Assessment I - Sustainability-1

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T-1.8.1_v3 Details of Assessment Term and Year 2, 2022 Time allowed 7 Weeks Assessment No 1 Assessment Weighting 100% Assessment Type Simulated Workplace Exercises & Interaction Due Date Week 7 Room Zoom Details of Subject Qualification BSB50420Diploma of Leadership and Management Subject Name Sustainability Details of Unit(s) of competency Unit Code (s) and Names BSBSUS511Develop workplace policies and procedures for sustainability Details of Student Student Name College AAI (PERTH) Student ID Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. I acknowledge that I understand the requirements to complete the assessment tasks. I am also aware of my right to appeal. The feedback session schedule and reassessment procedure were explained to me. Student’s Signature: ____________________ Date: _____/_____/_________ Details of Assessor Assessor’s Name DADUL BHUTIA Assessment Outcome Assessment Result Competent Not Yet Competent Marks /100 Feedback to Student Progressive feedback to students, identifying gaps in competency and comments on positive improvements: Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student. Student attended the feedback session. Student did not attend the feedback session. Assessor’s Signature: ___________________ Date: _____/_____/________ Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 1

T-1.8.1_v3 Purpose of the Assessment The purpose of this assessment is to assess the student in the following learning outcomes: Competent (C) Not Yet Competent (NYC) 1.1 Define scope of sustainability policy 1.2 Gather information from a range of sources to plan and develop policy 1.3 Identify and consult stakeholders as a key component of the policy development process 1.4 Include appropriate strategies in policy at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use and employing life cycle management approaches 1.5 Make recommendations for policy options based on likely effectiveness, timeframes and cost 1.6 Develop policy that reflects the organisation’s commitment to sustainability as an integral part of business planning and as a business opportunity 1.7 Agree to appropriate methods of implementation, outcomes and performance indicators 2.1 Promote workplace sustainability policy, including its expected outcome, to key stakeholders 2.2 Inform those involved in implementing the policy about expected outcomes, activities to be undertaken and assigned responsibilities 3.1 Develop and communicate procedures to help implement workplace sustainability policy 3.2 Implement strategies for continuous improvement in resource efficiency 3.3 Establish and assign responsibility for recording systems to track continuous improvements in sustainability approaches 4.1 Document outcomes and provide feedback to key personnel and stakeholders 4.2 Investigate successes or otherwise of policy 4.3 Monitor records to identify trends that may require remedial action and use to promote continuous improvement of performance 4.4 Modify policy and or procedures as required to ensure improvements are made Assessment/evidence gathering conditions Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment . A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment. Resources required for this Assessment  Computer with relevant software applications and access to internet  Weekly eLearning notes relevant to the tasks/questions Instructions for Students Please read the following instructions carefully  This assessment has to be completed In class At home  The assessment is to be completed according to the instructions given by your assessor.  Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term.  Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.  If you are not sure about any aspects of this assessment, please ask for clarification from assessor.  Please refer to the College re-assessment for more information ( Student Handbook ). ASSESSMENT BRIEF Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 2

T-1.8.1_v3 Note: Information about the organisation has been sourced mainly from the organisation’s website and relevant internet sources—the information is to create a simulated workplace context for assessment purposes. This assessment comprises both the sustainability policy (plan & implementation) and the presentation/communication . You are required to develop a sustainability policy, procedures and practices and implement these in your chosen or the simulated workplace. To complete this assessment, you are required to follow the structure as provided to complete the sustainability policy planning and implementation (PART A) and communicate/consult using a presentation of your plan (PART B). PART A – SUSTAINABILITY POLICY (PLAN & IMPLEMENTATION) – 80% Using the template provided in this assessment, develop a sustainability plan and implementation for ± An enterprise of your choice (within Australia), or ± Use the simulated organisational context of The Good Guys . To demonstratecompetency, the learner will be working towards developing and implementing a sustainability policy within the simulated organisation or the chosen workplace where you are involved . PART B – PRESENTATION & COMMUNICATION OF SUSTAINABILITY POLICY PLAN – 20% In PART B, you are to prepare a presentation, communicate and consult with relevant stakeholders to get feedback and advice on the sustainability policy plan that you developed after the implementation and review of this project. You will consider the context, opportunities, threats, impacts, issues, problems, risks, and barriers.  Your presentation will be a PowerPoint presentation of 15-20 slides using the critical elements of the presentation structure. You may not use more than 20 slides.  Include a list of reference or sources that you may have used to prepare the presentation.  Marking weights for the presentation is within the marking criteria table for PART B.  You are also required to attach the presentation slides at the end of the plan as APPENDIX 1. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 3

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T-1.8.1_v3 SIMULATED CASE ORGANISATION (If not using a program from the organisation of your choice) Note: Information about the organisation has been sourced mainly from the organisation’s website and relevant internet sources—the information is to create a simulated workplace context for assessment purposes. History and Organisational brief (Sourced) The Good Guys is a chain of consumer electronics retail stores in Australia and formerly New Zealand. Its national headquarters is in the Melbourne suburb of Essendon Fields. Ian Muir founded the company and following his death in 2009 ownership of the chain remained with the Muir family. In 2016, The Good Guys were purchased by JB Hi-Fi, despite competition concerns. When the first The Good Guys store (known at the time as Ian Muir’s Radio and Electrical Centre) opened in Melbourne’s northern suburbs in 1952 by the Muir family, the company’s philosophy was to delight customers and ‘do good’.Careful small acquisitions over the years provided the business with a strong foundation. Still, it was re-naming to The Good Guys in 1998, supported by the unique selling proposition Pay Less Pay Cash and the now-iconic TV commercial, which prepared the company for national expansion.This customer-centric approach is also reflected in the company's ongoing commitment to support and strengthen the communities in which it operates, and it's Doing Good program which supports 14 charities across Australia through Workplace Giving, awareness campaigns and fundraising efforts. Parent Organisation (Sourced) JB Hi-Fi acquired The Good Guys for $870 million in 2016. The JB Hi-Fi Group, operating under its listed holding company, JB Hi-Fi Limited, now brings together two of Australia's best known and most trusted retail brands, JB Hi-Fi and The Good Guys. The Group sells an extensive range of consumer electronics, white goods, appliances, and home entertainment at great prices combined with genuine personal service from our specialist staff. Operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors. It offers information technology and consulting services, through its JB Hi-Fi Solutions business. Stores and Growth Strategy (Sourced) The Good Guys have recently opened its 101st store at Chirnside Park, located in Melbourne’s north- eastern suburbs. The Good Guys Chirnside Park will employ approximately 20 team members. The Good Guys CEO, Michael Ford, said Chirnside Park is a dynamic, growing community which, The Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 4

