BSBLDR601 Student Assessment Tasks v2 Feb 2022
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Greenwich English College *
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502
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Management
Date
Nov 24, 2024
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STUDENT
ASSESSMENT
TASKS
Introduction
4
Assessment Task 1: Knowledge questions
5
Assessment Task 1: Checklist
8
Assessment Task 2: Project
9
Assessment Task 2: Checklist
14
Final results record
17
LEAD AND MANAGE
ORGANISATIONAL
CHANGE
BSBLDR601
Introduction
The assessment tasks for
BSBLDR601 Lead and manage organisational change
are outlined in
the assessment plan below. These tasks have been designed to help you demonstrate the skills
and knowledge that you have learnt during your course.
GBC has contextualised all learning and Assessment materials for this Unit to suits its learners’
needs. GBC academic team have ensured the assessments and learning materials for this Unit
suits the language and difficulty level for its student cohorts, enrolled in this Course. For
Reasonable adjustment of each Tasks, please see below
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the
Business Works Student User Guide
. The Student User Guide
provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBLDR601 Lead and manage organisational change
describes the skills and knowledge required
to lead and manage organisational change.
For you to be assessed as competent, you must successfully complete two assessment tasks:
Assessment Task 1: Knowledge questions – You must answer all questions correctly.
Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.
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Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
review the advice to students regarding answering knowledge questions in the
Business
Works Student User Guide
comply with the due date for assessment which your assessor will provide
adhere with GBC’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the
Business Works Student User Guide
.
Refer to the appendix for information on:
where this task should be completed
the maximum time allowed for completing this assessment task
whether or not this task is open-book.
Note
: You must complete and submit an assessment cover sheet with your work. A
template is provided in GBC eLearning platform
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i
Questions
Provide answers to all of the questions below:
1.
Explain four events or trends that may impact whether or not organisational objectives are
achieved.
2.
List at least five existing practices that may be used to guide organisational change.
3.
Describe the process to conduct a cost-benefit analysis. In your answer, explain which
methods are relevant and useful to complete the particular process step.
4.
Explain how effective change management strategies can assist with embedding change in an
organisation. Give an example of an effective change management strategy in your answer.
5.
Outline one approach (or process) that can be used in the workplace to communicate and
embed change.
6.
Explain the risk management process. You may answer using a labelled diagram or in words
(or both) and must include:
a definition of risk management.
a list or illustration of the steps in a risk management process.
a description of what each step involves (including methods).
7.
Explain four options that an organisation may use to take to mitigate or control risks.
8.
Complete the table below to identify and describe two organisational policies that may relate to
change management and guide organisational change.
Policy
Description
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9.
Explain three ways the benefits for organisational change can be promoted in a
communication and education plan.
10.
What is meant by “organisational behaviour” and how does it impact change strategies?
11.
How does the external environment impact the change strategies used in an organisation?
Provide an example to illustrate your answer.
12.
List at least four components that should be included in a change management plan.
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Assessment Task 1: Checklist
Student’s name and ID:
Did the student provide a
sufficient and clear answer
that addresses the
suggested answer for the
following?
Completed
successfully?
Comments
Yes
No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Task outcome:
Satisfactory
Not satisfactory
Assessor signature:
Assessor name:
Date:
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Assessment Task 2: Project
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
your learning resources and other information for reference
Project Portfolio
template
Simulation Pack
(if you need a case study).
Ensure that you:
review the advice to students regarding responding to written tasks in the
Business Works
Student User Guide
comply with the due date for assessment which your assessor will provide
adhere with GBC’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the
Business Works Student User Guide
.
Refer to the appendix for information on:
where this task should be completed
how your assessment should be submitted.
Note
: You must complete and submit an assessment cover sheet with your work. A
template is provided in GBC’s eLearning
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Activities
Complete the following activities:
1.
