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Human Resources Management
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Human Resources Management
Introduction People with disabilities face unique challenges in securing and maintaining employment,
often encountering barriers related to social acceptance, stereotypes, and a lack of inclusive
practices. This essay explores the factors that constrain the employment engagement of
individuals with disabilities, drawing from existing literature. Additionally, it examines an
exemplary HR practice implemented by the L'Oréal Group to accommodate the needs of people
with disabilities, focusing on recruitment and selection, training, development, motivation, and
health and safety.
Constraints in Employment for People with Disabilities
From research by Vornholt et al. (2018), the employment engagement of individuals with
disabilities is frequently hindered by a lack of social acceptance from their non-disabled co-
workers. The author also posits that acceptance is influenced by three main variable groups:
characteristics of co-workers, of the persons with disabilities, and of the employers/organizations
(
Vornholt et al., 2018). Factors influencing co-workers' or employers' attitudes toward employees
with disabilities include demographic variables, stereotypes, and misconceptions. Additionally,
Bonaccio et al. (2019) show that co-worker characteristics play a significant role in social
acceptance. In many cases, lack of awareness and understanding about disabilities can lead to
discomfort and prejudice among non-disabled colleagues. The presence of negative stereotypes
and misconceptions further exacerbates this issue (
Ameri et al., 2018). Negative stereotypes and
misconceptions further compound the problem, leading to biases in hiring and promotion
decisions. These biases limit opportunities for individuals with disabilities, hindering their
professional growth and contributing to their social exclusion within the workplace.
3
Vornholt et al. (2018), further reveals that people with disabilities often face challenges
related to social acceptance due to the nature of their disabilities. Some disabilities are not
immediately visible, leading to misunderstandings or discomfort among others who may not
recognize these conditions (
Vornholt et al., 2018). Additionally, communication barriers can
hinder individuals with disabilities from building relationships with co-workers effectively. This
lack of understanding and limited communication can isolate them from the social fabric of the
workplace, making it difficult to integrate fully into the team.
Lasty, Ikutegbe et al. (2023) argues that employers and organizations play a pivotal role
in shaping an inclusive workplace culture. When employers prioritize diversity and inclusion, it
fosters a more accepting environment. Disability-friendly policies and practices, such as
reasonable accommodations and accessible facilities, are key in promoting social acceptance.
These measures create an atmosphere where individuals with disabilities feel supported and
valued, allowing them to contribute meaningfully to the organization. By embracing these
practices, employers not only enhance the social acceptance of employees with disabilities but
also enrich the overall workplace environment, fostering collaboration, understanding, and
empathy among all employees (Ikutegbe et al., 2023). Nevertheless, while research has made
strides in understanding the factors that affect the acceptance of employees with disabilities, gaps
remain. Addressing these factors is essential to improving the employment engagement of
individuals with disabilities (
Vornholt et al., 2018).
Exemplary HR Practice
L'Oréal Group's "Break The Silence" campaign is an exemplary HR practice that
demonstrates the company's commitment to inclusion of people with disabilities (L'Oréal, 2023).
This campaign promotes open conversations about disability and reaffirms the organization's
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dedication to diversity and inclusion. L'Oréal's CEO, Jean-Paul Agon, emphasizes the
importance of disability inclusion as a key priority, essential to pushing the business and driving
company performance (L'Oréal, 2023). By focusing on five pillars – allowing employees to
continue working after accidents or illnesses, recruiting people with disabilities, ensuring
accessibility, collaborating with the adapted and protected sector, and raising awareness among
employees – L'Oréal has set a high standard in accommodating the needs of individuals with
disabilities (L'Oréal, 2023). Through this campaign, L'Oréal demonstrates its commitment to
creating a diverse and inclusive work environment, emphasizing the importance of integrating
people with disabilities into the workforce
In employee recruitment and selection, L'Oréal actively recruits people with disabilities
and provides support to interns, ensuring a pathway into the job market. This inclusive approach
starts at the very beginning of the employment process, ensuring equal opportunities for all
applicants (L'Oréal, 2023). Moreover, the company trains, motivates and support development
for all its employees including the disabled ones. L'Oréal emphasizes the importance of
awareness and education among employees. By fostering an inclusive work environment and
offering training programs, L'Oréal motivates its workforce to be empathetic and supportive,
creating a workplace culture that values diversity. Lastly, the company promotes the safety and
health of its workers (L'Oréal, 2023). The company entirely prioritizes accessibility, both in
physical spaces and information dissemination. By making their premises accessible and
ensuring easy access to information for employees and consumers, the company promotes a safe
and inclusive environment for everyone. As stated by Jean-Paul Agon, the company’s CEO,
L'Oréal's commitment to disability inclusion extends beyond its employees to consumers and
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communities worldwide. By joining initiatives like the Valuable 500, L'Oréal showcases its
dedication to making disability inclusion a part of the "new normal" (L'Oréal, 2023).
Conclusion From the above analysis, it is evident that people with disabilities continue to face
challenges in employment engagement, primarily stemming from social acceptance issues,
stereotypes, and a lack of inclusive practices. However, the exemplary HR practice of L'Oréal
Group, as demonstrated by the "Break The Silence" campaign, highlights the significance of
proactive measures to accommodate the needs of individuals with disabilities. Such initiatives
not only benefit the workforce but also contribute to creating a more inclusive society where
diversity is celebrated and valued.
6
References
Ameri, M., Schur, L., Adya, M., Bentley, F. S., McKay, P., & Kruse, D. (2018). The disability
employment puzzle: A field experiment on employer hiring behavior.
ILR Review
,
71
(2),
329-364. https://doi.org/10.1177/0019793917717474
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., & Martin Ginis, K. A. (2019). The
participation of people with disabilities in the workplace across the employment cycle:
Employer concerns and research evidence. Journal of Business and Psychology
, 35
(35).
https://doi.org/10.1007/s10869-018-9602-5
Ikutegbe, P., Randle, M., Sheridan, L. W., Gordon, R., & Dolničar, S. (2023). Factors and key
interactions influencing successful employment outcomes for people with disabilities.
Asia Pacific Journal of Human Resources
. https://doi.org/10.1111/1744-7941.12377
L'Oréal. (2023). L’Oréal: number of disabled workers 2020
. Statista; Statista Research
Department.
https://www.statista.com/statistics/1126221/loreal-number-of-disabled-
employees/
Vornholt, K., Villotti, P., Muschalla, B., Bauer, J., Colella, A., Zijlstra, F., ... & Corbière, M.
(2018). Disability and employment–overview and highlights.
European journal of work
and
organizational
psychology
,
27
(1),
40-55.
https://doi.org/10.1080/1359432X.2017.1387536
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