T-1.8.1_v3 Good Guys has been looking to expand into for quite some time.“At the Good Guys, we have a real focus on creating the most knowledgeable, friendly and approachable teams, and we believe our team at Chirnside Park will do that and more," continued Mr Ford. The Chirnside Park location is one of many stores that The Good Guys is looking to open in the next few years to serve its new and existing customer base better. "Finding ways to generate growth is always a challenge for retailers. We are constantly looking for opportunities to innovate and invest in our store network, our online channels and our customer experience, and store expansion presents a real growth opportunity for our business," said Mr Ford. Awards and Achievements (Sourced) The Good Guys received the initial Choice award for the best retailer in 2010 and the annual Roy Morgan Customer Satisfaction Award for 2011 in the furniture/electronics retail category. The latter award presented by market research firm Roy Morgan Research based on feedback from customers and heads of business from all over Australia. Social Responsibility and Charity (Sourced) Since its humble beginnings in 1953, The Good Guys has been passionate about delighting customers and Doing Good. Our Doing Good activities and partnerships aim to address critical social issues while supporting the development of the local communities in which we operate. And, because we are Good Guys, we are also always trying to find ways of assisting those Aussies who just need a hand. One of those ways now includes an Employee Workplace Giving Program that allows our team members to donate to 12 charity partners. The Good Guys Doing Good Workplace Giving program started in July 2017, and every dollar donated by our team members is matched by The Good Guys, doubling the positive impact on the charities we support and the community. The Good Guys is a proud member of “The Australian Charities Fund” and are keeping their goal of #1Mdonors by 2020.Further on charities can be read at https://www.thegoodguys.com.au/doing-good In 2010, The Good Guys established The Good Foundation and in partnership with celebrity chef Jamie Oliver and the Queensland state government funded the establishment of the first Australian Ministry of Food Centre in Ipswich, west of Brisbane. The Foundation aims to encourage and support programs and initiatives that have the potential to improve the health and social welfare of communities across Australia. Current Sustainability Practices (relevant to simulated context) The Good Guys has a strong commitment to sustainability, especially product stewardship, offering customers a free third-party collection service for old whitegoods. In 2016, The Good Guys partnered with the NSW Government ( and hoping to work with other states as well).To launch an appliance replacement initiative that helps nearly 20,000 low-income households in NSW cut the cost of their energy bills, by offering those discounts on energy-efficient refrigerators and televisions. The Home Energy Action Appliance Program provides financial support through a 40 per cent subsidy for fridges and a 50 per cent subsidy for TVs. According to the NSW government, this could help low-income Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 5

T-1.8.1_v3 earners save approximately $2.8 million a year.Last year, The Good Guys became the program's delivery partner. They are responsible for managing all public enquiries, assessing customer suitability/eligibility, assisting customers with the application process, referring discretionary customers to engagement partners. For assessment and managing the sale, delivery and installation of new products as well as the removal of old products."When we first heard about the NSW Government's plans for a Home Energy Action Appliance Program, to assist low-income households through an appliance replacement incentive. We knew it was something that The Good Guys needed to get involved with," said Michael Ford, The Good Guys CEO. "We take corporate social responsibility and sustainability very seriously, and this program fittingly covers both areas," Ford said. Relevant Policies for the Simulated Workplace Tasks (relevant to simulated context) Policy Name Document Group Diversity Policy Group Code of Conduct Group Risk Management Policy Privacy Policy Article on The Good Guys Additional research links on the simulated organisation You are also encouraged to conduct further Internet research on the case organisation for specific tasks that may require review and analysis of existing organisational information. The following are some links to the organisational information. ± Organisational website – https://www.thegoodguys.com.au/ ± Energy Efficiency guide - https://www.thegoodguys.com.au/energy-efficiency ± Appliance replacement offer - https://www.thegoodguys.com.au/appliance-replacement-offer ± Careers at The Good Guys - https://www.thegoodguys.com.au/careers ± Parent Organisation and Investor Information - https://investors.jbhifi.com.au/ ± Corporate Social responsibility - https://www.thegoodguys.com.au/doing-good ± Media and News - https://www.thegoodguys.com.au/media ± Government initiative with The Good Guys - https://www.insideretail.com.au/news/the-good- guys-nsw-government-launch-new-initiative-201608 Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 6

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T-1.8.1_v3 CONTEXT & SCENARIO The Good Guys electrical retail stores in your state (choose one from NSW, QLD, or WA) have been operating since 2002. The stores are bulky goods warehouse-style store, selling white goods, electronics, and home appliances. There are 20 stores in your state that you have selected for this sustainability initiative. Majority of the stores are about 2400 square metres and requires an overall internal reconfiguration of its energy usage to reduce consumption and its carbon footprint. Your state is renowned for high, dry temperatures in summer and freezing days in winter. You have recently joined the simulated organisation (or the organisation of your choice that will take the new sustainability initiatives as part of corporate vision) as the “Environmental Change Manager”, who will prepare the business case for the need for these new initiatives within the organisation. Once the sustainability policy and relevant procedures developed, you will then communicate, implement, and review the sustainability policy project. You will be progressively completing tasks one after another within the simulated environment (or your preferred organisation going through change) to complete this assessment task. What change and what is required? Currently, the simulated workplace “The Good Guys (or the organisation of your choice) is planning to take on sustainable initiatives as part of the 2030 vision of the organisation. The objective is to reduce carbon footprints created by the organisation and its employees. As more retailers are taking e- policies and environmentally sound practices, your workplace felt the need to be at the forefront of sustainable policies and procedures. Your operational director has mentioned to you that some funds have available for this project and your primary job is to develop, communicate, implement, and review the sustainability policy of the organisation on a step-by-step basis. To do this, you are to focus on all stores of a specific state (choose one from NSW, QLD, or WA) to implement this policy. You are to address the internal energy consumption of the state’s retail stores along with its energy-efficient appliances, including office energy use, office supplies, purchasing and cleaning. Since this is the first initiative of its kind for the organisation, it is crucial to conduct initial research to find out the existing scenario of energy consumption and resource use of the stores. The new approach of the company emphasises on its vision that economic prosperity should not come at the cost of the destruction of natural and human resources. You will particularly:  scope and develop organisational policies and procedures that comply with legislative requirements and support the organisation’s sustainability goals covering at a minimum such as minimising resource use, resource efficiency, reducing toxic material and hazardous chemical use, employing life cycle management approaches and continuous improvement Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 7