Carefully read the following:
This project requires you to develop and implement a change management plan to
lead and manage change in an organisation. A part of the assessment you, you will:
analyse the internal and external environment of your organisation.
consult and agree with relevant stakeholders to identify and prioritise required
organisational changes or opportunities that support the organisation’s
objectives.
seek expert/specialist input.
develop, evaluate and modify a change management project plan for your
identified changes/opportunities.
develop, evaluate and modify strategies to communicate and/or educate
employees about the identified changes or opportunities.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include workplace documentation relating to change management (e.g.
communication policy).
You will also need information to review and evaluate your change management
strategies (education/communication plan) and your change management project
plan. Take a look at the requirements in Section 3 of your Project Portfolio for more
information.
You will need to communicate with people who are involved with changes or
opportunities I your organisation. Your communication may be either directly with
actual staff members or fellow students/your assessor can play the roles of relevant
people/parties. Communication can be in any appropriate format (e.g. face to face,
video conference, email) as long as it meets the requirements outlined in the
Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.
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13.
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your
business or case study (and supporting documentation/evaluation data) approved
by your assessor.
Complete
Page 4
of your
Project Portfolio
for this unit.
Read through the requirements of
Section 1, 2 and 3
of your
Project Portfolio
.
14.
Identify organisational change requirements and opportunities
Complete Section 1 of your Project Portfolio. To do this, you need to:
explain your organisation’s strategic goals/objectives.
describe how your role and responsibilities relate to the execution of the
goals/objectives.
identify the organisational requirements (including policies and processes) you
must follow as you manage change.
analyse the external environment of your organisation.
analyse the current internal environment of your organisation.
Meet with at least two stakeholders to:
o
use lateral thinking and exploration (e.g. brainstorming) to:
identify new and innovative opportunities
identify any changes required to how things are currently done in the
organisation.
o
consider organisational objectives, performance gaps, business
opportunities, business threats and management decisions to choose at
least three major operational change requirements and opportunities.
o
prioritise the identified changes/opportunities.
o
agree on reporting protocols.
This meeting should take 20 minutes. As part of your meeting, you are required to
discuss and seek information about the organisation and change opportunities by
using appropriate business language, asking questions and using active listening
techniques to clarify and confirm understanding. You are also required to use
inclusive and collaborative techniques to negotiate the prioritisation of identified
changes. Throughout your meeting, you must demonstrate your ability to build and
maintain effective working relationships. You will be assessed on this.
This meeting may take place with actual people who work for/are associated with
your chosen business. Alternatively, classmates or your assessor may play the role
of one or more team members. This can either be viewed in person by your
BSBLDR601 Lead and manage organisational change Student Assessment Task v2 Feb 2022
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assessor or you may like to video record the session for your assessor to watch
later. Your assessor can provide you with more details at this step. Make sure you
follow the instructions above and meet the timeframes allocated. If this session is
not viewed in person by your assessor, you will attach proof of the meeting to
Section 1 of your Project Portfolio.
Continue completing Section 1 of your Project Portfolio. To do this, you need to
seek expert/specialist advice about the identified changes/opportunities and
the related change management process.
Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in
Section 1
of the
Project
Portfolio
and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to develop a change
management project plan.
15.
Develop and manage an organisational change management plan.
Complete Section 2 of your Project Portfolio. To do this, you need to:
assess the risks associated with the changes identified in Section 1 of your
Project Portfolio (include at least one barrier in your organisation to change
and relevant mitigation strategies).
assign resources to the required changes/opportunities.
conduct a cost-benefit analysis for the change/opportunity that was assigned
the highest priority
develop a written change management project plan, including:
o
a description of the required changes/opportunities
o
resource requirements
o
risk management
o
recommendations for timelines.
obtain approval of your change management project plan from any relevant
managers
Consult with relevant personnel to seek their input for a communication/education
plan to communicate the required changes and opportunities.
You may use any communication tool (other than oral communication) to receive
input from personnel (e.g. email, online survey etc ). You may need to
prepare/perform multiple communications depending on the personnel you are
communicating to.
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Continue completing Section 2 of your Project Portfolio. To do this, you need to:
develop a communication/education plan that:
o
communicates/educates relevant stakeholders about the changes
o
promotes the benefits of organisational change.
arrange and manage the delivery of your communication/education plan.
