Human Resource Management: Key to Organizational Success

Master of Business Administration Final Assignment Question Paper (70%) Module Code and Name Intake Lecturer Student Name Submission Due Date Word Count Plagiarism Percentage

Contents Section 1 .......................................................................................................................................... 2 Introduction: .................................................................................................................................... 2 Key Role of HRM in the Success of Surveyed Organization: ..................................................... 2 JRM as a Key Tool for Solving Workplace Issues and Problems: ............................................... 2 Objectives of the Project Paper: .................................................................................................. 3 Section 2 Literature Review ............................................................................................................ 3 Literature Review: Common HR Issues in Today's Organizations ................................................. 3 Pros and Cons of JRM: ................................................................................................................ 4 Section 3 Profile of Surveyed Organization .................................................................................... 5 Section 4: Preparation of Job Responsibilities Matrix (JRM) ......................................................... 7 Section 5 ........................................................................................................................................ 10 Conclusion For Previous Study ..................................................................................................... 10 References ...................................................................................................................................... 12 1

Section 1 Introduction: Human Resource Management (HRM) plays a crucial role in the success of every business. It involves managing the human capital within an organization and ensuring that their skills, talents, and expertise are effectively utilized. HRM not only focuses on hiring and recruitment processes but also encompasses employee training and development, performance evaluations, compensation and benefits, and employee relations. It is therefore essential for organizations to prioritize HRM in order to achieve their goals and objectives. (Chai, 2020) Key Role of HRM in the Success of Surveyed Organization: In the surveyed organization, HRM has played a pivotal role in ensuring its success. Firstly, HRM has been responsible for attracting and selecting the right talent to fill key positions within the company. By implementing effective recruitment strategies and conducting thorough interviews, HRM has managed to bring in highly skilled individuals who possess the necessary qualifications and experience to contribute to the organization's growth. (University of Minnesota, 2016) Secondly, HRM has been instrumental in the training and development of employees. It has identified the specific needs and gaps in knowledge or skills among the workforce and provided relevant training programs to address those areas. This has not only enhanced the capabilities of the employees but has also increased their job satisfaction and motivation, leading to higher productivity levels. (Vulpen, 2019) JRM as a Key Tool for Solving Workplace Issues and Problems: Another important aspect of HRM is the implementation of a Just-in-Time Relationship Management (JRM) framework. JRM is a proactive approach that allows organizations to address workplace issues and problems in a timely and efficient manner. By adopting a JRM system, the organization can identify potential conflicts, misunderstandings, or performance gaps and take immediate action to resolve them. (Imm, 2021) JRM helps in creating a positive work environment where employees feel valued, heard, and supported. It enables organizations to foster open communication channels, encourage employee feedback, and promote collaboration among team members. By addressing workplace issues 2

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

promptly, organizations can prevent escalation and maintain a harmonious and productive work environment. (ADP, 2021) Objectives of the Project Paper: The primary objective of this project paper is twofold. Firstly, it aims to prepare and implement a JRM system within the surveyed organization. This entails conducting a thorough analysis of the current HRM practices, identifying areas for improvement, and designing an effective JRM framework tailored to the organization's specific needs. The second objective is to explore the pros and cons of implementing JRM within the organization. This involves conducting research, gathering data, and analyzing the impact of the JRM system on various aspects such as employee satisfaction, productivity levels, conflict resolution, and overall organizational performance. By understanding the advantages and disadvantages of JRM, the organization can make informed decisions about its implementation and address any potential challenges or concerns. (Apascaritei & Elvira, 2021) Overall, the project paper aims to highlight the importance of HRM in the success of organizations, demonstrate the key role of HRM in the surveyed organization's success, and examine the benefits and drawbacks of implementing a JRM system. By accomplishing these objectives, the organization can enhance its HRM practices and create a conducive work environment that promotes growth, productivity, and employee well-being. (E. V. Vulpen, 2019) Section 2 Literature Review Literature Review: Common HR Issues in Today's Organizations In today's dynamic business environment, organizations face several common HR issues that can hinder their success. One such issue is unclear organizing, which can result in conflicts and problems within the workplace. Unclear organizing refers to a lack of clarity in job roles, responsibilities, and reporting structures, leading to confusion and inefficiencies. When organizational roles and responsibilities are not clearly defined, employees may struggle to understand their tasks and expectations. This can result in duplication of work, overlapping responsibilities, and a lack of accountability. Moreover, without clear reporting structures, employees may find it challenging to determine who they should report to or seek guidance from, which can lead to miscommunication and delays in decision-making processes. 3