T-1.8.1_v3  plan and implement sustainability policy and procedures including agreed outcomes, performance indicators, activities to be undertaken, assigned responsibilities, record keeping, review and improvement processes  consult and communicate with relevant stakeholders to generate engagement with sustainability policy development, implementation, and continuous improvement  review and improve sustainability policies To develop and implement sustainability policy and practices, you will need to refer to your state authorities. The state and territory government departments dealing with environmental legislation and administering environment protection policies are as follows. ACT Environment and Planning Directorate www.environment.act.gov.au New South Wales Office of Environment and Heritage www.environment.nsw.gov.au Northern Territory Department of Lands, Planning, and the Environment www.dlp.nt.gov.au Queensland Department of Environment and Heritage Protection www.ehp.qld.gov.au Tasmania Department of Primary industries, Parks, Water, and Environment www.dpiw.tas.gov.au Victoria Department of Environment, Land, Water, and Planning www.delwp.vic.gov.au Western Australia Department of Environment Regulation www.der.wa.gov.au Various stakeholders in this context (for the case organisation The Good Guys)  Environmental Change Manager – You  Stakeholder and Director – Your trainer  Other investors, customers, employees, and stakeholders – Your classmates There are no specific word limits on the plan. Still, your report and consultation must follow the structure illustrated on the next pages and the presentation elements using the template/tasks as provided. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 8

T-1.8.1_v3 STRUCTURE & MARKING ALLOCATIONS PART A: SUSTAINABILITY POLICY PLAN AND IMPLEMENTATION – 80% (Key elements required for the assessment. Trainer/Assessor use for marking purposes) STRUCTURE &CONTENT MARKS ALLOCATED MARKS RECEIVED TASK 1: DEVELOP AND REPORT WORKPLACE SUSTAINABILITY POLICY Task 1.1 Conductinitial research for policy development 9 Task 1.2 Purpose, objectives, and strategies of the policy 9 Task 1.3 Identifying existing resource use and provide strategy recommendations 12 TASK 2: COMMUNICATE WORKPLACE SUSTAINABILITY POLICY Task 2.1 Promote workplace sustainability policy 4 Task 2.2 Inform stakeholders of implementation of policy 4 Task 2.3 Policy implementation agreement by stakeholders 2 TASK 3: IMPLEMENT WORKPLACE SUSTAINABILITY POLICY Task 3.1 Sustainability Procedures 8 Task 3.2 Sustainability Register 4 Task 3.3 Sustainability Strategies 4 Task 3.4 Responsibility Assignment 2 Task 3.5 Email Communication on the Implementation 2 TASK 4: REVIEW WORKPLACE SUSTAINABILITY POLICY IMPLEMENTATION (to be completed after PART B) Task 4.1 Review, analyse and document the outcomes 6 Task 4.2 Investigate success and failure of policy implementation 4 Task 4.3 Provide Feedback using Electronic Communication 2 Task 4.4 Monitor records and identify trends for remedial action 4 Task 4.5 Modify sustainability policy & procedures 4 APPENDIX 1 (attach PART B presentation slides) Refer PART B TOTAL MARKS 80 Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 9

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T-1.8.1_v3 PART B: PRESENTATION OF SUSTAINABILITY IMPLEMENTATION – 20% (Trainer/Assessor use for marking purposes) The learner will be assessed on the following knowledge evidence and performance evidence Marks allocated Marks received Outline the environmental legislation, regulations and codes of practice relevant to your simulated or chosen workplace 4 Outline typical barriers to implementing sustainability policy and procedures in your simulated or chosen workplace 4 Define scope of sustainability policy and its applications for your workplace. (as mentioned in Task 1.1) 2 State the purpose of the policy explaining its context and why it is required. (as mentioned in Task 1.2) 2 Explain how the developed policy and the strategies reflect the organization’s commitment to sustainability and as a business opportunity. (as mentioned in Task 1.2) 2 Promote workplace sustainability policy to stakeholders (as mentioned in Task 2.1) 2 Communicate the TWO procedures and sustainability register briefly (as mentioned in Task 3.1 and 3.2) 2 Briefly communicate the responsibilities and assigned positions to stakeholders (as mentioned in Task 3.4) 2 TOTAL MARKS 20 INSTRUCTIONS ON PRESENTATION ± Presentation should cover all 8 presentation criteria mention in the table above. ± Presentation must be completed before commencing Task 4 of PART A. ± Presentation timeframe is 15 minutes maximum and must be very brief. ± If using a different organisation other then the case organisation, an organisational brief must be presented. ± A Q&A session after presentation. ± Attach presentation slides in Appendix 1. PART A follows next. You are required to complete every section of the structure and modify individual templates according to your workplace requirements. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 10

T-1.8.1_v3 Sustainability Policy (Planning and Implementation) ORGANISATION NAME Prepared by : Position : Date : Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 11