Make sure you have answered all questions in Section 2. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence – review
the documents you need to attach as outlined in
Section 2
of the
Project Portfolio
and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to review and evaluate
your strategies and change management plan.
16.
Evaluate your change management strategy
Assume a period of time has passed.
If you are basing this on your own business, make sure you have data available to
review and evaluate your communication/education plan and your change
management project plan.
If you are basing this on the case study, information is provided in the simulation
pack.
Complete
Section 3
of your
Project Portfolio
. To do this, you need to:
assess your communication and education plan against its objectives
identify and respond to barriers to the implemented changes/opportunities
modify your communication/education plan meet the objectives of the plan.
review, evaluate and modify your change management project plan.
17.
Submit your completed Project Portfolio
Make sure you have completed all sections of your
Project Portfolio
, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.
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Assessment Task 2: Checklist
Student’s name and ID:
Did the student:
Completed
successfully?
Comments
Yes
No
Identify organisation change
requirements and opportunities by:
explaining their organisation’s
strategic goals/objectives
describing how their role and
responsibilities relate to the
execution of the goals/objectives
identifying the organisational
requirements (including policies and
processes) they must follow to
manage change.
analysing the external environment
of their organisation.
analysing the internal environment
of their organisation.
meeting with at least two
stakeholders to:
o
use lateral thinking and
exploration to:
identify new and
innovative opportunities
identify any changes
required to how things are
currently done in the
organisation.
o
consider organisational
objectives, performance gaps,
business opportunities,
business threats and
management decisions to
choose at least three major
operational change
requirements and opportunities
BSBLDR601 Lead and manage organisational change Student Assessment Task v2 Feb 2022
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13
o
prioritise the identified
changes/opportunities.
o
agree on reporting protocols.
Develop and manage a change
management project plan by:
assessing the risks associated with
the changes/opportunities, including
o
at least one barrier in your
organisation to change
o
relevant mitigation strategies.
assigning resources to the required
changes/opportunities
conducting a cost-benefit analysis
for the change/opportunity that was
assigned the highest priority.
developing a written change
management project plan,
including:
o
a description of the required
changes/opportunities
o
resource requirements
o
risk management
o
recommendations for
timelines.
obtaining approval of your change
management project plan from any
relevant managers
consulting with relevant personnel
to seek their input for a
communication/education plan
(using any communication tool
other than oral communication).
developing a communication/
education plan that:
o
communicates/educates
relevant stakeholders about
the changes
o
promotes the benefits of
BSBLDR601 Lead and manage organisational change Student Assessment Task v2 Feb 2022
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14
organisational change.
arranging the delivery of their
communication or education plan
managing the delivery of their
communication or education plan.
Evaluate their change management
strategy and plan by:
assessing their communication/
education plan against its objectives
identifying and responding to
barriers to the implemented
changes/opportunities
modifying their
communication/education plan meet
the objectives of the plan
Reviewing, evaluating and
modifying their change
management project plan.
Demonstrate effective oral
communication skills, including:
Using listening and questioning
techniques to confirm that they
understand the views of others
correctly:
Negotiating with stakeholders using
inclusive and collaborative
techniques.
Using appropriate business
language to discuss and seek
information about the organisation
and change opportunities.
Building and maintaining effective
working relationships.
Task outcome:
Satisfactory
Not satisfactory
Assessor signature:
Assessor name:
Date:
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Final results record
Student name:
Student ID:
Assessor name:
Date
Final assessment results
Task
Type
Result
Satisfactor
y
Unsatisfactory
Did not submit
Assessment Task 1
Knowledge questions
S
U
DNS
Assessment Task 2
Project
S
U
DNS
Overall unit results
C
NYC
Feedback
My performance in this unit has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature: _________________________________________
Date: _________________
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor signature:
_______________________________________
Date:
_________________
BSBLDR601 Lead and manage organisational change Student Assessment Task v2 Feb 2022
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