(Apascaritei & Elvira, 2021)Unclear organizing can also contribute to conflict within the workplace. When employees are unsure about their roles or experience overlapping responsibilities, it can create a sense of competition or friction between team members. Conflicts may arise due to disagreements over task ownership, decision-making authority, or resource allocation, further impacting team cohesion and productivity. To address these issues, organizations can implement a Just-in-Time Relationship Management (JRM) framework. JRM provides a proactive approach to resolving workplace conflicts and problems promptly. By adopting JRM, organizations create a structured and efficient system for managing employee relationships and addressing any issues that may arise. (McConnell, 2021) Pros and Cons of JRM: The implementation of a JRM system offers several benefits to organizations. Firstly, it helps to foster a positive work environment by promoting open communication and collaboration. Through regular feedback sessions, facilitated discussions, and team-building activities, JRM encourages employees to voice their concerns, resolve conflicts amicably, and work together towards common goals. This improves employee satisfaction and engagement, leading to higher levels of productivity. Furthermore, JRM allows organizations to identify and address workplace issues in a timely manner. By being proactive and responsive to conflicts, JRM helps prevent them from escalating into more significant problems that could negatively impact employee morale and overall organizational performance. It enables organizations to take corrective action promptly, improving efficiency and reducing the negative impact of conflicts on productivity. ( Key Elements of Effective Teamwork | DeakinCo. , 2023) However, there are also potential drawbacks to consider when implementing a JRM system. One challenge is the time and resources required to establish and maintain the JRM framework. It involves training HR professionals and managers to effectively implement and administer the JRM processes. Additionally, JRM requires ongoing monitoring and evaluation to ensure its effectiveness and make necessary adjustments as organizational needs evolve. Moreover, the success of JRM largely depends on the willingness of employees to embrace the framework. Some individuals may be resistant to change or reluctant to participate in conversations 4

addressing conflicts or issues. Overcoming resistance and creating a culture of open communication and trust may require time and effort. In conclusion, unclear organizing is a common HR issue in organizations today, leading to conflicts and problems within the workplace. Implementing a JRM system offers several advantages, including improved communication, conflict resolution, and productivity. However, organizations must also consider the potential challenges of implementing JRM, such as resource allocation and overcoming resistance. By understanding both the benefits and drawbacks, organizations can make informed decisions about integrating JRM into their HR practices. (Indeed Editorial Team, 2023) Section 3 Profile of Surveyed Organization The surveyed organization for this analysis is called " Htun Corporation." It was founded in 2005 by Mr. John Smith with an initial capital investment of $500,000. Over the years, Htun Corporation has become a well-established player in the industry and currently holds a strong market position. Mission: Our mission is to provide high-quality products and services that exceed customer expectations while maintaining ethical business practices. Vision: To be recognized as a leading innovator in our industry, driving sustainable growth through continuous improvement and customer satisfaction. Core Values: Integrity, Excellence, Customer Focus, Collaboration, and Innovation. Strategies: 1. Product Differentiation: Htun Corporation focuses on offering unique, high-quality products that stand out in the market. This strategy ensures a competitive advantage over rivals and helps attract and retain customers. 2. Continuous Improvement: The organization emphasizes continuous improvement across all its processes and operations. This approach allows them to identify inefficiencies, reduce waste, and enhance overall quality, resulting in improved customer satisfaction and increased competitiveness. 3. Customer-centric Approach: Htun Corporation places a strong emphasis on understanding and fulfilling customer needs. By actively listening to customer feedback and leveraging it to drive 5