T-1.8.1_v3 TASK 1: DEVELOP AND REPORT WORKPLACE SUSTAINABILITY POLICY Sustainability is beneficial to the workplace and the environment and your workplace needs a sound sustainability policy. In this Task you are required to develop and report the sustainability policy for your chosen workplace or the simulated workplace (The Good Guys). You will develop the policy with several step-by-step tasks following sequentially. Task 1.1 Conduct initial research for policy development (9 marks, 3 marks for each) Conduct an initial research and collect information (from at least three sources to be provided in the Appendix Reference List), on the following issues: a) Overview of organisation and the requirement for sustainability b) Define scope of sustainability policy for your workplace by identifying the various environmental problems of the organisation in terms of resource use (electricity, water, air, food wastage, fossil fuel etc), use of toxic material, hazardous chemical use, waste management, biological impacts and environmental emergencies and response. Identify at least eight problems. c) Stakeholders involved (internal and external) with the development of the policy. Consultation with stakeholders (to be completed in PART B). CONDUCT AN INITIAL RESEARCH FOR POLICY DEVELOPMENT Overview of organisation and the requirement for sustainability The Good Guys is an Australian consumer electronics retail business. Ian Muir started The Good Guys, and the Muir family retained control of the company after his death in 2009. The Good Guys was bought by JB Hi-Fi in 2016.We currently have a free collection programme to recycle old products, and in some stores we have managed to reduce energy use by 30%, which represents significant savings for the company, but these changes are only the beginning of what we want to achieve, and for this we have a very ambitious plan and we are fully committed to managing andWe want the new sustainability programme to be part of our company's vision in 10 years, and we'll use more strategies and tools to reduce the carbon footprint created by the organisation and its employees, as well as encourage the communities in which our store is located to carry out this type of initiative for a better environment.. Define scope of sustainability policyand its applications for your workplace The good Guys want to lower the organization's and workers' carbon footprints, therefore they regard their sustainability policy as transversal in scope, both in terms of purpose and duties. What we want is for everyone (employees, managers, stakeholders, and the community) to be focused on it. Employees and managers have been trained in the company; our employees have been trained over the last 12 months to provide expert advice to help our customers choose energy and water efficient appliances, and our management team has been trained to implement this new strategy and become pioneers in environmental protection. We also want to include the community through meetings so that they are aware of the importance of environmental protection. Identify the stakeholders for this policy development Stakeholders Relevance for this policy How will they be affected Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 12

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T-1.8.1_v3 Employee Follow sustainable practices Reduce their own carbon footprint Customer Inform our customers about the need of recycling their old electronic gadgets or phones. decrease the amount of dangerous compounds in the environment Environmental Change Manager Encourage and support energy- saving practises in the workplace, such as turning off equipment when not in use, decreasing the temperature of the air conditioner, and so on. Examine your ability to replace inefficient systems with more energy-efficient ones. Lower greenhouse gas emissions Government Direct and monitor adherence to sustainability policies. Companies that do not follow the policies may face penalties. Marketing department Change from printed catalogues to digital catalogues and advertising. Reduce carbon dioxide Financial Department Ensure the organization's profitability for long-term operations Reduce the amount of raw resources you consume. Useful sources: d) Relevant environmental and sustainability regulations, standards and codes of practice for the industry (check the EPA regulations for businesses) e) Different government initiatives (such as green awards) to promote such activities Task 1.2 Purpose, objectives, and strategies of the policy (9 marks, 3 marks for each) a) State the purpose of the policy explaining its context and why it is required b) State the policy objectives, as quantifiable measurements outlining what the policy should accomplish for each objective c) Explain how the developed policy and the strategies reflect the organization’s commitment to sustainability and as a business opportunity. PURPOSE, OBJECTIVES, AND STRATEGIES OF THE POLICY State the purpose of the policy We want our goods and services to safeguard and conserve the environment by following to existing environmental standards and our sustainability policy, as well as promoting and solidifying a sustainability culture among our clients, colleagues, and suppliers. We see environmental sustainability as a long-term process in which we try to reduce environmental impacts by maximising resource efficiency across all of our activities. State the policy objectives, as quantifiable measurements At the Good Guys, we believe that having quantitative goals is vital because it allows us to identify cost savings and productivity gains from our sustainability policies. We have the following quantitative indicators:  Continue with the energy-saving initiative; by the end of 2023, we aim to have saved 45 percent of our energy, which would amount to a savings of $ 25,000.  Low-income homes will be replaced with low-energy equipment, and we want to reach Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 13

T-1.8.1_v3 30,000 households next year.  Reduce our carbon impact by 10% in all of our stores during the coming year.  Reduce the amount of water used by 25% for the following year and the number of prints by 35% for the following year.  In the following six months, increase the recycling rate by 15%. How will the developed policy and the strategies reflect the organization’s commitment to sustainability? All of our sustainability policies are designed to reflect our company's dedication to the environment, employees, and the community. We support state policies and laws as well. Because we aspire to be a leading firm in environmental care, our sustainability policy is extremely important to us, and we contribute to it every day through recycling, energy conservation, and staff training. Task 1.3 Identifying existing resource usage and provide strategy recommendationsfor the policy (12 marks, 3 marks for each) a) Identify the strategies that will be used to reduce impacts (identified in Task 1.1) regarding the consumption of the resources (i.e. electricity, air, water, paper), toxic materials (i.e. e- waste)and hazardous chemicals (i.e. carbon dioxide, lithium use in batteries). The type of waste may vary according to your choice or workplace. Provide at least 3 for each. b) Describe in detail, how the strategies (mentioned above) that can be implemented to ensure resource efficiency within the office. Who is responsible for carrying out these activities? c) Make recommendation on suitable performance indicators that can be used to measure the changing environmental performance. d) Explain why the improvement strategies recommended in the above question are suitable depending on effectiveness (impact on usage), cost efficiency and timeframe to implement. PROVIDE STRATEGIES FOR THE POLICY Resources Sustainability activity Action Steps Target Expected Outcome Target Date Reduce energy consumption Turn the lights off when leaving the room 20% Overall change in staff behaviour June 2019 Reduce the amount of printing and email the catalogues and bills. Paper is to blame for deforestation, climate change, and other environmental challenges. As a result, we will adopt and encourage the use of digital file distribution systems in order to decrease or 40% alter and raise awareness about the use of paper July 2022 Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 14

T-1.8.1_v3 eliminate the use of paper. Minimize the consumption of water Staff development is critical. We must all be conscious of the necessity of conserving water, with a particular focus on the environmental implications of our activities. We'll distribute circulars outlining the negative consequences of wasting water, hang posters promoting associated good habits, and offer instructions on what to do if a leak is discovered, such as a tap leak. 30% Educate the staff about the importance of water saving and environment protection June 2022 Using eco-friendly product for cleaning Training the staff to use the eco- friendly products and its importance 100% Eliminating the usage of most popular cleaning chemicals, which are petroleum- based, will improve both our health and the environment. June 2022 Toxic Materials fluorescent tubes In every store, change the lighting. 90% Improve employee health and reduce environmental fear August 2022 Ecological paints Change your existing shop paints, which are extremely detrimental to your health and the environment. 50% Improve the health and environment September 2022 incentive to use rechargeable batteries Our salesmen will be trained to urge clients to convert from regular batteries to rechargeable 40% Menos pilas desechadas October 2022 Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 15

