.  use active listening and questioning to confirm understanding. You will be assessed on this. Update your draft roles and responsibilities document and your draft vision statement document to reflect the changes discussed and negotiated at the meeting. Start working on Section 2 of your project portfolio. Steps 5,6 and 7 form part of Section 2. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 17 i

I am not sure if this allowable or addressed in the Code of Ethics and Professional Conduct. Please investigate. Regards CEO Review your Code of Ethics and Professional Conduct to identify whether it addresses the issues of accruing frequent flyer points. Identify and review codes of ethics and other documents from at least other three other companies on how they manage the issue of staff use of frequent flyer points. Update the Code of Ethics and Professional Conduct accordingly based on your investigation. 2. Manage risks Assume that at a recent management team meeting, the Operations Manager has asked all managers to complete a risk management plan (including risk management strategies) for their area of responsibility. Create a risk management plan with risk management strategies for the program. Include at least three risks spread across a range of projects that fall within your program management. Start working on Section 3 of your project portfolio. Steps 8 and 9 form part of Section 3. 3. Develop and implement a program knowledge plan. After having submitted your revised code of ethics to the CEO, assume you received the following email: Dear Program Manager Following my recent communication with you about the Code of Ethics and Professional Conduct document, I would again like to reiterate my satisfaction with the document you produced. I am now very keen on ensuring a supportive learning environment for all of those involved in program management and would be interested in your thoughts on this. Regards CEO Based on the CEO’s report you are to write a short report that includes the following: International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 19 i i

 Rationale for viewing program planning and implementation as a learning process.  The importance of capturing lessons learned from programs and projects and treating both successes and failures as learning opportunities (lessons learned).  Recommendations on how to capture lessons learned from the program/project.  Action plan for capturing lessons learned from relevant stakeholders.  Sources of information on lessons learned. Make sure that you follow your organisation’s formatting requirements. Submit the report to the CEO, using appropriate conventions and protocols (e.g. by attaching to an email). It has now been agreed that you will provide a regular monthly bulletin to all those involved in the program on lessons learned. https://www.projectsmart.co.uk/lessons-learned.php Choose an article from the above web site or another web site of your choice. Develop a bulletin that you can send to all those involved in the program containing key points relevant to the article and lessons learned. Ensure your bulletin also includes information on the importance of reflecting on and reviewing practice as a basis for learning so as to encourage all stakeholders to undertake such. Communicate the bulletin to all relevant stakeholders (for example, by email or by placing it on a notice board). 4. Support staff and own learning Meet with at least one stakeholder to support their learning (in relation to the program you lead). At the meeting:  identify their learning needs (make sure you treat errors, mistakes and expressed concerns as a learning opportunity).  discuss potential opportunities for further professional development.  establish the program benefits that must still be attained (e.g. establishing effective relationships as a result of networking through the program).  provide one-on-one coaching to help the stakeholder attain the identified benefits.  seek feedback on your leadership skills and the processes you followed. Your meeting should take 20 minutes. This will either be attended in person by your assessor or they will attend online. If you are in the workplace, you may like to video record the session for your assessor to watch later (attach proof to Section 3 of your portfolio). Your assessor can provide you with more details at this step. International Institute of Management Pty Ltd. trading as American College / International Institute of Management V1_08.22 |BSBPMG633 Provide leadership for the program | 20 i i i