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

product development and service enhancements, the organization can deliver tailored solutions that meet or exceed customer expectations. 4. Strategic Partnerships: The company actively seeks strategic partnerships with suppliers, technology providers, and other stakeholders to foster innovation, access new markets, and stay at the forefront of industry trends. These collaborations enable Htun Corporation to remain competitive and adapt to changing market dynamics. SWOT Analysis: Strengths: 1. Strong market position 2. High-quality products 3. Established brand reputation 4. Efficient supply chain and distribution network Weaknesses: 1. Limited international presence 2. Relatively small product portfolio compared to larger competitors Opportunities: 1. Growing demand for eco-friendly and sustainable products 2. Expansion opportunities in emerging markets 3. Technological advancements to improve efficiency and product innovation Threats: 1. Intense competition from larger players 2. Economic fluctuations impacting consumer spending 3. Increasing regulatory requirements and compliance challenges By implementing effective quality management practices, Htun Corporation can ensure its continued success and competitiveness in the market. Quality management principles such as Total Quality Management (TQM) and Lean Six Sigma can help in identifying and addressing areas for improvement, minimizing defects, optimizing processes, and enhancing overall customer satisfaction. Incorporating quality management into the organization's culture and operations will not only lead to better products and services but also result in more efficient 6

processes, reduced costs, and improved customer loyalty. This, in turn, will enable Htun Corporation to maintain its competitive edge and sustain its market position. Section 4: Preparation of Job Responsibilities Matrix (JRM) The Job Responsibilities Matrix (JRM) provides a clear delineation of roles and responsibilities within an organization. It helps define tasks, expectations, and areas of accountability for each position. Here is an example of a JRM for Htun Corporation: Position: 1. CEO (Chief Executive Officer) 2. COO (Chief Operating Officer) 3. CMO (Chief Marketing Officer) 4. CFO (Chief Financial Officer) 5. HR Manager (Human Resources Manager) 6. Sales Manager 7. Production Manager 8. Quality Assurance Manager 9. Marketing Manager 10. Finance Manager Job Responsibilities: CEO (Chief Executive Officer): - Develop and maintain the overall strategic direction of the company. - Provide leadership and guidance to the management team. - Oversee the execution of business plans and ensure their alignment with the company's mission and vision. - Build and maintain relationships with key stakeholders, including clients, partners, and investors. - Monitor financial performance and make strategic decisions to drive growth and profitability. COO (Chief Operating Officer): - Oversee day-to-day operations, ensuring operational efficiency and effectiveness. 7

- Develop and implement operational policies and procedures. - Manage and optimize resources to achieve organizational goals. - Ensure compliance with regulatory requirements and industry standards. - Identify opportunities for operational improvement and lead implementation efforts. CMO (Chief Marketing Officer): - Develop and execute marketing strategies to increase brand awareness and drive customer acquisition. - Conduct market research to identify customer needs and market trends. - Plan and manage marketing campaigns, including digital marketing, advertising, and promotions. - Collaborate with sales and product teams to develop and launch new products or services. - Monitor and analyze marketing metrics to measure the effectiveness of marketing initiatives. CFO (Chief Financial Officer): - Oversee financial planning, budgeting, and reporting. - Monitor cash flow and manage financial risks. - Ensure compliance with accounting regulations and standards. - Provide financial analysis and insights to support strategic decision-making. - Manage relationships with banks, auditors, and other financial institutions. HR Manager (Human Resources Manager): - Develop and implement HR policies and procedures. - Recruit and onboard new employees. - Manage employee performance and development programs. - Administer compensation and benefits programs. - Resolve employee relations issues and ensure compliance with labor laws. Sales Manager: - Develop and implement sales strategies to achieve revenue targets. - Lead sales team and provide coaching and training. - Identify new business opportunities and cultivate relationships with potential clients. - Monitor sales performance and provide regular reports to management. 8

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

- Collaborate with marketing and product teams to align sales efforts with overall business objectives. Production Manager: - Oversee production processes and ensure efficient utilization of resources. - Develop production schedules and monitor progress to meet customer demands. - Implement quality control measures to maintain product quality and consistency. - Manage inventory levels and optimize supply chain operations. - Identify process improvements and lead initiatives to enhance productivity. Quality Assurance Manager: - Develop and implement quality management systems and procedures. - Ensure compliance with quality standards and regulations. - Conduct audits and inspections to identify areas for improvement. - Implement corrective and preventive actions to address quality issues. - Provide training and guidance to employees on quality-related matters. Marketing Manager: - Develop and execute marketing campaigns and initiatives. - Conduct market research to identify target audiences and consumer preferences. - Manage digital marketing activities, including social media, email marketing, and content creation. - Analyze marketing data and metrics to evaluate campaign performance. - Collaborate with cross-functional teams to develop marketing materials and promotional content. Finance Manager: - Assist in financial planning, budgeting, and forecasting. - Prepare financial statements and reports. - Conduct financial analysis and provide insights to support decision-making. - Monitor cash flow and manage working capital. - Coordinate with external auditors and tax advisors. 9