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T-1.8.1_v3 batteries. Hazardous Chemicals Reduce the quantity of rubbish containing dangerous materials. Because phones and laptops contain hazardous components, we hope that when a customer wishes to dispose of an electronic item, they would bring it to the store and receive a discount. 30% decreases dangerous chemical emissions into the environment March 2024 Free battery pickup Deliver leaflets to the community to raise awareness about battery damage and to promote the free recycling that we offer in all of our locations. 30% Reduces dangerous chemical emissions into the environment December 2022 Petroleum products Stores should stock less petroleum items. 40% Reduce the amount of harmful chemicals in the environment by using greener goods. January 2023 PROVIDE RECOMMENDATIONS FOR THE POLICY Describe in detail, how the strategies (mentioned above) that can be implemented to ensure resource efficiency within the office. Who is responsible for carrying out these activities? The most essential thing to remember when implementing new tactics is that change must be gradual and intentional. As a first step, training for employees and managers is required so that they completely get what we are talking about when we discuss sustainability. It is also vital to enlist the help of the whole organisation in implementing this plan with stakeholders and the community, including everyone and setting clear goals. Otherwise, it would be difficult to maintain these policies and they will have a substantial long-term impact. We will adopt the following sustainable practises:  Reduce the amount of prints and submit the originals  Plants will be sold through catalogues and email invoicing.  Change light bulbs at each business and give green items to cleaning personnel.  Change the present store's paints for environmentally friendly paints; provide a consumer incentive to utilise rechargeable batteries; and reduce the amount of hazardous waste.  Reduce the use of petroleum products in stores by collecting batteries for free at home As you can see, commitment to sustainable development will require everyone's cooperation. Make recommendation on suitable performance indicators that can be used to measure the changing environmental performance The ability to correctly recognise indicators is critical for making better judgments. I've included some Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 16

T-1.8.1_v3 indicators that will help us track our store strategy success. In the previous six months, how much electricity and water have you saved? Green paints were used in % of stores in New South Wales. % of batteries recycled in the previous 6 months % of shop recycling % carbon footprint decrease % of paper used in retail establishments Explain why the improvement strategies recommended in the above question are suitable depending on Effectiveness (impact on usage), Cost efficiency and Timeframe to implement Sustainable Strategies Effectiveness Cost efficiency Timeframe Reduce paper use, promote more online interaction Effective-Decrease in paper consumption and paper waste Cost efficient-decrease in paper purchase Most of the communication methods are already electronic, so should be easier to implement Turn off the lights and computers to minimize the electricity usage Effective-Decrease in light consumption Cost efficient-decrease in paper purchase Our staff will have no issue doing these responsibilities because the training at the stores has been specifically focused on steps to reduce energy usage. Reducing water use through water dispensers Effective-Decrease in water consumption Cost efficient-decrease in water bill Everyone in the businesses is committed to environmental preservation and is always thinking of new methods to improve sustainability, so installing the water dispenser will be simple. Regularly check the performance the equipments Effective-Decrease in energy usage Cost efficient decrease in store expenses It will be quite straightforward to carry out because someone will inspect the equipment at the end of the day. Minimize the usage of heaters and ventilation Effective Decrease in the energy usage Cost efficient decrease in store expenses So far, the temperatures in the stores in New South Wales have been ideal, allowing us to Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 17

T-1.8.1_v3 continue to use natural ventilation. Of course, if the weather changes, we will make effective use of the heating and ventilation systems. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 18

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T-1.8.1_v3 TASK 2: COMMUNICATE WORKPLACE SUSTAINABILITY POLICY Sustainability is beneficial to the workplace and the environment. Communication is a vital tool to create awareness and ensure success of the workplace sustainability policy. In this Task you are required to communicate, promote, inform and agree to the sustainability policy development and implementation. Task 2.1 Promote workplace sustainability policy (4 marks) Promote Workplace sustainability policy using various methods and strategies to key stakeholders. PROMOTE WORKPLACE SUSTAINABILITY POLICY Discuss the methods (e.g. rewards) and strategies (e.g. advertisements, e-notices, etc) that you will undertake to promote your new policy to your internal and external stakeholders.How will the policy and the stakeholder support benefit the overall business objectives? Mention at least four. Methods/Strategies Details on the method/strategy Benefits and Outcomes Use of sustainable transportation facilities We will encourage workers to use environmentally friendly modes of transportation such as hybrid and electric automobiles, as well as group transportation, public transit, bicycles, and walking. It will minimize the impact on the environment Regular meetings to promote sustainability plan Make monthly motivational and informational meetings to discuss how our actions and activities are adding value to our sustainability plan and ensuring its efficient and effective implementation; the goal is to be able to show the month's indicators and contribute new ideas that can be implemented later. Maintain the commitment of all Good Guys employees to our policies and make them feel a part of all of our accomplishments and honours. Exchange offer for the lower income households for their current electric product Energy-efficient equipment such as washing machines, microwaves, and dishwashers are available at a discount to low-income homes. Demonstrate our commitment to environmental conservation and social responsibility in the community. Our stores are doing an information campaign. What we want is for our clients and the general public to feel involved in the entire process, and for us all to help reduce the carbon footprint that our everyday activities leave behind. Involve everyone in the campaign . Task 2.2 Inform stakeholders of implementation of policy (4 marks, 2 marks each) Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 19

T-1.8.1_v3 a. Create an official one-page memorandum (memo, template is attached) for the staff to promote the resource efficiency improvement strategies you have recommended to promote the sustainable actions to be practiced by the organisation staff. This must include:  Organisation logo  The sustainable strategies  Recommendations on how to implement the activities  Expected outcomes  Staff responsibilities MEMORANDUM TEMPLATE To: Staff members and stakeholders From: Maria Isabel Bovet /Environment department Date: 18/05/2022 Subject: Sustainable Actions Plan I'm sending you this email to inform you of some upcoming changes at our shop. As noted below, there will be four key areas of focus.  With the help of the marketing department, we'll create a campaign encouraging everyone to utilise sensible transportation. We'll place adverts for our company on bicycle stations across the city. Everyone should be able to use this means of transportation.  We will gather once a month to discuss our objectives and offer fresh environmental preservation ideas.  Low-income households are eligible for discounts to update certain of their appliances to be more energy efficient. As everyone can see, these changes touch us all, and this new sustainability plan provides a fantastic opportunity for us to become more ecologically conscious and powerful. Regards, Environmental change Manager. CC: All the members and employees of the Good guys Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 20

