BSBCRT611_Project_Portfolio___Tzu_wen_Fan.pdf.docx

Section 1: Defining the complex issue Provide business overview Provide an overview of the business, including: Name of the business: Worlducation Worlducation is a company that manufactures tablet computers for primary school students. They not only focus on the hardware, but they also have a competitive team creating software, content and activities to better engage and educate the students. • name of busines s • description of what the business does (e.g. key functions, vision) The company’s vision is to see the world without illiteracy and the mission is to be the change and facilitate a world without illiteracy by changing the way children learn at school and the number of schools that have access to technology. My job role in the Worlducation is the financial manager. • your job role within the business (or the role you’re assuming if you are basing this assessment on the case study). Outline complex issue Describe the complex issue associated with the business, including: • a brief outline of the issue The issue that the Worlducation is facing is that the manufacturing factory in Hong Kong was shut down for one month due to the government limitations, which disrupted the production. The stakeholders involved are the employees in the production team, sales team, and the tech-support team, as the production staff wouldn’t be able to work for a month and the sales team had to deal with the potential failure to meet the orders. The tech-support team had to develop and readapt the software of remote learning for many schools. • who the stakeholders are and how they are associated with the issue The company expected to have net profit of $9 million and net cash flow of $5 million. Yet, because of the disruption of the production in Hong Kong, the company would have net proft $5 million and net cashflow of negative $3 million, which is a significant decrease in profit. • analysis and presentation of numeric and financial data illustrating the complex issue (attach to this section of the To solve the issue, the objectives are mainly to find the long-term alternatives that the company can resort to when there is a disruption in supply and to ensure that every kid can always have access to education in any other way. The advantages of solving the issue include increasing the company’s profits, employees gaining more problem -solving experiences, and exploring different opportunities for the company. The risks involved in pursuing solutions may include government’s regulations

Section 2: Systematic decision-making Generate alternative solutions for your issue The two critical thinking technique Worlducation applies are brainstorming and mind mapping. The solutions that stakeholders brainstormed and Summarise the outcomes of your meeting with the stakeholder, including: mindmapped include outsourcing to another manufacturing factory, establishing a second manufacturing factory, setting a cloud base where customers can access the software, and purchasing the shelf tablets. • an outline of t wo For the mind mapping, see the attachment “mind mapping.” critical thinking techniques used to generate solution alternatives with other stakeholders (attach proof e.g. mind map to this section of your portfolio) • List of four to six alternative solutions. E valuate alternative Solution Success criteria-Profit lost/cost Constraints Evaluation Outsourcing $2 million Instability – the outsourcing company may go out of business Feasible Establishing a second factory $5 million Time- consuming and expensive The cost may be too high Purcha sing all tablets $3 million Tim e- consuming Not a long- term solution Readapting cloud base $2 million Need more investment in the technology talent Feasible and stable solutions Evaluate each identified solution to establish their feasibility. Include: • success criteria • constraints • evaluation of each alternative against the criteria and constraints • List of all feasible options Compare feasible solutions Use one appropriate tool/technique to compare all feasible alternatives Comparison analysis is applied to compare all the feasible alternatives. It entails the process of comparing the solutions to one another and distinguishing their similarities and differences. with one another. Include: Solution Outsourcing Establishing Purcha sing Readapting

Section 3: Decision review Develop a feedback register Develop a feedback register to record feedback from stakeholders. Attach the organisation policies that guide recording of feedback. Please see the attachment “Feedback Register.” Please see the attachment “Worlducation’s Recoding Feedback Policy.” Incorporate feedback Use the feedback from your meeting with stakeholders to refine your project brief. Attach the refined brief and completed feedback register to this section of your portfolio. Plese see the attachment “Refined Brief.” Please see the attachment “Completed Feedback Register.” Seek approval Use an appropriate format to seek approval to implement your proposed solution (e.g. draft an email, complete an application form ready to be lodged etc.) Attach proof to this section of your portfolio. Dear directors and managers, I am writing to seek approval to launch the solution to handle the complex issue. Please find my refined brief attached, and I hope to hear from your response in a timely fashion. Thank you. Sincerely, Tzu-wen Fan Self-evaluate your Please see the attachment “Self Evaluation.” performance Perform a self-evaluation: Strengths: attention to details, organisational skill, analytic skill, good cooperation with employees • Complete the self- evaluation checklist (add as an attachment). Weakness: self-confidence, finding it hard to articulate one’s own opinions Areas needing improvement: communication, data and information collection • List your strengths and weaknesses. • Identify areas needing improvement. Attach the completed self- evaluation (Self-Evaluation