Section 5 Conclusion For Previous Study Section 1: Introduction In this guide, we have discussed the importance of preparing a Job Responsibilities Matrix (JRM) and how it can help define roles and responsibilities within an organization. By clearly outlining tasks, expectations, and areas of accountability for each position, the JRM enables efficient workflow, effective communication, and ensures that everyone understands their role in achieving the organization's goals. Section 2: Benefits of a JRM We have explored the benefits of using a JRM, including increased clarity and transparency in job roles, improved accountability and ownership, streamlined workflow, reduced redundancy and confusion, and enhanced organizational efficiency and effectiveness. Section 3: Components of a JRM We have discussed the key components of a JRM, such as listing relevant positions within the organization, defining job responsibilities for each position, and providing clear and concise descriptions of the tasks, skills, and competencies required for successful execution of each responsibility. Section 4: Preparation of JRM We have provided an example of a JRM for Htun Corporation, illustrating how to outline job responsibilities for various positions, including CEO, COO, CMO, CFO, HR Manager, Sales Manager, Production Manager, Quality Assurance Manager, Marketing Manager, and Finance Manager. Section 5: Conclusion Preparing a comprehensive Job Responsibilities Matrix (JRM) is a crucial step in ensuring clarity and alignment within an organization. By clearly defining roles and responsibilities, the JRM facilitates effective communication, enables efficient workflow, and improves overall 10

organizational productivity. With a well-prepared JRM in place, every employee can understand their duties, work collaboratively, and contribute effectively towards achieving the company's objectives. References ADP. (2021, July 9). HRM | What is Human Resource Management? | ADP . Www.adp.com. https://www.adp.com/resources/articles-and-insights/articles/h/human-resource- management.aspx Apascaritei, P., & Elvira, M. M. (2021). Dynamizing human resources: An integrative review of SHRM and dynamic capabilities research. Human Resource Management Review , 32 (4), 100878. Sciencedirect. https://doi.org/10.1016/j.hrmr.2021.100878 Chai, W. (2020, December). What Is Human Resource Management (HRM)? TechTarget. https://www.techtarget.com/searchhrsoftware/definition/human-resource-management- HRM Imm, J. (2021, June 4). The Importance of HR Management | North Central College . Www.northcentralcollege.edu. https://www.northcentralcollege.edu/news/2021/06/04/importance-hr-management Indeed Editorial Team. (2023, February 28). 17 Benefits of Team Building for Your Organization . Indeed Career Guide. https://www.indeed.com/career-advice/career- development/benefits-of-team-building Key Elements of Effective Teamwork | DeakinCo. (2023, August 4). DeakinCo. | Powering Workplace Performance. https://deakinco.com/resource/key-elements-of-effective- teamwork/ 11

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

McConnell, B. (2021, January 11). 7 common HR problems in companies (and how to solve them) . Recruitee.com. https://recruitee.com/articles/common-hr-problems University of Minnesota. (2016, March 22). The Recruitment Process . Umn.edu; University of Minnesota Libraries Publishing edition, 2016. This edition adapted from a work originally produced in 2011 by a publisher who has requested that it not receive attribution. https://open.lib.umn.edu/humanresourcemanagement/chapter/4-1-the- recruitment-process/ Vulpen, E. (2019, March 11). The 12 Key Functions of Human Resources . AIHR. https://www.aihr.com/blog/human-resources-functions/ Vulpen, E. V. (2019, July 1). 7 Human Resource Management Basics for Every HR Professional . AIHR. https://www.aihr.com/blog/human-resource-basics/ 12

13

14

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

HCM final

Related Documents