T-1.8.1_v3 b. Write an email to the stakeholders to inform and invite them to a meeting where the briefing report of the new policy will be presented. This email should include:  A brief summary of the proposed policy including a brief on outcomes and activities  The meeting agenda  Time and date of the stakeholder meeting EMAIL BRIEFING ON THE NEW POLICY The Good Guys 18/05/2022 Subject: Implementation of new sustainability policy. To: ALL STAKEHOLDERS Effective from: 1/06/2022 Dear All, I would like to welcome you all to a meeting on October 26th at 9:30 a.m. The major goal of this conference is to inform all stakeholders about the new sustainability policy's implementation and explanation, as well as to evaluate the implementation of new strategies that will include all of us in the process. All of these improvements lead to the corporation being at the forefront of environmental sustainability. Here's a breakdown of the meeting. Agenda: 9:00 Greeting 9:10 Welcome And Introduction 9:50 Explanation about the policy and importance of sustainable development 10:50 Discuss about the new strategy to implement 12:00 Lunch 12:30 feedback and clarify doubts 01:30 Conclusion and summary Regards, Environmental change manager Task 2.3Policy Implementation Agreement by Stakeholders (2 marks) SUSTAINABILITY POLICY IMPLEMENTATION AGREEMENT Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 21

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T-1.8.1_v3 Agreed by Stakeholders? Y Signature of Stakeholders: Signature of Environmental Change Manager: Date: 20/05/2022 Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 22

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T-1.8.1_v3 TASK 3: IMPLEMENT WORKPLACE SUSTAINABILITY POLICY SCENARIO: Now that you have promoted the workplace sustainability plan to the relevant stakeholders and office staff, the organisation has slowly begun to implement the actions. However, changes in the workplace under the new policy can be tough to get used to. To maintain the practices, you need to develop a register for recording and tracking the continuous improvements in resource efficiency. You will also create two step-by-step procedures that relate to sustainability for your chosen workplace or the simulated organisation (The Good Guys). All methods should be communicated with the staff across the state to ensure awareness of the responsibilities each employee has towards fulfilling the actions. Task 3.1Develop TWO step-by-step procedures that relates to sustainability for your chosen workplace or the simulated organisation (The Good Guys). For example, you can choose any two fromthe following or think of something more innovative. (8 marks, 4 marks each)  e-waste (batteries, chargers, toners, mobiles, electronics, etc) recycling procedure,  procedure for general waste (paper, containers, glass, plastics, etc)  procedure for minimising energy waste(lights, TVs, air con, equipments, etc) during store operations and also closing,  procedure for reducing paper waste,  procedure for purchasing from sustainable sources for store operations SUSTAINABILITY PROCEDURES Sustainability Procedure Name: reduction in the usage of paper and reduction its wastage Step-by-step procedure and instructions: 1. We require in Good Guys Take advantage of current technology to decrease paper usage; transmit communication, bills, advertising, and catalogues by e-mail; and print responsibly. 2. Employee training to promote awareness and give the appropriate paper waste reduction tools 3. Send an email to clients and suppliers informing them of the new change and the new method of I invoicing. 4. To prevent waste, we will install dispensers in the store's bathrooms that give the required amount of paper to the customer. 5. When printing, it is critical to utilise recycled sheets and to print on both sides. 6. During the first week, there will be brief daily meetings to monitor the new procedure's development and answer any questions; following that, meetings will be held monthly. 7. A month later, the first meeting will take place, at which everyone will be told of the store's accomplishments and measures, making everyone feel a part of this critical process for the store and the environment. Sustainability Procedure Name: procedure for minimising energy waste Step-by-step procedure and instructions: 1.Provide routine maintenance to the store's electrical systems; by maintaining them in excellent working order, we can ensure that they function properly and that no energy is wasted. 2. Energy-saving training to promote awareness and give the appropriate tools 3. We will utilise energy-saving light bulbs in all of the store's areas. 4. Everyone in the store should switch off any lights that aren't in use. 5. We must unplug as many appliances as possible before leaving the business. 6. If we use air conditioning, we must keep the temperature below 24 degrees Celsius. This temperature is perfect for any workplace. 7. During the first week, there will be brief daily meetings to monitor the new procedure's development and answer any questions; following that, meetings will be held monthly. 8. A month later, the first meeting will take place, and everyone will be told of the accomplishments Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 23

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T-1.8.1_v3 and measures so that everyone feels a part of this critical process. Task3.2 Fill in the register below to ensure practices are being followed and monitored on a daily basis. (The resource options may vary according to your case study) (4 marks) SUSTAINABILITY REGISTER Action Purpose Person Responsible Completion timeframe HVAC Open doors and windows Natural Ventilation Ron (office manager) 3 weeks Lighting Turnoff the lights when not used and use eco friendly lightings Based on the bills and savings in electricity bills All the staff in the store Daily Equipment Regular check and maintenance Based on electricity savings Everyone in the store should turn off any non-essential equipment; the technician will do the maintenance. For every 15days Waste and Raw Materials Correct differentiation between raw materials and waste Waste control All the staff in the store Daily Printing When printing is required, it is critical to utilise recycled sheets and to print on both sides. alter and raise awareness about the use of paper All the staff in the store Daily Supply Chain and Waste Contractors Make sure the company is ecologically conscious and informed about waste. Check to see if the company is ecologically conscious and garbage-savvy. Supervisor and manager Monthly Food and Drink Ascertain if the organisation is environmentally responsible and knowledgeable about garbage. Encourage them to eat more healthily. All the members in the store Daily Water Usage Reduce the wastage by 25% Reduce the usage of water All the members in the store Daily Heating and Ventilation Use based on the requirement Prefer natural ventilation Supervisor and all other staff Daily Other Power Usage Use eco friendly Reduce the usage of energy Supervisor Daily 3.3 What other tools or strategies would you use to monitor and ensure the continuous improvement of resource efficiency for your organisation? Identify and describe at least two strategies. (4 marks) 1. Conducting stakeholder surveys to determine the level of acceptability and commitment to the sustainability strategy would be beneficial in determining where we can improve and where our Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 24

