BSBHRM413 Assessment 2 (Word Version)Assessment 2 done

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União de Ensino Superior de Nova Mutum - UNINOVA *

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143

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Management

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Nov 24, 2024

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21 Assessment 2 – Coversheet Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work. Student and Submission Details Student Name JENNELYN PEREZ Student ID AIBL231979 Unit Code and Name BSBHRM413 Support the learning and development of teams and individuals Date of submission STUDENT DECLARATION I declare that þ This assessment is my own work. þ None of this work has been completed by any other person. þ I have not cheated or plagiarised the work or colluded with any other student/s. þ I have correctly referenced all resources and reference texts throughout these assessment tasks. þ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me. Student Signature Assessor to complete Assessment 2 Assessment Result Date Type Of Submission Assessment 2 (Workplace project □ C (Competent) □ NYC (Not Yet Competent) □NA (Not Assessed) ☐ First submission ☐ First re-submission ☐ Second re- submission Assessor feedback BSBHRM413

21 Assessor Name Assessor Signature BSBHRM413

Assessment 2 – Workplace Project Assessment This assessment meets the following performance criteria: Performance Criteria 1. Contribute to needs development 1.1 Collect information on performance of team members from relevant sources 1.2 Identify individual and team learning and development needs in line with organisational requirements 1.3 Confirm learning plans meet individual and group training and development needs 1.4 Provide opportunities to individuals to self-evaluate performance and identify areas for improvement 2. Support implementation of learning and development 2.1 Develop collaborative learning plans to match skill needs of individuals and groups and match the competency standards relevant to the industry 2.2 Ensure learning delivery methods are relevant to the participants 2.3 Identify and coordinate workplace learning opportunities to facilitate individual and team achievement of competencies 2.4 Identify and manage resources and timelines relevant for learning activities according to organisational requirements

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3. Monitor and evaluate workplace learning 3.1 Monitor learning plans to improve the efficiency and effectiveness of learning 3.2 Seek feedback from individuals or teams to identify and implement improvements in future learning arrangements 3.3 Assess and record outcomes and performance of individuals and teams to determine the effectiveness of development programs and the extent of additional development support 3.4 Document and maintain records and reports of competency according to organisational requirements This assessment meets the following performance Evidence: Performance evidence  contribute to, facilitate and monitor learning and development for at least one team and for at least one individual. In the course of the above, the candidate must:

 collect data on team and individual and team development needs  collaboratively develop learning plans to match skill needs of individuals and groups  coordinate learning opportunities  give and receive feedback during the implementation of learning plans  monitor and review workplace learning plan implementation plans. This assessment meets the following Foundation Skills: Foundation Skills Learning  Uses structured approaches to set goals, monitor progress and adjust learning approaches for self and others  Builds on knowledge and experience to facilitate interaction and learning with others Reading  Analyses textual information from a range of sources to identify organisational requirements  Analyses information from a range of sources to evaluate performance Writing  Develops materials to suit the requirements of different roles and individuals in the organisation  Maintains records using correct technical and organisational vocabulary Oral Communicati on  Uses vocabulary appropriate to context and to establish a supportive and learning environment  Uses listening and questioning techniques to confirm or show understanding of different perspectives

 Selects and uses appropriate conventions and protocols when communicating with co-workers in a range of work contexts Self- management  Recognises and responds to explicit and implicit organisational procedures and protocols  Understands how own role meshes with others and contributes to broader goals Teamwork  Recognises the importance of building rapport to establish effective working relationships  Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction  Negotiates with others to achieve agreeable outcomes playing an active role in facilitating consensus in potentially contentious situations Problem solving  Uses logical planning processes to organise, implement and monitor learning and development needs  Systematically gathers and analyses all relevant information and evaluates options to make informed decisions  Evaluates outcomes of decisions to identify opportunities for improvement

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Assessment 2 – Workplace assessment Project Overview This workplace project assessment requires you to determine individual and team development needs and to facilitate the development of the workgroup. This assessment is divided into five tasks:  Task 1: Conduct Training Needs Analysis  Task 2: Learning Plans for Individuals and Groups  Task 3: Coordinate Learning Opportunities  Task 4: Monitor and Seek Feedback  Task 5: Assess and Document Findings Forms and Templates Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link: BSBHRM413 Forms and Templates Username: albrightlearner Password: albright@123 Review these forms and templates with your assessor before starting the task.

