BSBOPS405 ASSESSMENT 2.7

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Information Technology and Business University of Indonesia *

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MISC

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Management

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Nov 24, 2024

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ASSESSMENT TASK TWO Portfolio & Roleplay Instructions ● The purpose of this assessment task is to assess your skills relating to preparing for a meeting ● You must complete this task by the due date set by your trainer and assessor. ● You will need access to the following resources to complete this task: o Bags About Town Case Study Information o Appendices and Templates provided by your assessor o Business technology and office equipment including computer with MS Office Suite (or similar) and internet access ● You must provide your responses in your own words. You can refer to the Learner Guide , Case Study Scenario or other sources when preparing evidence, but you are not allowed to copy sentences and/or paragraphs directly from these sources. If your responses found to have been copied directly from learner guide, case study scenario or other sources, your result for this task will be Not Satisfactory. ● You will complete the research and documentation type of activities at home in your own time and the practical type (role-plays and presentations) activities in simulated assessment environment under the assessor’s supervision. ● After completing the activities, you must submit evidence as per the ‘Evidence Submission Checklist’ by the due date. For observation type activities, your assessor records your performance using a checklist, so you do not need to submit anything unless the activity asks you specifically. Scenario You are the Administration Assistant at Bags About Town and have been asked to organise the upcoming senior staff meeting. Carefully read the Bags About Town Case Study (Appendix 1) and Bags About Town Meetings Policy and Procedure (Appendix 2). Complete the following activities.

1. Create a final copy of the minutes Appendix 7 – Meeting minutes template Meeting name: Monthly Senior Staff Meeting Date of meeting: 02 November 2021 Location: Boardroom , Bags About Town Head office, Level 14, 194 Colins Street, Sydney. Organiser : Admin Assistant Attendees: ● CEO – Mark Schofield ● General Manager – Sonia Hurst ● IT Director – Jamie Priddle ● HR Manager – Maria Angelus Meeting time: 9 am - 2 pm Agenda items ● Previous Meeting minutes, CEO Updates Discussion: CEO started with welcoming everyone to the meeting and read the agenda for the meeting. Later he gave updates on the plans of expansion of operations to New Zealand and Fiji. He mentioned that due to COVID 19 the plans got delayed by 6 months, but after opening of international borders in December, will resume and will be running by February end. He also said that due this expansion the company wants to reduce the forecast expenditure and was happy to accommodate any ideas. Actions: CEO to send draft memo of forecast expenditure in 3 working days. ● General manager report Discussion: General manager informed about the current WHS issues due to employees working late and putting pressure on other employees for the same. General manager along with the HR’s help to conduct training for the employees on WHS and Stress Management. General Manager also working on new ideas like newsletters and informing the stakeholders of new joiners. She is also working on brochures for the the prospective members which would help during events. GM is also working on tie ups with universities and colleges to help students understand about

qualifications required to work on various departments. At least 5 internships will be provided for partnered Universities and Colleges. Actions: GM to send details on WHS training details and budget. GM to send details on tie ups with Universities and Colleges. ● Presentation from IT Director Discussion: Jamie gave update on the current terminal project. The project has been moved for 2 months later due to number of project team members going on leaves. He is also planning to upgrade the POS system and is currently in negotiations with the vendors. According to him, like 2.5% + 30 cents per transaction will be added additional to the current monthly subscription. Actions: Jamie to work on scheduling for absentee employees closer to their leave period. Jamie to update on POS system in the next Sales meeting ● Question and answer discussion on workforce agreement Discussion: Maria is currently working on the performance management system to align the employee action with the company goals. Currently all the data is being stored in excel sheets but are hard to keep them up to date. Hence working on a centralized system to easily access real time payroll data and generate reports for stakeholders in HR and company leadership. Actions: No Action Date of next meeting (if any): 2 December 2021

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BSBOPS405 ASSESSMENT 2.7

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