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T-1.8.1_v3 weakest spots are. 2. Hold monthly meetings with all employees to review the measuring indicators, as well as the water, energy, and other savings we've made, and to continuously be on the lookout for new ideas that may be implemented into the sustainability strategy. 3.4Using the responsibility assignment matrix below, assign responsibility for all the 20 branches/stores in your state. The responsibility matrix should be applicable for ALL state branches/stores. (2 marks) RESPONSIBILITY ASSIGNMENT MATRIX (RAM) TEMPLATE Responsibility Persons / Positions Assigned Code Recording timelines Activity (Every 30 minutes, hourly, every 2 hours, daily, weekly, etc.) Repair any poor installations that are causing leaks or water loss. Technical lead A Every 3 months Recycling control Store manager R Weekly The new electronic billing delivery method requires training. Environmental change manager C Monthly In-store electronic equipment revision and maintenance Technical lead A Every 3 months Legend for code: Code: Stands For: This Person Is: R Responsible Responsible for performing the task or creating the document A Accountable Accountable and has sign-off authority for the task, such as the project manager or technical lead C Consult Providing expertise, advice and support to the person responsible for the task or document and others I Inform Informed of task progress or results, usually by the person responsible 3.5Having completed the previous tasks, you will now communicate to all stakeholders in regards to the following. (2 marks)  the procedures that you have developed,  the strategies you described, and  the responsibility assigned to those roles and positions EMAIL COMMUNICATION ON THE IMPLEMENTATION The Good Guys 15/05/2022 Subject: Implementation of sustainability at ( The Good Guys ) To: ALL STAKEHOLDERS Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 25

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T-1.8.1_v3 Effective from: Dear All, It is my delight to notify stakeholders that the sustainability programme we are undertaking in NSW shops has received some additional enhancements: Another key aspect to emphasise is that we have a sustainability record that we will apply with respect to Lighting, Equipment, Waste and Raw Materials, Printing, Supply Chain and Waste Contractors, Water Use, Heating and Ventilation. The enclosed paper has a detailed description of our plans as well as the contact information for each registrant. You'll also find the two new methodologies we'll employ to track and improve resource efficiency in our stores linked. Finally, I'd like to present the people who will be in charge of ensuring that the following activities are completed in NSW shops: water conservation, recycling, electronic invoicing, delivery system, and electronic equipment revision and maintenance. Please look through the materials and email me if you have any questions; we'll meet next Tuesday at 9 a.m. to go over everything more thoroughly. Environmental change manager IMPORTANT NOTE: You must complete Task 4 after completing your PART B (presentation and communication) TASK 4: REVIEW WORKPLACE SUSTAINABILITY POLICY IMPLEMENTATION time for a bi-annual review of the new plan. During your inspection, you have found the original plans have incurred both expected and unexpected results within the state stores/branches. Below is the breakdown of the outcomes of your sustainability policy in the last six months:  The behaviour the staff member towards paper use has decreased due to the increase in recycling and the use of digital media.  However, that has led to an increase in electricity consumption by 5% on electronic communication devices due to more use of mobile phones and emails.  Overall electricity costs have been down by 9%. However, you have also invested heavily in installing energy-efficient equipment and products in every store. You expect to reach the breakeven by the next six months.  Store managers have procured operational goods (e.g. paper, stationery, devices, tools) from sustainable suppliers, but this has increased operating costs by 8% in the last six months.  You have partnered with a third party (Airtasker) to provide some deliveries that include installation of goods at customer places. It has led to a reduction of fuel usage, installation hassle and employment of additional casual employees. However, this has also reduced the overall revenue by 2%.  Your implemented staff rewards for green initiatives (for stores/breaches) have led to some additional expenditure of $50,000 in the last six months. However, with these innovative green ideas and initiates suggested by team members have led to operational efficiency by 10% which means that you employed 4 hours of less labour in every store each week (4 hours x 20 stores = 80 hours per week). It has eventually led to a massive labour cost savings of 1920 hours during the last six months. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 26

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T-1.8.1_v3 Based on the outcomes, it is time for you to review and report the ongoing monitoring of the implementation of the policy to the relevant stakeholders based on their previous feedback. Task 4.1 Review, analyse and document the outcomes. Analyse the above six outcomes for your simulated workplace project (or find results from your chosen organisation). In this task you will summarise the results as reported to you by Operations Division. (6 marks) DOCUMENT OUTCOMES OF SUSTAINABILITY INITIATIVES Below is a summary of the semester's results. The revised plans have yielded some promising results as well as other areas where we need to make improvements. Positive  Paper use has been reduced thanks to the introduction of digital media.  The cost of power in general has been cut by 9%.  Energy-efficient equipment and products have also been installed in each store.  Sustainable suppliers provided operating assets.  Fuel utilisation has been minimised because to the collaboration with AirTasker.  10 percent operational efficiency has been achieved thanks to creative green ideas and activities presented by team members.  During the previous six months, there was a tremendous labour cost reduction of 1920 hours. Negative:  Electricity usage increased by 5% as a result of increasing use of mobile phones and emails.  Temporary personnel have to be employed because of the partnership with AirTasker.  Operating expenses increased by 8% as a result of the relationship with sustainable suppliers.  Revenue has decreased by 2% as a result of the partnership with AirTasker.  In the previous six months, employee incentives have resulted in additional costs of $50,000. Task 4.2 Investigate success and failure of policy and implementation. (4 marks) Investigate your sustainability policy and procedure implementation in all the stores/branches of your state and highlight at least four success or failure areas that you can reflect. INVESTIGATION REPORT ON SUSTAINABILITY POLICY IMPLEMENTATION Policy areas and rules, Implementation issues Success Failures Ways to Improve Paper consumption There is a decrease in the usage of paper Recycling and reusing as much paper as possible is recommended. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 27