Task 1: Conduct Training Needs Analysis ASSESSMENT INSTRUCTIONS This task will require you to conduct training needs analysis for at least four members of a team. Use the following templates provided at the Bounce Fitness site:  Training Needs Analysis  Record of Events To complete this task, you must:  Access and review the following: o Organisational policies and procedures for the following: • Conducting training needs analysis (TNA) • Maintaining records, which must include information on the vocabulary to be used in completed records o Performance standards relevant to each team member o Organisational plans for developing teams o Documents/sources that contain information on the actual performance of each member of the team Documents/sources accessed can include: • Key performance indicator (KPI) data • Observational data • Performance reviews  Conduct a training needs analysis on each team member

 Access existing at least two learning plans o At least one learning plan relevant to the whole team o At least one learning plan relevant to only one member of the team  Compare the results of your training needs analysis and each learning plan accessed  Update the Record of Events template  Complete the workbook below with the results of your comparison Submit at least four completed Training Needs Analysis to your assessor. You must also submit your workbook responses. Complete the tables below. For the Team Member table: a. Identify the name of at least one member from the team b. Identify if the learning plan accessed for the team member addresses their needs c. Briefly explain how the learning plan does/does not address their needs. For the Team table: a. Identify the names of all members of the team b. Identify the team’s needs c. Identify if the learning plan accessed for the team addresses their needs d. Briefly explain how the learning plan does/does not address their needs. You must refer to the individuals and needs identified in each TNA completed in this task. TEAM MEMBER Name of Team Member Mark Antony i. Does the learning plan address the needs of the team member: þ YES ☐ NO ii. Briefly explain how the plan does/does not address the needs of the team members: The strategy calls for the improvement of knowledge about the processes involved in digital marketing. This is in keeping with the expectations placed on your work position in light of the recent changes that have taken place in the sector. It is also feasible to anticipate an improvement in the quality of decision-making and interactions with the team by the team leader as a result of the inclusion of training to enhance

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communication and leadership approaches. This training will be included. TEAM Team Members: Add more rows as needed. a. Mark Antony b. Lina Liw c. Richard Vel d. Cinthya Berg i. Identify the team’s needs Add more rows as needed. 1. Improvements in the capacity of digital processes, namely in the areas of technical jargon and operational endeavors. 2. Participating in training and education to improve one's skills in communication and leadership. 3. Examine and bring the marketing procedures up to date. ii. Does the learning plan address the needs of the team: þ YES ☐ NO iii. Briefly explain how the plan does/does not address the needs of the team members: The strategy takes into account the requirements of the business to modernize the team and adjust to the new digital marketing procedures, and it covers the three subjects that are presented in a variety of learning methods.

Task 2: Learning Plans for Individuals and Groups ASSESSMENT INSTRUCTIONS This task will require you to:  Provide opportunities for each member of the team from Workplace Project Task 1 to conduct self-evaluation on their performance  Meet with the individual members and team from Workplace Project Task 1 to develop learning plans Part A: Self-Evaluation To complete this task, you must:  Review the following documents from Workplace Project Task 1.  Conduct opportunities for each member of the team to complete self- evaluations Part B: Collaborative Development of Learning Plans Use the Learning Plan template provided at the Bounce Fitness site: To complete this task, you must:

 Conduct separate meetings with the following: o Groups within the team o Individual members from the workbook response in Workplace Project Task 1  Discuss the following during each meeting: o Competency standards o Workplace requirements o Goal development o Actual performance against the identified requirements o Areas for improvement o Action plans to address each area identified  Consolidate the results of your meeting with each group  Complete at least two learning plans: o At least one plan for the team o At least one plan for the individual member.  Update the Record of Events template from Workplace Project Task 1 Submission for this template will be at Workplace Project Task 5. Submit the following to your assessor:  Evidence of self-evaluation opportunities Evidence must be at least one of the following: o Written responses (e.g., feedback form) o Meeting minutes  At least two completed Learning Plans: o At least one plan for the team o At least one plan for the individual

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Task 3: Coordinate Learning Opportunities ASSESSMENT INSTRUCTIONS This task will require you to make the necessary arrangements to facilitate the implementation of the learning opportunities identified in Workplace Project Task 2. To complete this task, you must:  Access and review the following: o Organisational policies and procedures containing information about arranging learning opportunities o Each learning plan completed in Workplace Project Task 2, specifically: • Learning opportunities identified • Resources identified for each opportunity • Expected dates for implementation  Coordinate with at least two relevant stakeholders to arrange the facilitation of the learning opportunities identified  Acquire the resources necessary for each learning opportunity  Finalise timelines for facilitation of learning opportunities  Oversee implementation of learning opportunities according to learning plans.  Update the Record of Events template from Workplace Project Task 2 Submission for this template will be at Workplace Project Task 5. Submit the evidence of coordination for opportunities to your assessor. Evidence must be at least one of the following:  Email correspondence  Meeting minutes

Task 4: Monitor and Seek Feedback ASSESSMENT INSTRUCTIONS Use the Monitoring Plan template provided at the Bounce Fitness site. Part A: Monitor Implementation To complete this task, you must:  Monitor the implementation of each learning plan following the schedule discussed in Workplace Project Task 2  Record the progress of the team  Identify the effectiveness of the learning plan  Complete at least two copies of the monitoring plan – at least one for each instance of monitoring Part B: Seek and Provide Feedback You will be assessed on your practical skills to:  Provide feedback to the team and individual member on their progress based on monitoring  Discuss effectivity of the learning plan  Identify areas for improvement  Discuss suggestions for improving the following: o The learning plans o Team and individual member’s performance Update the Record of Events template from Workplace Project Task 3 to include each instance of monitoring conducted for this task. Submission for this template will be at Workplace Project Task 5 Submit at least two completed Monitoring Plans to your assessor.

Task 5: Assess and Document Findings ASSESSMENT INSTRUCTIONS Use the Competency Report template provided at the Bounce Fitness site. To complete this task, you must:  Access and review the following: o Organisational policies and procedures for preparing competency reports o Documents/sources that contain information on the results of the learning plans implemented This must contain information on the performance of each member of the team from Workplace Project Task 4 .  Complete one competency report for each member of the team  Complete the Record of Events template. Submit the following templates to your assessor:  Completed competency report template  Completed record of event template

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Record of Assessment Assessment Details Learner Course Code Unit of Competency BSBHRM413 - Support the learning and development of teams and individuals Assessor Name RTO Assessment Activity Satisfactory Needs more evidence Short Answer Questions Short Answer Question 1 ☐ ☐ Short Answer Question 2 ☐ ☐ Short Answer Question 3 ☐ ☐ Short Answer Question 4 ☐ ☐ Short Answer Question 5 ☐ ☐ Workplace Project Assessment Task 1: Conduct Training Needs Analysis ☐ ☐ Task 2: Learning Plans for Individuals and Groups ☐ ☐ Task 3: Coordinate Learning Opportunities ☐ ☐ Task 4: Monitor and Seek Feedback ☐ ☐ Task 5: Assess and Document Findings ☐ ☐ Assessor’s Comments Remarks/feedback

Details of further evidence required Please tick the appropriate box. Yes No Comments and further action required are noted in the Learner Assessment Pack ☐ ☐ Results discussed and agreed to by the learner You have the right to appeal the outcome of your assessment. ☐ ☐ The Learner is ☐ Competent ☐ Not Yet Competent Assessor’s signature Date signed

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BSBHRM413 Assessment 2 (Word Version)Assessment 2 done

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