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T-1.8.1_v3 General electricity cost There is a reduction in the electricity cost When the battery is fully charged, disconnect the phone and laptop. Make the most of natural light. Water consumption The usage of water is reduced Reduced air conditioning use will be utilised only when absolutely essential, with the optimal temperature being between 24 and 26 degrees Celsius. We will save money on both water and power in this manner. Task 4.3Based on Tasks 4.1 and 4.2; you will now provide an electronic feedback to your director, management and other key stakeholders using any electronic communication method. (2 marks) PROVIDE FEEDBACK USING ELECTRONIC COMMUNICATION The Good guys 18/05/2022 Subject: Sustainability Policy Review Report ( The Good Guys ) To: ALL STAKEHOLDERS AND MANAGEMENT Dear Stakeholders, In terms of sustainability, I'm pleased to report that, owing to the usage of digital media, paper consumption has decreased by 9% and overall power expenses have decreased by 9%. Energy efficient equipment and items were also obtained from sustainable sources. Thanks to the unique ecological ideas and activities presented by all shop members, a 10% operating efficiency was reached, indicating that the strategy was a success. We still need to improve, but I am confident that we will do so in the near future, for example, electricity consumption increased by 5% as a result of increased use of mobile phones and email, but we are conducting a Disconnect the Campaign cell phone and laptop when they are already charged because we discovered that both products were still charging even when the charge was 100%. Another disadvantage is that we had to hire temporary employees as a result of our partnership with AirTasker, and our operating costs increased by 8% as a result of our partnership with sustainable suppliers, but we are confident that in the long run, thanks to this partnership and all the savings, we will be able to use more organic products in stores.We still need to improve, but I am confident that we will do so in the near future, for example, electricity consumption increased by 5% as a result of increased use of mobile phones and email, but we are running a Disconnect the Campaign cell phone and laptop when they are already charged because we discovered that both products were still Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 28

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T-1.8.1_v3 charging even when the charge was 100%. Another disadvantage is that we had to hire temporary employees as a result of our partnership with AirTasker, and our operating costs increased by 8% as a result of our partnership with sustainable suppliers, but we are confident that thanks to this partnership and all the savings, we will be able to use more organic products in stores in the long run. In terms of the Investigating policy and implementation, I can tell you that we were able to reduce our electricity, water, and paper consumption. However, we can always do better, and we will continue to focus on paper recycling and reuse as much as possible, controlling the air conditioning and using it only when necessary, and disconnecting the cell phone and laptop when the battery is already charged. Environmental change manager Task 4.4Monitor records and identify trends for remedial action. (4 marks) SCENARIO: Based on the outcomes (positive and negative) from your sustainability policy implementation, you will now monitor records for continuous improvement in sustainability. Although the project incurred expenditure, change of culture and other changes in the workplace, you have received a complimentary appraisal on the policy implementation from the stakeholders. They have given you a green signal to proceed with the initiative because it has attracted customers and media and enhanced brand image of your organisation to the community. However, you were advised to monitor the sustainability policy implementation by your director and suggested that you create a continuous improvement plan using the template below to address those areas that require improvements. Current outcome (refer to task 4 scenario outcomes) Standard or benchmark you are setting now to monitor Responsible role Results/data from outcome Expected standard Role responsible The cost of power has been cut by 9% overall. Reduce electricity cost in a 15% When the battery is fully charged, all team members must disconnect their cell phones and laptops. The amount of paper used has decreased. Reduce your paper use by 30%. All retail employees must recycle as much paper as possible. Fuel consumption has been lowered thanks to the collaboration with AirTasker. In the next six months, cut your gasoline use by 20%. Manager of operations The operating efficiency of 10% has been reached. in the following six months, boost operational efficiency by 20% Continue with the green ideas and projects that team members have offered. Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 29

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T-1.8.1_v3 Task 4.5Modify sustainability policy and procedures based on findings. (4 marks) Based on the feedback received and from your bi-annual analysis of the implementation, you will also amend/change/update the policy and procedures with new rules. You must address at least one issue from each of the three documents that you have prepared for the workplace. SUSTAINABILITY POLICY AND PROCEDURE CONTINUOUS IMPROVEMENTREGISTER Policy and Procedure Issue or Area of concern Previous rule Amended rule (NEW) Sustainability Policy / Sustainability Procedure 1/ Sustainability Procedure 2 (Every 30 minutes, hourly, every 2 hours, daily, weekly, etc.) Minimizing the usage of water consumption Use of water dispenser Not specific Daily Reduction in the usage of printing Printing Use of laser printing Use when required reduce the use of Heating and ventilation Heating and ventilation Only use when absolutely essential. Throughout the working day Separate what can be reused, what can be recycled, food, and hazardous items from all waste in retailers. Recycling It is unlawful to toss trash into any container. Daily Policy and procedures reviewer: Name & signature Policy and procedures effective from: Date Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 30

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T-1.8.1_v3 PART B: PRESENTATION OF SUSTAINABILITY IMPLEMENTATION – 20% In PART B several elements are included. You must include the following and attach the presentation slides after presenting. PRESENTATION OF SUSTAINABILITY IMPLEMENTATION Attach the Sustainability Policy communication, consultation, presentation slides at the end of the assessment as Appendix 1. Your trainer will inform you on when your presentation/oral interview session will be held. Information that you MUST deliver, communicate and include in your presentation: 1. Outline the environmental legislation, regulations and codes of practice relevant to your simulated or chosen workplace 2. Outline typical barriers to implementing sustainability policy and procedures in your simulated or chosen workplace 3. Define scope of sustainability policy and its applications for your workplace. (as mentioned in Task 1.1) 4. State the purpose of the policy explaining its context and why it is required. (as mentioned in Task 1.2) 5. Explain how the developed policy and the strategies reflect the organisation’s commitment to sustainability and as a business opportunity. (as mentioned in Task 1.2) 6. Promote workplace sustainability policy to stakeholders. (as mentioned in Task 2.1) 7. Communicate the TWO procedures and sustainability register briefly. (as mentioned in Task 3.1 and 3.2) 8. Briefly communicate the responsibilities and assigned positions to stakeholders. (as mentioned in Task 3.4) Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 31

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T-1.8.1_v3 APPENDICES Attach the following appendix documents (Appendix 1 and 2). APPENDIX 1: ATTACH PRESENTATION SLIDES APPENDIX 2: LIST OF SOURCES/REFERENCES AND EVIDENCE TO ATTACH Sustainability, Assessment No.1 v1 Last updated on 06/04/2022 by MM Page 32

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Assessment I - Sustainability-1

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